Solved BSOD during gameplay.

[dreid1011]

Good evening,

I am also experiencing BSOD during gameplay. It started while I was at a near idle state playing a game, and since then it happens within 30 sec to 5 min of starting the game no matter what I am doing. I have seen errors straight from the game stating there were corrupted files. However, I have both reinstalled the game and repaired it after such errors. It is also not isolated to just this game.

I have tried many things to fix the issue:
Used a restore point
Checked to make sure all my drivers are up to date
Used the Driver Cleaner/Uninstaller for my graphics driver
Ran the Windows memory test and hdd check, both returned no errors
I tried to repair my installation of Windows, but it returned no errors
I flashed my BIOS

I hope the file I have attached provides enough information, my dump files do not exist after July of this year. The BSOD Stop information is:
0x000000F4 0x0000000000000003 0xFFFFFA800AD1B10 0xFFFFFA800AD1DF0 0xFFFFF800031CBE70

I also noticed an I/O error status 0xc000000e

 

[Hacb]

looks like your Gamer Mouse with Launch adn OSD Driver, you may have to go to your OEM to get the driver re-installed.

SYMBOL_NAME:  MS6Filter+4420

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: MS6Filter

IMAGE_NAME:  [COLOR="Red"]MS6Filter.sys[/COLOR]

DEBUG_FLR_IMAGE_TIMESTAMP:  4e363c6f

STACK_COMMAND:  .cxr 0x6483002824648348 ; kb

FAILURE_BUCKET_ID:  X64_0x1e_c0000046_MS6Filter+4420

BUCKET_ID:  X64_0x1e_c0000046_MS6Filter+4420

Followup: MachineOwner
---------

 

[dreid1011]

I have used the repair option from the driver disk that was supplied with the mouse. I will test and see if the problem persists.

Edit: Now a complete uninstall/reinstall of the mouse software.

 

[dreid1011]

Latest BSOD info:

KERNEL_DATA_IN PAGE_ERROR

0x0000007A 0xFFFFF6FC400072C0 0xFFFFFFFFC0000056 0x0000000109053860 0xFFFFF88000E58630

Partmgr.sys - Address FFFFF88000E58630 base at FFFFF88000E4A000 Datestamp 4f641bc1

This is after the mouse reinstall and an attempted repair on the game (it returned no repairs needed).

There is also a faint beeping sound coming from the case.

 

[dreid1011]

Ok, I ran sfc /scannow and chkdsk /r. The results of chkdsk show some read failures. I have attached the .txt below. I will run memtest86+ tonight. Any help is much appreciated.

Update: I just ran SeaTools. The short generic test passed, but long generic failed.

--------------- SeaTools for Windows v1.4.0.2 ---------------
9/10/2015 5:34:56 PM
Model Number: WDC WD10EALX-009BA0
Serial Number: WD-WCATR9713729
Firmware Revision: 15.01H15
Short Generic - Started 9/10/2015 5:34:56 PM
Short Generic - Pass 9/10/2015 5:36:10 PM
Long Generic - Started 9/10/2015 5:36:21 PM
Long Generic - FAIL 9/10/2015 5:37:08 PM
Short Generic - Started 9/10/2015 5:40:32 PM
Short Generic - Pass 9/10/2015 5:41:46 PM
Long Generic - Started 9/10/2015 5:47:22 PM
Long Generic - FAIL 9/10/2015 5:48:06 PM

 

[Hacb]

don't know much about these tests, so i am calling in some extra help from the others.

 

[dreid1011]

Awesome, thanks.

And Memtest86+ 5.01 ran great with 9 passes and no errors. At this point I am thinking my hard drive is done for. I had a BSOD trying to boot it once during all this mess, but that hasn't happened again so far.

 

[Arc]

HDD corruption is one very primary cause of stop 0x000000F4 BSODs. When it is associated with stop 0x0000007A BSODs, it is almost certain that the HDD is causing the BSOD. And when the Seatools Long generic test failed, we can call it is a failing disc for sure.

Unfortunately Seatools (and no other mechanism that I am aware of) cannot attempt to recover the errors of a WD HDD. So there is no chance to get the disk repaired, too.

Replace the HDD. If it is still within warranty, RMA it. Otherwise get a new one.

 

[dreid1011]

HDD corruption is one very primary cause of stop 0x000000F4 BSODs. When it is associated with stop 0x0000007A BSODs, it is almost certain that the HDD is causing the BSOD. And when the Seatools Long generic test failed, we can call it is a failing disc for sure.

Unfortunately Seatools (and no other mechanism that I am aware of) cannot attempt to recover the errors of a WD HDD. So there is no chance to get the disk repaired, too.

Replace the HDD. If it is still within warranty, RMA it. Otherwise get a new one.

Thanks for the information and confirming my suspicions. I was planning on a new HDD anyway. What better time than now! I will mark the thread after I install a new HDD.

 

[ICIT2LOL]

Just my two cents worth if you think it is just because the drive is old or has got some physical damage or is worn out you can check the latter with this MiniTool Partition Wizard | Best partition magic alternative for Windows PC and Server see my pic for how to run the surface scan - this will also test the read write heads in the process

 

[dreid1011]

I'll give that a run just for kicks at this point. I think the evidence is mounting up enough to say for certain the drive is on it's way out. It's had fits these last 5 or 6 months as well, taking its sweet time to load and I can hear it get unusually loud until it evens out again.

 

[ICIT2LOL]

Ok mate just be aware the scan does take a while to do and I mean like a couple of hours at least.
Now as I do not know what brand drive you have there the well known ones from Seagate SeaTools for Windows | Seagate &
WD Support / Downloads / SATA & SAS / WD VelociRaptor for WD but you might have something different but I think the Seagate test is fairly good to go with most drives - spinners of course

 

[dreid1011]

Surface test results:



Going to buy a new HDD today.

 

[ICIT2LOL]

Ok nothing much to see with that surface scan so have you tried the other test scans?

 

[dreid1011]

No, I did not run any other tests from that program. I ran multiple tests before that with other utilities. Besides that, the new drives are installed now, and I am setting everything up again.

 

[ICIT2LOL]

No probs then let us know how things turn out.

 

[dreid1011]

So far so good. The gameplay is unhindered and nothing bad happened so far. I will call it good for now. Thanks everyone.

 

[ICIT2LOL]

That is good mate and you know where to come if things get pear shaped again eh?

 

[Arc]

Seatools is the topmost disk check utility. There is no need for any other disk tests after it, as you will not ask an Olympic champion to swim in a pond to prove that he can swim.

 

[ICIT2LOL]

Seatools is the topmost disk check utility. There is no need for any other disk tests after it, as you will not ask an Olympic champion to swim in a pond to prove that he can swim.

I agree Archie except that the surface test with Partition Wizard does actually test out the physical surface and therefore by default the read / write heads