Random Restarting

[seangalea]

I bought my new PC last December. Since that day I have been experiencing random restarts. I handed my PC to the shop from where I bought it. They replaced my RAM. After a week I started experiencing random restarts again! I handed my PC to the shop from where I bought it for the second time. They replaced My P5QC to a new motherboard: P5P43TD. After a week I I started experiencing random restarts again! I handed my PC to the shop from where I bought it for the third time!! Unluckily they said "We ran stress tests for days... and nothing seems to be wrong!"

Now my PC is randomly restarting again.
Sometimes it restarts after a week and sometimes aftar minutes :/
I thought it was my keyboard and I changed it. After changing my keyboard it took 2 weeks till the next restart... but then my PC started to restart again!!
I don't know what to do.

Help pls!

PS: Specs in my profile

EDIT: I forgot to mention that after restarting, I lose the saved passwords in the internet explorer. for instance: I have to re log in in Facebook.

 

[seangalea]

Why there is no reply? do i have to be s gold member or something?

 

[ryo]

hello
from simple repair with your issue.. please make sure your casing fan is locked to the processor socket, because if that not locked all to the socket,that's make processor hot and will restart auto.

 

[seangalea]

how can I do that pls?

 

[ryo]

lol...you just make sure that your hardware casing fan is locked..

open casing cpu. and look at your socket processor at the casing of fan processor..make sure that's locked all.

 

[DocBrown]

Why there is no reply? do i have to be s gold member or something?

Have you checked Event Viewer to see what some of the events were that happened ?

 

[seangalea]

lol...you just make sure that your hardware casing fan is locked..

open casing cpu. and look at your socket processor at the casing of fan processor..make sure that's locked all.

Yes it is locked...

 

[seangalea]

Why there is no reply? do i have to be s gold member or something?

Have you checked Event Viewer to see what some of the events were that happened ?

I don't even know how to access that :huh:

 

[ryo]

• Open Event Viewer by clicking the Start button
  
  , clicking Control Panel, clicking System and Maintenance, clicking Administrative Tools, and then double-clicking Event Viewer.*
  
  If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

 

[seangalea]

• Open Event Viewer by clicking the Start button
  
  , clicking Control Panel, clicking System and Maintenance, clicking Administrative Tools, and then double-clicking Event Viewer.*
  
  If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Ok... I accessed that. What do I do now?

EDIT: Im not sure if I found the event I was looking for. If yes, the source seems to be Kernel-Power...

 

[seangalea]

<BUMP>

 

[seangalea]

I just experienced another restart and immeditly after booting I went to Event Viewer. Found the Critical Error:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

-System
-Provider[ Name] Microsoft-Windows-Kernel-Power[ Guid] {I'm not sure if it is safe sendig this}
EventID41Version2Level1Task63Opcode0Keywords0x8000000000000002-TimeCreated[ SystemTime] 2010-04-02T16:08:21.749218000Z
EventRecordID19102Correlation-Execution[ ProcessID] 4[ ThreadID] 8
ChannelSystemComputerSEAN-Security[ UserID] S-1-5-18

-EventData
BugcheckCode0BugcheckParameter10x0BugcheckParameter20x0BugcheckParameter30x0BugcheckParameter40x0SleepInProgressfalsePowerButtonTimestamp0

 

[ryo]

have you try to http://www.sevenforums.com/tutorials/3413-repair-install.html

maybe that can help.

 

[whs]

It is too bad that we have no Bugcheck codes (in Event Data). With those we could get some better idea. Suggest you remove the "automatically restart option" from startup and recovery. For that do the following:

Right click "My Computer" and choose Properties. Click on "Advanced System Settings" (in the top left), then the "Advanced tab. Here go to the "Settings" button listed under "Startup and Recovery". In the middle of this box under "System failure" there is a check box next to "Automatically restart". Uncheck this box. Now OK out of "Startup and Recovery" and "System Properties"

Next time that happens, analyse the Kernel Memory Dump (it is at: %SystemRoot%\MEMORY.DMP) with the Bugcheck codes given above. On a blue screen the Bugcheck code is after "Stop:".

 

[seangalea]

It is too bad that we have no Bugcheck codes (in Event Data). With those we could get some better idea. Suggest you remove the "automatically restart option" from startup and recovery. For that do the following:

Right click "My Computer" and choose Properties. Click on "Advanced System Settings" (in the top left), then the "Advanced tab. Here go to the "Settings" button listed under "Startup and Recovery". In the middle of this box under "System failure" there is a check box next to "Automatically restart". Uncheck this box. Now OK out of "Startup and Recovery" and "System Properties"

Next time that happens, analyse the Kernel Memory Dump (it is at: %SystemRoot%\MEMORY.DMP) with the Bugcheck codes given above. On a blue screen the Bugcheck code is after "Stop:".

I unticked that box.

I did not understand well what did u say about the bugcheck code. Can u explain better? (btw I get no blue screens. Just an immediate restart:huh

EDIT: Did I disable something imporant when unticiking that box?

 

[whs]

-EventData
BugcheckCode0BugcheckParameter10x0BugcheckParameter20x0BugcheckParameter30x0
BugcheckParameter40x0SleepInProgressfalsePowerButtonTimestamp0

This is what you have in your event data - all zeros. That means we have no clue what is going on. Check whether your new crashdump has better event data. And no, nothing got broken.

 

[seangalea]

Check whether your new crashdump has better event data.

Im sorry but I dont under stand techinical words... what is crashdump? and how can I check that? I mean the data reamins the same... everything 0...

 

[whs]

So the bugcheck codes are still all zeros?

 

[seangalea]

Yeah...
(I hope im doing it the right way though...)

 

[whs]

You might want to double check. It is not normal that the system restarted after all.