Recurring BSOD during gameplay and not, bugcheck

[wc3bsodmayne]

Was getting a lot of BSOD while playing warcraft 3 but today I had one randomly while not running any games. Been having this problem for a while, thought I fixed it by downloading new drivers but nope.

These messages come up in event viewer: Event 1001 - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff80003cf2970, 0x0000000000000000, 0xffffffffffffffff). A dump was saved in: C:\Windows\MEMORY.DMP.

Event 6008 - The previous system shutdown at 9:50:54 PM on ‎1/‎21/‎2016 was unexpected.

I attached the dm log collector files

 

[axe0]

Please update the BIOS to version A08 and see if that improves anything.

Please fill in your system specs

Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
How to fill in your system specs:

 

[wc3bsodmayne]

Please update the BIOS to version A08 and see if that improves anything.

Please fill in your system specs

Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
How to fill in your system specs:

Hi I updated the BIOS and will see if I BSOD again. I also updated system specs

 

[wc3bsodmayne]

I went a few games without crashing after updating BIOS but I was waiting for a game to fill up (not actually in game) and it froze with looping sound and graphics distortion.

Noticed this new error (though not from the time of the crash, nothing new there just (Realtek PCIe GBE Family Controller is disconnected from network)): The device, \Device\Harddisk0\DR0, has a bad block. Event ID 7

 

[axe0]

Diagnostics Test

 HDD TEST

Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run following tests

1. Short Drive Self Test
2. Short generic
3. Long generic

If the short generic fails, no need for the long generic.

   Note

Do not run SeaTools on an SSD as the results will be invalid.

Run chkdsk
Disk Check - Windows 7 Help Forums

Run HDTune to

• scan for errors, no quick scan but full scan
• check the health,
• benchmark.

It may take some time, but please take the time you need to perform it properly.
Let me know what the results are

• of the error scan,
• make a screenshot of the health of every hard drive and post the screenshots,
• post screenshots with the benchmark of the
  • transfer rate,
  • access time,
  • burst rate,
  • cpu usage.

 

[wc3bsodmayne]

Passed the Short DST, and the short generic. The long generic failed at 1%

I have run checkdisk before and I believe it "repaired bad sectors" but I can give it another go in a bit.

Downloaded hd tune pro and ran error scan, it's still scanning atm but there is only one "damaged" sector so far, it says 6 - Error At 16331 MB (LBA 33446080) and 7 - Error At 16331 MB (LBA 33446208).

Under health on hd tune pro the Description says: Number of unstable sectors: 73 under sector "C5" with the numbers Current: 200 and Worst: 200

 

[axe0]

You can stop running tests, you need to backup the data and replace the hard drive.

 

[wc3bsodmayne]

Got the hard drive replaced, still BSODing. New log collector files.

 

[axe0]

Bumping threads in any way is not allowed!

Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to ONLY install the drivers using custom/advanced options.
View attachment 381059

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys

0: kd> lmvm atikmpag
start             end                 module name
fffff880`04d27000 fffff880`04dcf000   atikmpag   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        [COLOR="Red"]Tue Aug 04 03:42:28 2015[/COLOR] (55C01884)
    CheckSum:         000AF3B6
    ImageSize:        000A8000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

 

[wc3bsodmayne]

Bumping threads in any way is not allowed!

Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to ONLY install the drivers using custom/advanced options.
View attachment 381059

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys

0: kd> lmvm atikmpag
start             end                 module name
fffff880`04d27000 fffff880`04dcf000   atikmpag   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        [COLOR="Red"]Tue Aug 04 03:42:28 2015[/COLOR] (55C01884)
    CheckSum:         000AF3B6
    ImageSize:        000A8000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

I uninstalled my AMD drivers and reinstalled with custom options but I am still BSODing in game (not every game but the display adapter crapping out for a few seconds and usually recovering happens every game. New files.

 

[axe0]

Monitor the temps when playing a game.
HWMONITOR | Softwares | CPUID

 

[wc3bsodmayne]

I monitored them in game. I did not crash this time but my display adapter disconnected multiple times (just as it always does when I crash) and the screen looks similar to a crash for a few seconds before it resets.

 

[axe0]

Have you cleaned your system of dust when replacing the hard drive?

Diagnostic test

 GPU TEST

Run Furmark to test your GPU. Furmark tutorial

   Note

Run Furmark for around 30 minutes

   Warning

Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high

 

[wc3bsodmayne]

I don't think the system got cleaned of dust because I wasn't there when the hard drive was replaced. I ran Furmark for a while and eventually aborted when I got to 92 deg C. I can try blowing it out but I don't know if it'll help.

 

[axe0]

Depending on how much dust there is it'll help

 

[wc3bsodmayne]

Depending on how much dust there is it'll help

There wasn't much dust at all, I cleaned it out though. Still crashing in game, it doesn't always blue screen (sometimes it does) but the screen distorts, sound loops, and screen goes black and crashes for 10 seconds before restarting. As I've said, before this happens there are times when the screen distorts for a moment (in-game. the distortion is like a grid of yellow/red squares) and the screen goes black for a second before recovering.

This is the only warning I have in event viewer (System) besides unexpected shutdown messages:
Display driver amdkmdap stopped responding and has successfully recovered.

Also I don't know if this is relevant to the BSOD problem but in the Application part of event viewer I get this error on startup: Event 10 WMI
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
This event links here https://technet.microsoft.com/en-us/library/05e27889-b729-4a98-bae3-e91f8b204c5e.aspx

I don't think I've crashed outside of this game yet with the new hard drive. Unfortunately it is the only game I play atm.

 

[axe0]

Do you have other games you can install for testing?

I would like to make sure the GPU itself isn't the problem.

 

[wc3bsodmayne]

Do you have other games you can install for testing?

I would like to make sure the GPU itself isn't the problem.

Don't really have other games besides Diablo 2 but today the display driver has disconnected twice while not running any games, much as it does in game. The same message in event viewer but no crash. Considering this is a problem outside of the game too I'd assume if I were to download another game I'd have similar issues. My graphics driver is up to date, I could try reverting it back but I don't think I've had a different driver on this computer because the hard drive is new :huh:

 

[axe0]

What PSU and cooling system do you have?

 

[wc3bsodmayne]

What PSU and cooling system do you have?

I don't know if this is exactly what you're looking for (out of my knowledge here) but it says Sunon DC12V - 126W. It's a fan cooling system (again, you might be looking for more specifics so lmk if that's the case. I have the standard cooling that comes w/ Inspiron 3847). Have crashed twice today in the game (while doing well ofc) with the Bugcheck message in event viewer:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xfffffa800752a190, 0xfffff88004e16cac, 0x0000000000000000, 0x0000000000000002). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 022116-14320-01.

When I BSOD (the first one, second one was crash w/o BSOD) the message said the display driver disconnected and failed to reconnect.