Realtek AC'97 Audio (Code 10)

billdobeans

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I have a HP Pavilion zv6000
amd 64 3200 +

I used the Realtek AC'97 Audio driver when I had x64 vista business and the sound worked fine.

I used the same driver with W7 and I get and error that says This device cannot start. (Code 10)

Has anyone had luck fixing this issue or had the same problem.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion zv6000
OS
windows 7 x64
CPU
AMD 64 3200+
Memory
1.5 gig
Graphics Card(s)
ATI Radeon Xpress 200m
Screen Resolution
1200 x 800
i had a problem with my ac'97, not sure if that was the error code, but it was saying i had no audio installed, have you tried the lastest version from the website? i am running 6.01.6293 (16/09/2008) and after installing this version it was OK

I have a HP Pavilion zv6000
amd 64 3200 +

I used the Realtek AC'97 Audio driver when I had x64 vista business and the sound worked fine.

I used the same driver with W7 and I get and error that says This device cannot start. (Code 10)

Has anyone had luck fixing this issue or had the same problem.
 

My Computer

OS
Windows 7 beta 1, win xp home
Any luck?

Can you post the link to that driver (6.01.6293)? I'd like to test. (pvaillion zv5000)

Thanks
 

My Computer

OS
7
ftp://202.65.194.211/pc/audio/6285_Vista_APO_PG536.zip

although the file date looks outdated on the website.

i just checked my windows update history and it appears windows updated it after i installed the above:

Realtek Semiconductor Corp. driver update for Realtek AC'97 Audio for VIA (R) Audio Controller
Installation date: ‎12/‎01/‎2009 12:20 AM
Installation status: Successful
Update type: Optional
This driver was provided by Realtek Semiconductor Corp. for support of Realtek AC'97 Audio for VIA (R) Audio Controller
More information:
Winqual Help
Help and Support:
Select a Product Solution Center
 

My Computer

OS
Windows 7 beta 1, win xp home
no sound on realtec

one more option to check is in control panel, find the sound option and make sure the output you intend to use is set to on and/or is the default. I am noticing a trend (good) that some defaults are set to off, which is what I found for the digital output on my pc.
hope this helps, so far I am very impressed, moreso than the vista beta
 

My Computer

Computer Manufacturer/Model Number
hp9130e, xps 8300, acer aspire 563o
OS
windwos 7 beta
CPU
920, i5 2400, mobile 5200 c2d
Memory
9gb, 6gb, 4gb
Graphics Card(s)
amd 6870, ati 5770, go 7300
I too am having the same error code 10. I have the latest driver both form Realtek & from Windows Update. Installs fine, reboots, and still error 10. Sounds in Control Panel shows no audio device detected. Any more ideas? Onboard sound Realtek VIA AC97 on a PC Chips M811LU Athlon 1800 1.5Gb DDR
 

My Computer

Computer Manufacturer/Model Number
Homegrown
OS
Windows 7 6.1.7000 32 bit
CPU
Athlon XP 1800
Motherboard
PC Chips 811LU
Memory
1.5Gb DDR
Graphics Card(s)
nVidia GeForce 5200
Monitor(s) Displays
15" LCD
Screen Resolution
1024x768
Hard Drives
Seagate 80Gb
Internet Speed
3meg DSL
have you tried deleting the device from device manager and then rescanning for new hardware?

i have solved a few problems with onboard devices using this method. other than that, ia am out of ideas.
 

My Computer

OS
Windows 7 beta 1, win xp home
something happened here with this driver. On initial install win7 installed the driver just fine.... then after some play with windows, installing other programs, non audio-type but plenty of other drivers and such, the sound failed to work.

Even an uninstall or update drivers did not work of course. MS still said it had the best drivers and device was working properly. Well, no it wasnt.

I had this same sorta problem on laptop. Win7 only wanted to install the HD realtek drivers. That gave me no sound at all.

Eventually i tried and tested a few other drivers to find out the best one out there is the Vista_R12.zip from Realteks website. I tried the "Vista APO" driver, but it didnt work true for me, while the R12 worked without a hitch.
 

My Computer

Computer Manufacturer/Model Number
CUSTOM
OS
XP/win7 x86 build 7127
CPU
Athlon64 X2 DUAL 4200+ 2.21ghz
Motherboard
ASUS K8 PRO SLI
Memory
2GB Dual Chan DDR2 Corsair
Graphics Card(s)
Nvidia 6800GT
Sound Card
nvidia
Monitor(s) Displays
19' LCD
Screen Resolution
1280x1024
Hard Drives
WD 250, 2x500, 2x1TB IDE/USB
WD 250 SATA (system)
SEAGATE 120 Sata
PSU
coolermaster 450
Case
SUPERFLOWER
Cooling
1 HDD bay fan, 5x80mm Case Fans, AEROGATE II Fan/Temp
Keyboard
MS wireless
Mouse
MS Wireless
Internet Speed
fassssssssst

My Computer

Computer Manufacturer/Model Number
Home-built, 5 years ago.
OS
Windows XP and Windows 7
CPU
2GHz Intel Celeron
Motherboard
Too old to mention.
Memory
1.5gb
Graphics Card(s)
256mb Radeon 9600pro
Sound Card
Inbuilt C-media Realtek AC-97
Monitor(s) Displays
Dual Monitors - Dell 19" and a Hp Pavilion 19"
Screen Resolution
1440 by 900 & 1280 by 1024
Hard Drives
250gb + 40gb. Seagate.
Case
Old, unamable
Keyboard
PC Direct!
Internet Speed
512kbps

My Computer

Computer Manufacturer/Model Number
CUSTOM
OS
XP/win7 x86 build 7127
CPU
Athlon64 X2 DUAL 4200+ 2.21ghz
Motherboard
ASUS K8 PRO SLI
Memory
2GB Dual Chan DDR2 Corsair
Graphics Card(s)
Nvidia 6800GT
Sound Card
nvidia
Monitor(s) Displays
19' LCD
Screen Resolution
1280x1024
Hard Drives
WD 250, 2x500, 2x1TB IDE/USB
WD 250 SATA (system)
SEAGATE 120 Sata
PSU
coolermaster 450
Case
SUPERFLOWER
Cooling
1 HDD bay fan, 5x80mm Case Fans, AEROGATE II Fan/Temp
Keyboard
MS wireless
Mouse
MS Wireless
Internet Speed
fassssssssst
Thank you :) will keep you posted on whether this works for me.
 

My Computer

Computer Manufacturer/Model Number
Home-built, 5 years ago.
OS
Windows XP and Windows 7
CPU
2GHz Intel Celeron
Motherboard
Too old to mention.
Memory
1.5gb
Graphics Card(s)
256mb Radeon 9600pro
Sound Card
Inbuilt C-media Realtek AC-97
Monitor(s) Displays
Dual Monitors - Dell 19" and a Hp Pavilion 19"
Screen Resolution
1440 by 900 & 1280 by 1024
Hard Drives
250gb + 40gb. Seagate.
Case
Old, unamable
Keyboard
PC Direct!
Internet Speed
512kbps
How do I install these drivers?

I've tried to install them through Device manager but its still comign up with code ten, and failed to install
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Home-built, 5 years ago.
OS
Windows XP and Windows 7
CPU
2GHz Intel Celeron
Motherboard
Too old to mention.
Memory
1.5gb
Graphics Card(s)
256mb Radeon 9600pro
Sound Card
Inbuilt C-media Realtek AC-97
Monitor(s) Displays
Dual Monitors - Dell 19" and a Hp Pavilion 19"
Screen Resolution
1440 by 900 & 1280 by 1024
Hard Drives
250gb + 40gb. Seagate.
Case
Old, unamable
Keyboard
PC Direct!
Internet Speed
512kbps
my buddy has the same problem tried using conaxent ac link or whatever drivers and it comes in really choppy
 

My Computer

Computer Manufacturer/Model Number
TripOG - Kwamathon
OS
windows 7 X64
CPU
amd phenom II x4 940
Motherboard
GIGABYTE GA-MA790GP-UD4H
Memory
8GB
Graphics Card(s)
integrated radeon hd3300
Sound Card
Realtek ALC889A
Monitor(s) Displays
ASUS VH222H
Screen Resolution
1920 x 1080
Hard Drives
PQI DK9320GD3R000A03
Internet Speed
30Mbps down / 2Mbps up

My Computer

Computer Manufacturer/Model Number
Home-built, 5 years ago.
OS
Windows XP and Windows 7
CPU
2GHz Intel Celeron
Motherboard
Too old to mention.
Memory
1.5gb
Graphics Card(s)
256mb Radeon 9600pro
Sound Card
Inbuilt C-media Realtek AC-97
Monitor(s) Displays
Dual Monitors - Dell 19" and a Hp Pavilion 19"
Screen Resolution
1440 by 900 & 1280 by 1024
Hard Drives
250gb + 40gb. Seagate.
Case
Old, unamable
Keyboard
PC Direct!
Internet Speed
512kbps
what model is your pc?
 

My Computer

Computer Manufacturer/Model Number
TripOG - Kwamathon
OS
windows 7 X64
CPU
amd phenom II x4 940
Motherboard
GIGABYTE GA-MA790GP-UD4H
Memory
8GB
Graphics Card(s)
integrated radeon hd3300
Sound Card
Realtek ALC889A
Monitor(s) Displays
ASUS VH222H
Screen Resolution
1920 x 1080
Hard Drives
PQI DK9320GD3R000A03
Internet Speed
30Mbps down / 2Mbps up
Model? If you mean like is it built by Dell or something, I can't give you that information because its pretty much home built

To install a driver manually its still done through device manager but I select a folder correct?
 

My Computer

Computer Manufacturer/Model Number
Home-built, 5 years ago.
OS
Windows XP and Windows 7
CPU
2GHz Intel Celeron
Motherboard
Too old to mention.
Memory
1.5gb
Graphics Card(s)
256mb Radeon 9600pro
Sound Card
Inbuilt C-media Realtek AC-97
Monitor(s) Displays
Dual Monitors - Dell 19" and a Hp Pavilion 19"
Screen Resolution
1440 by 900 & 1280 by 1024
Hard Drives
250gb + 40gb. Seagate.
Case
Old, unamable
Keyboard
PC Direct!
Internet Speed
512kbps
oh i see, i was just trying to figure out it was the same sound card as my buddys but if its a desktop chances are no.
 

My Computer

Computer Manufacturer/Model Number
TripOG - Kwamathon
OS
windows 7 X64
CPU
amd phenom II x4 940
Motherboard
GIGABYTE GA-MA790GP-UD4H
Memory
8GB
Graphics Card(s)
integrated radeon hd3300
Sound Card
Realtek ALC889A
Monitor(s) Displays
ASUS VH222H
Screen Resolution
1920 x 1080
Hard Drives
PQI DK9320GD3R000A03
Internet Speed
30Mbps down / 2Mbps up
ahh, i failed to realize that you were on x64.... my reply/links were for x86... atleast thats what i have tested on
 

My Computer

Computer Manufacturer/Model Number
CUSTOM
OS
XP/win7 x86 build 7127
CPU
Athlon64 X2 DUAL 4200+ 2.21ghz
Motherboard
ASUS K8 PRO SLI
Memory
2GB Dual Chan DDR2 Corsair
Graphics Card(s)
Nvidia 6800GT
Sound Card
nvidia
Monitor(s) Displays
19' LCD
Screen Resolution
1280x1024
Hard Drives
WD 250, 2x500, 2x1TB IDE/USB
WD 250 SATA (system)
SEAGATE 120 Sata
PSU
coolermaster 450
Case
SUPERFLOWER
Cooling
1 HDD bay fan, 5x80mm Case Fans, AEROGATE II Fan/Temp
Keyboard
MS wireless
Mouse
MS Wireless
Internet Speed
fassssssssst
Same error here! Would there be anything we could do to get 5.1 sound back?
 

My Computer

OS
Windows (XP Home Ed, Vista Home Premium, 7)
Realtek AC-097 code (10)

I have tried all the links to fix my NO AUDIO. Nothing works. I can not find the R2.14, it must be superseeded. I hve an HP zv5330us and I had both Realtek and Soundmax. When I went to Vista I had to remove Realtek, in the registry also. Then SoundMax was great. Went to 7 and not hearing a thing. Any idea where I should look for a remedy? Whenever I go to the HP site it basically tells me to buy a new computer.
 

My Computer

OS
Windows 7
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