RealTek Help!

[ionbasa]

Strait from the Intel website:
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19472&ProdId=3058&lang=eng
After looking up your mother board, this has to be the driver.
Did you try this driver already?

 

[Sardonicus]

Dumb question, but have you made sure the audio is enabled in the BIOS?

Wait, It has to be enables in the BIOS because it is showing up on Device Manager, if it was disabled then it wouldn't show.

Not necessarily, the controller that is showing, I suspect is the HDMI controller from the video card. Normally when you have a card installed with HDMI, you'll see two Multimedia Audio Controllers, when the onboard audio is enabled in the BIOS. If the onboard audio is disabled, then you'll see just the HDMI controller. That's why he's not getting a Realtek audio device as being installed.

 

[ionbasa]

Dumb question, but have you made sure the audio is enabled in the BIOS?

Wait, It has to be enables in the BIOS because it is showing up on Device Manager, if it was disabled then it wouldn't show.

Not necessarily, the controller that is showing, I suspect is the HDMI controller from the video card. Normally when you have a card installed with HDMI, you'll see two Multimedia Audio Controllers, when the onboard audio is enabled in the BIOS. If the onboard audio is disabled, then you'll see just the HDMI controller. That's why he's not getting a Realtek audio device as being installed.

That cant be because the only video output on that mobo is VGA, look at the speccy screenshot, he is using the Intel Graphics Media Accelerator.

 

[ryuuseigun]

Dumb question, but have you made sure the audio is enabled in the BIOS?

??? how do i do that DD
sorry for dumb questions im only 12 yrs old D:

 

[Sardonicus]

Wait, It has to be enables in the BIOS because it is showing up on Device Manager, if it was disabled then it wouldn't show.

Not necessarily, the controller that is showing, I suspect is the HDMI controller from the video card. Normally when you have a card installed with HDMI, you'll see two Multimedia Audio Controllers, when the onboard audio is enabled in the BIOS. If the onboard audio is disabled, then you'll see just the HDMI controller. That's why he's not getting a Realtek audio device as being installed.

That cant be because the only video output on that mobo is VGA, look at the speccy screenshot, he is using the Intel Graphics Media Accelerator.

Yeah, my mouse was giving me trouble, I must have clicked on the wrong specs.
Sorry for the confusion!!

 

[profdlp]

I don't know that it's common nowadays, but in the past I have seen many boards with disabled onboard audio still have it show up in device manager. Windows knows it's there - it just doesn't work.

I'm not saying that definitely is the problem, but it only takes 60 seconds to check...

 

[ryuuseigun]

i don't know that it's common nowadays, but in the past i have seen many boards with disabled onboard audio still have it show up in device manager. Windows knows it's there - it just doesn't work.

I'm not saying that definitely is the problem, but it only takes 60 seconds to check...

but how :ddd

 

[ionbasa]

Dumb question, but have you made sure the audio is enabled in the BIOS?

??? how do i do that DD
sorry for dumb questions....

So turn your computer off then turn it on and tap the F2 key continuously until a blue screen comes up.
then press F9 to set defaults.
then press f10 to save and exit

source:
http://www.intel.com/support/motherboards/desktop/sb/cs-020304.htm

 

[ryuuseigun]

Dumb question, but have you made sure the audio is enabled in the BIOS?

??? how do i do that DD
sorry for dumb questions im only 12 yrs old D:

So turn your computer off then turn it on and tap the F2 key continuously until a blue screen comes up.
then press F9 to set defaults.

F9 will set it to defaults?
cant i enable the audio bios only

 

[ionbasa]

??? how do i do that DD
sorry for dumb questions im only 12 yrs old D:

So turn your computer off then turn it on and tap the F2 key continuously until a blue screen comes up.
then press F9 to set defaults.

F9 will set it to defaults?
cant i enable the audio bios only

That means it will set everything back to normal. its okay.

 

[profdlp]

Dumb question, but have you made sure the audio is enabled in the BIOS?

??? how do i do that DD
sorry for dumb questions im only 12 yrs old D:

It's never dumb to ask.

Restart the computer and look for a message saying "press (some key, probably Del) to enter the BIOS (or enter setup)".

Once you're in there, use the up and down keys on your keyboard to move around until you find the place to Enable/Disable it. In the picture I've attached (yours will probably look at least a little bit different) it's the line marked "Onboard Audio Function".

For the time being, DON'T mess with anything else in there!

 

[ionbasa]

Dumb question, but have you made sure the audio is enabled in the BIOS?

??? how do i do that DD
sorry for dumb questions im only 12 yrs old D:

It's never dumb to ask.

Restart the computer and look for a message saying "press (some key, probably Del) to enter the BIOS (or enter setup)".

Once you're in there, use the up and down keys on your keyboard to move around until you find the place to Enable/Disable it. In the picture I've attached (yours will probably look at least a little bit different) it's the line marked "Onboard Audio Function":

or he could just press F9 and set defaults per the users manual.

 

[ryuuseigun]

Dumb question, but have you made sure the audio is enabled in the BIOS?

??? how do i do that DD
sorry for dumb questions im only 12 yrs old D:

It's never dumb to ask.

Restart the computer and look for a message saying "press (some key, probably Del) to enter the BIOS (or enter setup)".

Once you're in there, use the up and down keys on your keyboard to move around until you find the place to Enable/Disable it. In the picture I've attached (yours will probably look at least a little bit different) it's the line marked "Onboard Audio Function".

For the time being, DON'T mess with anything else in there!

Will try dat now DD

 

[Vertex]

I guess the others missed this one. Does your computer's motherboard have a setup CD?? Its the disc that says something like "motherboard setup".It should come when you bought your PC. When Windows 7 was installed, some of the drivers have to be installed again and to do that, you have to run the motherboard's setup CD because it most likely contains the driver specifically designed for the built-in sound adapter. So if you have a motherboard's setup CD, run it. But whether or not that will work with Windows 7 is a question but better than not getting a compatible driver at all.

 

[profdlp]

I was trying to hunt down a good BIOS picture and hadn't seen the most recent replies.

...or he could just press F9 and set defaults per the users manual.

That would work, but the only hitch would be that it might turn something else off that he needs. Not to mention that he wouldn't know what the settings were before in case he needed to change something back.

Your idea is fine. My main concern would be that for someone who doesn't seem quite at home in the BIOS to begin with it would be a real mess to try and sort out a dozen different changes that one little key press might make. That's why I warned him about not messing around with anything else while checking the audio.

 

[ionbasa]

I was trying to hunt down a good BIOS picture and hadn't seen the most recent replies.

...or he could just press F9 and set defaults per the users manual.

That would work, but the only hitch would be that it might turn something else off that he needs. Not to mention that he wouldn't know what the settings were before in case he needed to change something back.

Your idea is fine. My main concern would be that for someone who doesn't seem quite at home in the BIOS to begin with it would be a real mess to try and sort out a dozen different changes that one little key press might make. That's why I warned him about not messing around with anything else while checking the audio.

Good point, sorry I forgot about that possibility.

 

[profdlp]

It was still a good suggestion. If he has no luck finding the audio setting it would probably be the next logical step.

 

[Sardonicus]

I was trying to hunt down a good BIOS picture and hadn't seen the most recent replies.

...or he could just press F9 and set defaults per the users manual.

That would work, but the only hitch would be that it might turn something else off that he needs. Not to mention that he wouldn't know what the settings were before in case he needed to change something back.

Your idea is fine. My main concern would be that for someone who doesn't seem quite at home in the BIOS to begin with it would be a real mess to try and sort out a dozen different changes that one little key press might make. That's why I warned him about not messing around with anything else while checking the audio.

+1
I agree

 

[ionbasa]

It was still a good suggestion. If he has no luck finding the audio setting it would probably be the next logical step.

The manual can be found here if you want to look through it:
Intel® Desktop Board DG41RQ — Product guides for DG41RQ

It claims that the audio system is composed of:

Intel ICH7

• Realtek ALC662 audio codec​

 

[ryuuseigun]

It was still a good suggestion. If he has no luck finding the audio setting it would probably be the next logical step.

OMG u r right i dun find audio settings