Solved Recent PC Build. CRASH...CRASH...CRASH

[Flying4Pandas]

Okay guys, I'd love some help with some issues I am having. About two months ago I decided to start putting together parts to build my own rig(first time builder here) After scrounging around for a bit and getting the deals I liked I decided to put it all together and make my PC. Since then, Ive been having a lot of issues with errors and PC crashing. Overall I am just looking to resolve these issues and walk away with a bit of knowledge on how to troubleshoot my PC problems.

1st: I am constantly receiving Java crashes(Pandora, Grooveshark, Youtube) periodically throughout the day.
2nd: My graphics will freeze up momentarily when viewing sites such as Youtube, Twitch, and occasionally when playing a game(Starcraft 2)
3rd: Entire system crashes. I will get blue screens 3-4 times a day(within a 4 hour period) Blue screens range from "Bad Pool Header" errors, to "memory Management" error.

Please help guys, I am tired of these PC issues and if anyone could help walk me through the troubleshooting process, I'd greatly appreciate it.



PC Specs: Intel Core i5-3470, Sapphire Radeon HD 7850, Raidmax Atlas ATX-295WB - Panda Power - Flying4Pandas's Saved Part List - PCPartPicker

 

[cipley]

dump files might be needed for further investigation
you can refer to here: BSOD Posting instructions

oh, and welcome I'm also new here

 

[Erick Aguilar]

Check your RAM. Use one stick and see if you are getting isses, if you do, change it for the other stick of ram.
Have you installed your motherboard drivers that came with the motherboard?

 

[Flying4Pandas]

Updated!

Thanks cipley, here is my updated thread.

 

[Flying4Pandas]

Check your RAM. Use one stick and see if you are getting isses, if you do, change it for the other stick of ram.
Have you installed your motherboard drivers that came with the motherboard?

I have installed the motherboard drivers. I'm a bit confused by the ram process... you want me to physically remove one stick and see if that is giving me issues, then if it does replace with other?

 

[Erick Aguilar]

Check your RAM. Use one stick and see if you are getting isses, if you do, change it for the other stick of ram.
Have you installed your motherboard drivers that came with the motherboard?

I have installed the motherboard drivers. I'm a bit confused by the ram process... you want me to physically remove one stick and see if that is giving me issues, then if it does replace with other?

Yes, just be sure to be using one (1) stick of ram only.
Replace with the second one if the first one causes anything.

If the issue persists with both, do a clean reinstall.

 

[Flying4Pandas]

Check your RAM. Use one stick and see if you are getting isses, if you do, change it for the other stick of ram.
Have you installed your motherboard drivers that came with the motherboard?

I have installed the motherboard drivers. I'm a bit confused by the ram process... you want me to physically remove one stick and see if that is giving me issues, then if it does replace with other?

Yes, just be sure to be using one (1) stick of ram only.
Replace with the second one if the first one causes anything.

If the issue persists with both, do a clean reinstall.

Thank you Erick,

So I went ahead and removed one stick of ram and will see if it persist to crash. When I did remove this one stick and powered up my computer, windows informed me that either memory or cpu has been removed/modified and asked if I want to configure in my bios or proceed to default. I chose the latter selection.

Will keep you updated. Thank you.

 

[Layback Bear]

Take a look at your motherboard manual and make sure you are installing the ram in the proper slots. Do it only like the manual instructs.

 

[Flying4Pandas]

Take a look at your motherboard manual and make sure you are installing the ram in the proper slots. Do it only like the manual instructs.

Hmm, the instructions are pretty technical... but from what I've gathered it seems to be saying that i need to stagger the ram. I did originally do this and problems occurred.

 

[Layback Bear]

Motherboards are different. That is why you must use their instruction manual. One should of come with the motherboard or you can find it online and download it.

 

[VistaKing]

When you installed the RAM . Did you install them on the two blacks slots ? That enables the dual channel mode . If you want to test the rest remove the second memory stick on the second black slot ( furthest from the PC )

 

[Flying4Pandas]

When you installed the RAM . Did you install them on the two blacks slots ? That enables the dual channel mode . If you want to test the rest remove the second memory stick on the second black slot ( furthest from the PC )

I did install them on the two black slots. I'm currently only running one RAM stick atm and I have yet to crash my system... could it potentially be that the ram was just set up wrong on my Mobo?

 

[VistaKing]

When you purchased the memory did it come together in a kit or separate ? Test each ram on every slot . If one memory stick fails replace both sticks .

 

[Erick Aguilar]

When you installed the RAM . Did you install them on the two blacks slots ? That enables the dual channel mode . If you want to test the rest remove the second memory stick on the second black slot ( furthest from the PC )

I did install them on the two black slots. I'm currently only running one RAM stick atm and I have yet to crash my system... could it potentially be that the ram was just set up wrong on my Mobo?

Or you just got bad ram.
Theres really no ''wrong'' way to set up ram. You just plug it and you are good to go. It can either be that the RAM lane is malfunctioning or that the stick itself is bad.

 

[Flying4Pandas]

So if I am putting all this together correctly, my "dump" files are indicating that there is a problem with my RAM? :sarc:

 

[VistaKing]

Your OP screen shows that its a memory issue . Run a memory test using memtest86+

   Tip

If you get any ERRORS stop the test and test each RAM stick on all 4 slots

 

[Flying4Pandas]

Your OP screen shows that its a memory issue . Run a memory test using memtest86+

   Tip

If you get any ERRORS stop the test and test each RAM stick on all 4 slots

Sorry for the late response, but I have been out of town for the past two days. I had my roomate run the test last night and when I returned home this evening(20 hrs later) here was what I was reading... I have no idea what I'm looking for. :shock:

 

[VistaKing]

You're looking at bad RAM . Now you have to see which ram or slot is bad . Test each ram separately on each slot .

In the tutorial of the Memtest take a look at Part 3 .

 

[Flying4Pandas]

You're looking at bad RAM . Now you have to see which ram or slot is bad . Test each ram separately on each slot .

In the tutorial of the Memtest take a look at Part 3 .

Well gosh darnit, I just found the culprit. That one stick of ram has been erroring me up this entire time! My next question is was it something I did to destroy this ram, or was it a lemon since it was shipped to me? Like i mentioned previously, I had been having crashing issues since day 1... but this could of resulting in me damaging it upon install I suppose? :sarc:

Now its time to contact the retailer and see what I can get refunded.

 

[VistaKing]

How old is the ram ? If its been more than 30 days call the manufacture . Open an RMA and replace both sticks . That's how dual channel works . One ram replace both .