Realtek Event 1000 Application Error

[MoeX]

Hi,i keep getting this error almost every time i start the computer i've reinstalled the audio driver/software but i cant find whats the problem..
thanks.

Log Name: Application
Source: Application Error
Date: 5/7/2014 6:52:46 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: AlienWare
Description:
Faulting application name: RtkNGUI64.exe, version: 1.0.0.196, time stamp: 0x4fd6d0a9
Faulting module name: RtkNGUI64.exe, version: 1.0.0.196, time stamp: 0x4fd6d0a9
Exception code: 0xc0000005
Fault offset: 0x00000000000e8ee4
Faulting process id: 0xaa0
Faulting application start time: 0x01cf6a688d078362
Faulting application path: C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
Faulting module path: C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
Report Id: d4f90d87-d65b-11e3-be74-848f69f5ea57
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-05-08T02:52:46.000000000Z" />
<EventRecordID>16279</EventRecordID>
<Channel>Application</Channel>
<Computer>AlienWare</Computer>
<Security />
</System>
<EventData>
<Data>RtkNGUI64.exe</Data>
<Data>1.0.0.196</Data>
<Data>4fd6d0a9</Data>
<Data>RtkNGUI64.exe</Data>
<Data>1.0.0.196</Data>
<Data>4fd6d0a9</Data>
<Data>c0000005</Data>
<Data>00000000000e8ee4</Data>
<Data>aa0</Data>
<Data>01cf6a688d078362</Data>
<Data>C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe</Data>
<Data>C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe</Data>
<Data>d4f90d87-d65b-11e3-be74-848f69f5ea57</Data>
</EventData>
</Event>

 

[fireberd]

Is this a recent problem or has it always done this? If a recent problem, did you install anything?

Are you using the Dell supplied RealTek driver? Product Support | Dell US

You can also try uninstalling the RealTek sound AND the Drivers by going to the Device Manager, in the Sound section, RIGHT click on the entry for the RealTek to highlight it and then LEFT click Uninstall. Also, check the box to also uninstall the drivers. Then restart the PC and after Windows is finished starting, it will probably install the generic HD Audio Codec. If the sound works with the generic HD Audio Codec, then Install the Dell supplied driver. This should clear up the problem.

 

[MoeX]

Its a recent,yes i did install a couple of things just cant remember what...i did what you said but the problem is still there

 

[fireberd]

Best to post this on the Dell Alienware forum. Those specifically familiar with Alienware systems are there.
Alienware Club - Dell Community

 

[MoeX]

Thanks for the help.