Receiving error 0x8004fe2 from Windows Activation Technologies

Scotti Wilkinso

New member
Local time
11:04 AM
Messages
3
Location
Cypress, Texas
Recently started receiving message states not running genuine Windows 7, but this computer was purchased with the program installed. Usually only occurs when booting up

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {C74C31FC-1B6F-48BB-8A43-1277B5245628}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150427-0707
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C74C31FC-1B6F-48BB-8A43-1277B5245628}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1524574224-3724322116-2587151612</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP G72 Notebook PC              </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.48</Version><SMBIOSVersion major="2" minor="6"/><Date>20111109000000.000000+000</Date></BIOS><HWID>A4BD3607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-1033-7600.0000-2442010
Installation ID: 016231858181267376381502262815187346859225527794722284
Processor Certificate URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88338"]SpcService Web Service[/URL]
Machine Certificate URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88339"]RacService Web Service[/URL]
Use License URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88341"]UseLicenseService Web Service[/URL]
Product Key Certificate URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88340"]PkcService Web Service[/URL]
Partial Product Key: 3Q6C9
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 6/8/2015 9:57:00 AM

Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: N/A
HealthStatus: 0x0000000000000800
Event Time Stamp: 6:2:2015 11:32
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


HWID Data-->
HWID Hash Current: KgAAAAEAAQABAAEAAAABAAAAAQABAAEA6GF81aaoRucsO3RVirVMo1xd

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            HPQOEM        SLIC-MPC
  FACP            HPQOEM        SLIC-MPC
  HPET            HPQOEM        SLIC-MPC
  BOOT            HPQOEM        SLIC-MPC
  MCFG            HPQOEM        SLIC-MPC
  WDAT            HPQOEM        SLIC-MPC
  ASF!            HPQOEM        SLIC-MPC
  SLIC            HPQOEM        SLIC-MPC
  ASPT            HPQOEM        SLIC-MPC
  SSDT            PmRef        CpuPm
 
Last edited:

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP G72 B66us
OS
Windows Home Premium 64 bit
Antivirus
McAfee
Browser
Firefox
To confirm that the problem is what I think it is, please run the following commands in an Elevated Command Prompt window and post the results.

REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S

REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S


Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Not sure I did it right, but this is what I got

e9gKBo1EBuoAAAAASUVORK5CYII=
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP G72 B66us
OS
Windows Home Premium 64 bit
Antivirus
McAfee
Browser
Firefox
It looks like you attempted to post a screenshot, and made a mistake - please use the method I gave you ;)

If all three commands gave 'not found' responses, then try this...


I've uploaded a file - sluicom64.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the saved file and select Extract all...
Save it to the default location
This should create a file sluicom64.reg

right-click on the file, and select Merge
Accept the warnings, - you should then get a 'Success' message.
Close all windows, and reboot.

Run another MGADiag report, and post the results.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Reply to your instructions of 6-8-15

Downloaded your file as instructed, rebooted and ran your commands. Here is the result. I don't think ALL of this was generated by these commands. Some may have been prior attempts?:confused:
Sorry for the delay in reply, I was ill.

Code:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
 
C:\Users\Scotti>REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-40
77-4AD6-8658-327C2C86C5AA} /S
 
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0
    (Default)    REG_SZ    SPPUI 1.0 Type Library
 
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0\0
 
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0\0\win32
    (Default)    REG_EXPAND_SZ    %SystemRoot%\System32\slui.exe
 
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0\FLAGS
    (Default)    REG_SZ    0
 
 
C:\Users\Scotti>REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA} /S
 
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5A
A}\1.0
    (Default)    REG_SZ    SPPUI 1.0 Type Library
 
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5A
A}\1.0\0
 
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5A
A}\1.0\0\win32
    (Default)    REG_EXPAND_SZ    %SystemRoot%\System32\slui.exe
 
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5A
A}\1.0\FLAGS
    (Default)    REG_SZ    0
 
 
C:\Users\Scotti>Microsoft Windows [Version 6.1.7601]
'Microsoft' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Users\Scotti>Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
'Copyright' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Users\Scotti>
C:\Users\Scotti>C:\Users\Scotti>REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\Type
Lib\{EE574957-40
'C:\Users\Scotti' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Users\Scotti>77-4AD6-8658-327C2C86C5AA} /S
'77-4AD6-8658-327C2C86C5AA}' is not recognized as an internal or external comman
d,
operable program or batch file.
 
C:\Users\Scotti>
C:\Users\Scotti>HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE57495
7-4077-4AD6-8658
The system cannot find the path specified.
 
C:\Users\Scotti>-327C2C86C5AA}\1.0
The system cannot find the path specified.
 
C:\Users\Scotti>    (Default)    REG_SZ    SPPUI 1.0 Type Library
REG_SZ was unexpected at this time.
 
C:\Users\Scotti>
C:\Users\Scotti>HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE57495
7-4077-4AD6-8658
The system cannot find the path specified.
 
C:\Users\Scotti>-327C2C86C5AA}\1.0\0
The system cannot find the path specified.
 
C:\Users\Scotti>
C:\Users\Scotti>HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE57495
7-4077-4AD6-8658
The system cannot find the path specified.
 
C:\Users\Scotti>-327C2C86C5AA}\1.0\0\win32
The system cannot find the path specified.
 
C:\Users\Scotti>    (Default)    REG_EXPAND_SZ    %SystemRoot%\System32\slui.exe
 
REG_EXPAND_SZ was unexpected at this time.
 
C:\Users\Scotti>
C:\Users\Scotti>HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE57495
7-4077-4AD6-8658
The system cannot find the path specified.
 
C:\Users\Scotti>-327C2C86C5AA}\1.0\FLAGS
The system cannot find the path specified.
 
C:\Users\Scotti>    (Default)    REG_SZ    0
REG_SZ was unexpected at this time.
 
C:\Users\Scotti>
C:\Users\Scotti>
C:\Users\Scotti>C:\Users\Scotti>REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE57495
7-4077-4AD6-8658
'C:\Users\Scotti' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Users\Scotti>-327C2C86C5AA} /S
'-327C2C86C5AA}' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Users\Scotti>
C:\Users\Scotti>HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-
8658-327C2C86C5A
The system cannot find the path specified.
 
C:\Users\Scotti>A}\1.0
The system cannot find the path specified.
 
C:\Users\Scotti>    (Default)    REG_SZ    SPPUI 1.0 Type Library
REG_SZ was unexpected at this time.
 
C:\Users\Scotti>
C:\Users\Scotti>HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-
8658-327C2C86C5A
The system cannot find the path specified.
 
C:\Users\Scotti>A}\1.0\0
The system cannot find the path specified.
 
C:\Users\Scotti>
C:\Users\Scotti>HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-
8658-327C2C86C5A
The system cannot find the path specified.
 
C:\Users\Scotti>A}\1.0\0\win32
The system cannot find the path specified.
 
C:\Users\Scotti>    (Default)    REG_EXPAND_SZ    %SystemRoot%\System32\slui.exe
 
REG_EXPAND_SZ was unexpected at this time.
 
C:\Users\Scotti>
C:\Users\Scotti>HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-
8658-327C2C86C5A
The system cannot find the path specified.
 
C:\Users\Scotti>A}\1.0\FLAGS
The system cannot find the path specified.
 
C:\Users\Scotti>    (Default)    REG_SZ    0
REG_SZ was unexpected at this time.
 
C:\Users\Scotti>
C:\Users\Scotti>
C:\Users\Scotti>C:\Users\Scotti>
 
Last edited by a moderator:

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP G72 B66us
OS
Windows Home Premium 64 bit
Antivirus
McAfee
Browser
Firefox
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