Solved Reinstalled Win7 Home Premium - now Win7 won't activate?

[Darkstrike]

Hey all,

Just did a format on a client's machine that was just given to me. It had OEM Win7 Home Premium 32-bit on it, but there was no CD key tag on the case anywhere when I got home, so I used the Magical Jellybean Keyfinder to get the key from the OS. The System window in Control Panel stated the install was supposedly "Genuine".

I used an OEM Win7 Home Premium 32-bit disk I had laying around to reinstall the OS...all is well, OS is reinstalled, but now the OS won't activate the supposedly "Genuine" key that I had before, giving me an 0xC004E003 error code...?

Thanks for any and all help!

Some more info - I can't seem to bring up the "phone activation" option? No matter what I do with the options in System/Properties/"Activate Windows Now" there is NO option anywhere to choose a country and call for Activation like there should be...?

EDIT - Added the MGADiag Log file:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {72A6CAC7-348A-4D44-83C9-B0080069C1FE}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{72A6CAC7-348A-4D44-83C9-B0080069C1FE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2183397865-1174228938-3254691832</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire M5700         </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R01-A1</Version><SMBIOSVersion major="2" minor="5"/><Date>20081008000000.000000+000</Date></BIOS><HWID>4AF83907018400FA</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Atlantic Standard Time(GMT-04:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800006-02-4105-7601.0000-3122014
Installation ID: 007022310790708290255703870220353276671653624081582921
Processor Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88338[/URL]
Machine Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88339[/URL]
Use License URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88341[/URL]
Product Key Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88340[/URL]
Partial Product Key: 7QJB7
License Status: Initial grace period
Time remaining: 43140 minute(s) (29 day(s))
Remaining Windows rearm count: 3
Trusted time: 08/11/2014 9:43:41 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: KgAAAAEAAAABAAEAAQABAAAAAQABAAEAeqg8eUDhxP3geWBj7tsKCiqF

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            100808        APIC1648
  FACP            100808        FACP1648
  HPET            100808        OEMHPET 
  MCFG            100808        OEMMCFG 
  SLIC            ACRSYS        ACRPRDCT
  OEMB            100808        OEMB1648
  ASF!            LEGEND        I865PASF
  GSCI            100808        GMCHSCI 
  AWMI            100808        OEMB1648
  SSDT            DpgPmm        CpuPm

 

[NoelDP]

This machine shipped with Vista installed (manufactured Oct 2008 and Windows 7 wasn't released until August 2009) - and cannot support a Windows 7 OEM_SLP Key such as this.
The earlier install must have been supported by a hacker's Activation Exploit.

The best option - if there is no COA sticker at all present - is to reinstall using the proper manufacturer's Recovery media for this machine.
Second best is to purchase a new Full Windows license.

 

[Darkstrike]

Just curious what you mean by "cannot support a Windows 7 key" it meets the system requirements for Windows 7 by leaps and bounds?

I know there are retail keys and OEM keys and that retail are store-bought and OEM are "from-the-factory", but I don't know much more beyond that...

 

[NoelDP]

The machine may meet technical requirements - but NOT licensing requirements.
This machine was built more than a year before Windows 7 was released - and there is no way on this planet that it can use the currently-installed Key for activation without the support of a hacker's Exploit.

 

[Darkstrike]

I don't understand though....I've installed Win7 on an older Dell laptop that originally came loaded with XP that was built in the first few months of Vista being release and I was using a legitimate Win7 key? Is it specifically the OEM aspect of this key / machine...?

 

[NoelDP]

An OEM_SLP Key is ONLY valid on a machine which was preinstalled with the related OS at the factory - it cannot be transferred to any other machine.

 

[Darkstrike]

Was this the same for Vista as well?

I transferred a "preinstalled-from-factory" Vista key (as you describe above as being impossible...?) from a broken newer Dell machine to my mother's older Compaq machine earlier this year when WinXP reached EOL using no hacks / tweaks whatsoever and it activated no problem...?

 

[Kari]

Was this the same for Vista as well?

I transferred a "preinstalled-from-factory" Vista key (as you describe above as being impossible...?) from a broken newer Dell machine to my mother's older Compaq machine earlier this year when WinXP reached EOL using no hacks / tweaks whatsoever and it activated no problem...?

Apples and oranges, two different scenarios.

Your original post tells about a machine which has originally been shipped with Vista OEM but had now Windows 7 with an OEM_SLP key. As the OEM_SLP key can only be legally used by manufacturers who pre-install OS, the only way it could have been used in Windows 7 on that computer you mention in your original post is through an activation hack which automatically makes it a counterfeit installation.

 

[Darkstrike]

Ok, sorry for the questions to clarify! It just sounded similar to the situation I had before which worked (as mentioned above, computer originally shipped with WinXP OEM, installed Vista OEM key on it from different machine), so I just wanted more of an explanation!

I'll tell the client they have to find another copy or buy one.....I figured the key was put on using hacks in the first place to make it appear "genuine" as the computer is a bit sketchy (Acer motherboard inside a cheap non-Acer case, loose screws rattling around in it when I got it, 1 fan mounted with only the two top screws, DVD drive not even screwed in....looked like somebody had quickly cobbled it together to make some quick cash...)

 

[Kari]

Ok, sorry for the questions to clarify!

OK, sorry I replied clarifying it.