Random restarts when idle

[mac173]

I am not seeing BSOD's. When I am away from the computer (it is on, and I am logged in) it is restarting. I get back to it and I am logged off and I get the message that there was an unexpected problem and Windows restarted.

I do not use sleep mode as I have had problems with the video card not activating after sleep and having to hard reboot, which recently killed my SSD (which I had to replace). I will reboot randomly just for giggles.

Can someone please read my crash logs and tell me what is crashing my machine?

 

[philc43]

The reason you are not seeing the BSOD screen is probably because you have the system set to automatically restart after a crash.

The BSOD events are logged in your eventlog and the crash dumps show that drivers from Malwarebytes and/or Avast are most likely to be the cause.

I would suggest you remove Malwarebytes and test to see if the crashes stop. If they do not you can reinstall and then remove Avast and test again. Hopefully you will find one or the other is the culprit.

Some of the findings:

1. Memory scan at time of crash

Start memory scan  : 0xfffff8800d7be808 ($csp)
End memory scan    : 0xfffff8800d7c0000 (Kernel Stack Base)

               rsp : 0xfffff8800d7be808 : 0xfffff800030c6d69 : nt!KiBugCheckDispatch+0x69
0xfffff8800d7be808 : 0xfffff800030c6d69 : nt!KiBugCheckDispatch+0x69
0xfffff8800d7be830 : 0xfffff8800157b70f : NETIO!StreamOptionalSeparateDisconnectFromData+0xf
0xfffff8800d7be948 : 0xfffff800030c4b88 : nt!KiPageFault+0x448
0xfffff8800d7be950 : 0x0000000000000000 :  Trap @ fffff8800d7be950
0xfffff8800d7be980 : 0xfffff8800d7beba8 : 0xfffff88001593056 : NETIO!StreamProcessCallout+0x1e6
0xfffff8800d7bea28 : 0xfffff8000306d13a : nt!KiDeferredReadyThread+0x31a
0xfffff8800d7beab8 : 0xfffff8800157b70f : NETIO!StreamOptionalSeparateDisconnectFromData+0xf
0xfffff8800d7beb18 : 0xfffff88001591f1c : NETIO!StreamCalloutProcessingLoop+0x3c
0xfffff8800d7beb48 : 0xfffff8800159239a : NETIO!StreamHandleDataClassify+0x1ba
0xfffff8800d7beba8 : 0xfffff88001593056 : NETIO!StreamProcessCallout+0x1e6
[COLOR="Red"]Unable to load image \SystemRoot\system32\drivers\aswSnx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys
[/COLOR]0xfffff8800d7bed68 : 0xfffff880015a46e8 : NETIO!handleTableLock
0xfffff8800d7bedc8 : 0xfffff8800155b1d8 : NETIO!ArbitrateAndEnforce+0x238
0xfffff8800d7bee98 : 0xfffff8800155c832 : NETIO!KfdClassify+0x902
0xfffff8800d7bf088 : 0xfffff80003074212 : nt!KeWaitForMultipleObjects+0x272
0xfffff8800d7bf098 : 0xfffff88001558872 : NETIO!NetioDereferenceNetBufferListChain+0x132
0xfffff8800d7bf0e0 : 0xfffff8800d7bf1d0 : 0xfffff880015a4358 : NETIO!WPP_GLOBAL_Control
0xfffff8800d7bf0f8 : 0xfffff88001408618 : fwpkclnt!FwppInjectComplete
0xfffff8800d7bf170 : 0xfffff8800176ea10 : tcpip!Ipv4Global
0xfffff8800d7bf1c8 : 0xfffff8800157fe8d : NETIO!NetioReferenceNetBufferListChain+0xd
0xfffff8800d7bf1d0 : 0xfffff880015a4358 : NETIO!WPP_GLOBAL_Control
0xfffff8800d7bf208 : 0xfffff88001595703 : NETIO!StreamInternalClassify+0xf3
0xfffff8800d7bf268 : 0xfffff80003310300 : nt!SeOpenObjectAuditAlarmWithTransaction+0x40
0xfffff8800d7bf2d8 : 0xfffff88001595d3d : NETIO!StreamInject+0x21d
0xfffff8800d7bf318 : 0xfffff880014a7301 : ndis!ndisAcquireReadWriteLockX+0xb1
0xfffff8800d7bf328 : 0xfffff88001490018 : ndis!WPP_SF_ZZ+0x78
0xfffff8800d7bf3a8 : 0xfffff8800159613e : NETIO!FwppStreamInject+0x12e
[COLOR="red"]*** WARNING: Unable to verify timestamp for mwac.sys
*** ERROR: Module load completed but symbols could not be loaded for mwac.sys
[/COLOR]0xfffff8800d7bf438 : 0xfffff88001409df3 : fwpkclnt!FwpsStreamInjectAsync0+0xcf
0xfffff8800d7bf538 : 0xfffff8800158c9c4 : NETIO!WfpNotifyFlowContextDelete+0x44
0xfffff8800d7bf568 : 0xfffff8800158cae2 : NETIO!WfpRemoveContextFromFlow+0xf2
0xfffff8800d7bf598 : 0xfffff800032fdcf5 : nt!ObReferenceObjectByHandle+0x25
0xfffff8800d7bf5d8 : 0xfffff88001405269 : fwpkclnt!FwpsFlowRemoveContext0+0xd
0xfffff8800d7bf7f0 : 0x0073006100760041 :  !du "Avast\Av"

2. Stack trace showing drivers

2: kd> kL
 # Child-SP          RetAddr           Call Site
00 fffff880`0d7be808 fffff800`030c6d69 nt!KeBugCheckEx
01 fffff880`0d7be810 fffff800`030c4b88 nt!KiBugCheckDispatch+0x69
02 fffff880`0d7be950 fffff880`0157b70f nt!KiPageFault+0x448
03 fffff880`0d7beae0 fffff880`01591f1c NETIO!StreamOptionalSeparateDisconnectFromData+0xf
04 fffff880`0d7beb20 fffff880`01593056 NETIO!StreamCalloutProcessingLoop+0x3c
05 fffff880`0d7bebb0 fffff880`01573b12 NETIO!StreamProcessCallout+0x1e6
06 fffff880`0d7beca0 fffff880`0155b1d8 NETIO! ?? ::FNODOBFM::`string'+0x71f2
07 fffff880`0d7bedd0 fffff880`0155c832 NETIO!ArbitrateAndEnforce+0x238
08 fffff880`0d7beea0 fffff880`01595703 NETIO!KfdClassify+0x902
09 fffff880`0d7bf210 fffff880`01595d3d NETIO!StreamInternalClassify+0xf3
0a fffff880`0d7bf2e0 fffff880`0159613e NETIO!StreamInject+0x21d
0b fffff880`0d7bf3b0 fffff880`01409df3 NETIO!FwppStreamInject+0x12e
0c fffff880`0d7bf440 fffff880`07f94d73 fwpkclnt!FwpsStreamInjectAsync0+0xcf
0d fffff880`0d7bf4a0 fffffa80`6cabd400 [COLOR="red"]mwac[/COLOR]+0x8d73
0e fffff880`0d7bf4a8 fffff880`07f9e840 0xfffffa80`6cabd400
0f fffff880`0d7bf4b0 fffffa80`61f09690 [COLOR="red"]mwac[/COLOR]+0x12840
10 fffff880`0d7bf4b8 fffffa80`6cabd490 0xfffffa80`61f09690
11 fffff880`0d7bf4c0 00000000`0000016f 0xfffffa80`6cabd490
12 fffff880`0d7bf4c8 00000000`00000014 0x16f
13 fffff880`0d7bf4d0 fffffa80`00010000 0x14
14 fffff880`0d7bf4d8 fffffa80`626d4bd0 0xfffffa80`00010000
15 fffff880`0d7bf4e0 00000000`0000010c 0xfffffa80`626d4bd0
16 fffff880`0d7bf4e8 fffff880`07f94fac 0x10c
17 fffff880`0d7bf4f0 00000000`00000000 [COLOR="red"]mwac[/COLOR]+0x8fac