Realtek HD Randomly crashing

Madtoady

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Hello.

I am using Windows 7 Build 7100 and my on-board Realtek Audio device crashes randomly.

I have updated my drivers for my Sound device to 6.0.1.5911 which I think are up to date.

What is happening is that I can be either on ventrillo, listening to music or playing a game or all 3, and randomly I get this weird whiring noise for 2-3 seconds, and then I get no sounds, and my mic stops working and to fix it I have to restart my PC. Sometimes I can go for hours with no problem, then sometimes after 2-3 minutes it crashes.

I have tried searching the internet for people with similar issues, but unable to find an answer.

The components I am using are:

Processor: AMD Phenom II X4 @ 3.82Ghz

Motherboard: Gigabyte MA790XT-UD4P

Memory: 4Gb DDR3

Graphics Card: ATI Radeon HD 4890


I would appreciate any answers to my issue, feel free to ask more questions if needed for me to explain a little more.

Thanks alot. Regards Matt


Edit: Here is a screen shot of my system info and Realtek info:

http://img294.imageshack.us/img294/1056/systeminfo.jpg
 
Last edited:

My Computer My Computer

At a glance

Windows 7 64bitAMF Phenom II X4 955 @ 3.82Ghz4Gb DDR3ATI Radeon 4890 1Gb
Computer Manufacturer/Model Number
Self Made
OS
Windows 7 64bit
CPU
AMF Phenom II X4 955 @ 3.82Ghz
Motherboard
Gigabyte MA790XT-UD4P
Memory
4Gb DDR3
Graphics Card(s)
ATI Radeon 4890 1Gb
Sound Card
Realtek Onboard Audio
Monitor(s) Displays
2x 22" LCD Widescreen Monitors
PSU
750 Watt
Did you downloaded drivers from realtek site?
 

My Computer My Computer

At a glance

OS
OS
OS
Yes I did, and thanks for the swift response.
 

My Computer My Computer

At a glance

Windows 7 64bitAMF Phenom II X4 955 @ 3.82Ghz4Gb DDR3ATI Radeon 4890 1Gb
Computer Manufacturer/Model Number
Self Made
OS
Windows 7 64bit
CPU
AMF Phenom II X4 955 @ 3.82Ghz
Motherboard
Gigabyte MA790XT-UD4P
Memory
4Gb DDR3
Graphics Card(s)
ATI Radeon 4890 1Gb
Sound Card
Realtek Onboard Audio
Monitor(s) Displays
2x 22" LCD Widescreen Monitors
PSU
750 Watt
So it's just the onboard sound you have right? No sound card?

Bare with me, I'm trying to understand as I read onboard audio device as well as sound card..
 

My Computer My Computer

At a glance

Windows 8.1 PRO3rd Generation Intel Core i7‐3612QM CPU @ 2.1...8GB DDR3NVIDIA GeForce GT 525M (128 bit), 1GB Grpahics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
DELL VOSTRO 3650
OS
Windows 8.1 PRO
CPU
3rd Generation Intel Core i7‐3612QM CPU @ 2.10GHZ
Memory
8GB DDR3
Graphics Card(s)
NVIDIA GeForce GT 525M (128 bit), 1GB Grpahics
Screen Resolution
1920X1080
Hard Drives
750GB 5400RPM
It's not a 'proper' sound card which plugs into a Pci Slot, its on-board I think.

To try and help, whether or not it does I don't know, but i have a photo of my motherboard when I built it. You can roughly see where the USB and Ethernet ports are, as well as where the audio device is. Looking at it I guess its on-board. Thanks for your help as I'm sure you can tell already I'm not the most technical person in the world.

http://img405.imageshack.us/img405/7587/photo055.jpg
 
Last edited:

My Computer My Computer

At a glance

Windows 7 64bitAMF Phenom II X4 955 @ 3.82Ghz4Gb DDR3ATI Radeon 4890 1Gb
Computer Manufacturer/Model Number
Self Made
OS
Windows 7 64bit
CPU
AMF Phenom II X4 955 @ 3.82Ghz
Motherboard
Gigabyte MA790XT-UD4P
Memory
4Gb DDR3
Graphics Card(s)
ATI Radeon 4890 1Gb
Sound Card
Realtek Onboard Audio
Monitor(s) Displays
2x 22" LCD Widescreen Monitors
PSU
750 Watt
Ok it's an onboard device. Cool.

From realtek, these are the latest drivers.

Realtek

You do not seem to have them. Download these, remove the old ones in safe mode using driver sweeper, reboot and install these.

Let me know how this goes. Hope it helps.


If I've helped you, rep plz :D
 

My Computer My Computer

At a glance

Windows 8.1 PRO3rd Generation Intel Core i7‐3612QM CPU @ 2.1...8GB DDR3NVIDIA GeForce GT 525M (128 bit), 1GB Grpahics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
DELL VOSTRO 3650
OS
Windows 8.1 PRO
CPU
3rd Generation Intel Core i7‐3612QM CPU @ 2.10GHZ
Memory
8GB DDR3
Graphics Card(s)
NVIDIA GeForce GT 525M (128 bit), 1GB Grpahics
Screen Resolution
1920X1080
Hard Drives
750GB 5400RPM
I'm sorry, but that didn't work :(

Any more ideas?
 

My Computer My Computer

At a glance

Windows 7 64bitAMF Phenom II X4 955 @ 3.82Ghz4Gb DDR3ATI Radeon 4890 1Gb
Computer Manufacturer/Model Number
Self Made
OS
Windows 7 64bit
CPU
AMF Phenom II X4 955 @ 3.82Ghz
Motherboard
Gigabyte MA790XT-UD4P
Memory
4Gb DDR3
Graphics Card(s)
ATI Radeon 4890 1Gb
Sound Card
Realtek Onboard Audio
Monitor(s) Displays
2x 22" LCD Widescreen Monitors
PSU
750 Watt
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