Receiving error message when opening office2010

[drumstik59]

I am running windows 7 ultimate 64 bit. Whenever I try open outlook or anything in office 2010 I receive the following error message: please wait while windows configures microsoft office single image 2010.

How do I correct this?

 

[Irene]

Hello drumstik59, welcome to the forum.

The is a resolution in the following link. However, it does include registry modification - please ensure that you do a registry backup before proceeding: http://www.sevenforums.com/tutorials/4230-registry-backup-restore.html

MS Office 2010 PROBLEMS!! - Microsoft Answers

Open Run (Press Windows key + R) copy and paste the following commands one at a time and then press ENTER. You may receive a prompt to click on the continue/allow button.

Disclaimer: Modifying REGISTRY settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of REGISTRY settings can be solved. Modifications of these settings are at your own risk.
Ensure to back-up the registry using the steps given here before modification.



reg add HKCU\Software\Microsoft\Office\14.0\Word\Options /v NoReReg /t REG_DWORD /d 1
reg add HKCU\Software\Microsoft\Office\14.0\Excel\Options /v NoReReg /t REG_DWORD /d 1
reg add HKCU\Software\Microsoft\Office\14.0\Access\Options /v NoReReg /t REG_DWORD /d 1


Once the registry keys are added, try to open the target Office applications and verify if it fixes the issue.