Realtek HD - No Sound

kchinger

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I see many other threads on a similar topic, but none of them seem to exactly describe my problem, and none of them have been solved.

I was using Windows XP until yesterday on my laptop (Toshiba Satellite R25-S3503, about 4 years old). Upgraded to Windows 7 (it was free through university) and suddenly I have no sound.

I've installed the latest Realtek HD driver from the Realtek website (I've installed and uninstalled it multiple times). The audio thinks it's working and has a device. The volume/mute on the front of the laptop changes the volume/mute on the icon. I can "play" audio, but nothing ever comes out of the speakers. Headphones don't work either. All the volumes I can find are maxed and I'm out of ideas.

Thanks in advance,
Kai
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite R25-S3503
OS
Windows 7 Professional 32 bit
Well the point of fact here is that Windows 7 has incompatibility with older hardware such as yours which is 4 years old. I would suggest, you install reliability updates from Windows Update as that might resolve issues with older hardware and possibly even drivers for those.

When Windows 7 was installed to my PC, the front panel audio jacks ceased to function and when I plug my headset on the rear audio jack, the sound is a bit distorted and more quiet.
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32 Bit, Windows Developer Preview, Linux Mint 9 Gnome 32 Bit
CPU
Intel Pentium Dual CPU E2180@2GHz
Motherboard
Elitegroup 671T-M3
Graphics Card(s)
NVIDIA GeForce 7200 GS
Monitor(s) Displays
AOC TFT1560 15" LCD Monitor
Screen Resolution
1024x768
Keyboard
Logitech USB Keyboard
I see many other threads on a similar topic, but none of them seem to exactly describe my problem, and none of them have been solved.

I was using Windows XP until yesterday on my laptop (Toshiba Satellite R25-S3503, about 4 years old). Upgraded to Windows 7 (it was free through university) and suddenly I have no sound.

I've installed the latest Realtek HD driver from the Realtek website (I've installed and uninstalled it multiple times). The audio thinks it's working and has a device. The volume/mute on the front of the laptop changes the volume/mute on the icon. I can "play" audio, but nothing ever comes out of the speakers. Headphones don't work either. All the volumes I can find are maxed and I'm out of ideas.

Thanks in advance,
Kai

Right click on the Microsoft speaker icon, select playback devices.

Next, right click almost anywhere in the middle of the window that opens and select both "show disabled devices" and "show disconnected devices".

What devices are showing and which device is set as the Default Output?
(Green circle/check mark)

If possible, select speakers and then select the "set default" button.

Ap
 

My Computer

Computer Manufacturer/Model Number
Assembled in my workshop
OS
Windows 7 Home Premium
CPU
Intel Core 2 Duo @ 3.00gHz
Motherboard
Gigabyte GA-P35-S3G
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 XT
Sound Card
RME 24/96 Card, Realtek Internal Audio PreSonus FireStudio
Monitor(s) Displays
Acer 1917 (x2)
Screen Resolution
1280 x 1024 on both monitors
Hard Drives
Three 250GB Seagate SATA Barracuda 7200rpm
PSU
Rosewill 500-watt
Case
Rosewill mid-tower
Cooling
Noctua NH-U9B (CPU), PwrSupply fan + single large case Fan
Keyboard
Macally w/2/USB ports.
Mouse
Trackman Wheel
Other Info
Event 20/20 bas studio monitors, Yamaha sub.
Rackmount Korg/Roland/Yamaha synthesizers,
Cubase MIDI/audio recording. Sony Soundforge audio/mastering software. CD Architect Mastering. RME & Presonus audio interfaces.

My Computer

Computer type
PC/Desktop
OS
Windows 7 64 Bit
CPU
Intel Core i5 4670K 3.4GHz Socket LGA 1150
Motherboard
MSI Z87-G41 PC Mate Socket LGA 1150 ATX Intel Motherboard
Memory
8GB
Graphics Card(s)
ATI HD 6950
Sound Card
ASUS GTX760-DC2OC-2GD5
Hard Drives
1TB
Solution

I see many other threads on a similar topic, but none of them seem to exactly describe my problem, and none of them have been solved.

I was using Windows XP until yesterday on my laptop (Toshiba Satellite R25-S3503, about 4 years old). Upgraded to Windows 7 (it was free through university) and suddenly I have no sound.

I've installed the latest Realtek HD driver from the Realtek website (I've installed and uninstalled it multiple times). The audio thinks it's working and has a device. The volume/mute on the front of the laptop changes the volume/mute on the icon. I can "play" audio, but nothing ever comes out of the speakers. Headphones don't work either. All the volumes I can find are maxed and I'm out of ideas.

Thanks in advance,
Kai

Right click on the Microsoft speaker icon, select playback devices.

Next, right click almost anywhere in the middle of the window that opens and select both "show disabled devices" and "show disconnected devices".

What devices are showing and which device is set as the Default Output?
(Green circle/check mark)

If possible, select speakers and then select the "set default" button.

Ap


The Solution to your problem is right here:

http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/download.jsp?ct=DL&soid=1671893&ref=EV

:D
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Asus
OS
Windows 7
CPU
Stock
Motherboard
P4S533-VM
Memory
Stock
Graphics Card(s)
Stock
Sound Card
Stock
Monitor(s) Displays
CRT
Screen Resolution
XGA
Internet Speed
Cable
Always update drivers if something started to not work.
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32 Bit, Windows Developer Preview, Linux Mint 9 Gnome 32 Bit
CPU
Intel Pentium Dual CPU E2180@2GHz
Motherboard
Elitegroup 671T-M3
Graphics Card(s)
NVIDIA GeForce 7200 GS
Monitor(s) Displays
AOC TFT1560 15" LCD Monitor
Screen Resolution
1024x768
Keyboard
Logitech USB Keyboard
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