View Reliability and Problem History with Reliability Monitor in Windows 7 and Windows 8
Information
This tutorial will show you how to open and use Reliability Monitor to review reliability and problem history to help resolve issues in Windows 7 and Windows 8.
Note
Reliability Monitor is an advanced tool that measures hardware and software problems and other changes to your computer. It collects 24 hours of data before it displays any results and calculates the stability index that ranges from 1 (the least stable) to 10 (the most stable). You can use the index to help evaluate the reliability of your computer by reviewing the reported application failures, Windows 7 failures, Miscellaneous failures, Warnings, and Information. Any change you make to your computer or problem that occurs on your computer affects the stability index.
EXAMPLE: Reliability Monitor
NOTE: You can tell your Index score (scales from 1 to 10, 10 is the best score) by looking at how the chart line ends in the upper right corner boxed in red below compared to the scale of 10 to 1 on the left upper corner boxed in red below.
Here's How:
1. Click on the Action Center icon in the notification area of the taskbar, click on Open Action Center, and go to step 3 below. (see screenshot below)
OR
2. Open the Control Panel (icons view) in Windows 7 or Windows 8, click/tap on the Action Center icon, and go to step 3 below.
3. Click on the Maintenance drop down arrow to expand it, then click on the View reliability history link under the Check for solutions to problem reports section. (see screenshot below)
4. In the Reliability Monitor, you can: (see screenshot below)
- Next to View by, click on Days, Weeks, Month, or Year to view the stability index over a specific period of time that you want.
- In the upper pane, click on any event on the graph to view its reliability details in the lower pane.
- Under the lower Reliability details pane, you can click on an available link under the Actions column. For example, View technical details to see more details about the reported problem.
- At the bottom, click on the View all problem reports link to view only the problems that have occurred on your computer. This view does not include the other computer events that show up in Reliability Monitor, such as events about software installation.
- At the bottom, click on the Save reliability history link, to save this Reliablilty Monitor report as an .xml file to give to support if needed.
5. When done, click on OK. (see screenshot above)
That's it,
Shawn
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