Solved Remote Desktop Connection Password Problem

DextrousDave

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Hi All.

I'm really having a hard time configuring Remote Desktop Connection.
I'm trying to set up a session between my laptop at work(Windows 7 Home Premium) and my PC at home(Windows 7 Ultimate). Now the settings are fine ('Allow Remote Assistance connections to this computer' and 'Allow connections from computers running any version of remote desktop' are ticked, on both systems).

Now for the Computer: and Username: I have:
Computer: ip of remote PC (Home PC)
User Name: PC-Name\Account Name

Now the problem is when I want to log into the remote account(at home), It keeps telling me I have the wrong username and password, although it is the right and only one.

What to do? Thanks
 

My Computer

Computer Manufacturer/Model Number
MSI
OS
Windows 7 Ultimate x32
CPU
Intel Core 2 Quad Q9400 @ 2.66GHz
Motherboard
MSI
Memory
2048MB
Graphics Card(s)
NVIDIA GeForce GTX 275
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
2x HDD Drives (ATA Devices) 140GB and 368GB
Cooling
Fans
Hi All.

I'm really having a hard time configuring Remote Desktop Connection.
I'm trying to set up a session between my laptop at work(Windows 7 Home Premium) and my PC at home(Windows 7 Ultimate). Now the settings are fine ('Allow Remote Assistance connections to this computer' and 'Allow connections from computers running any version of remote desktop' are ticked, on both systems).

Now for the Computer: and Username: I have:
Computer: ip of remote PC (Home PC)
User Name: PC-Name\Account Name

Now the problem is when I want to log into the remote account(at home), It keeps telling me I have the wrong username and password, although it is the right and only one.

What to do? Thanks

Are you running homegroup at home, or workgroup?
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
No I don't
 

My Computer

Computer Manufacturer/Model Number
MSI
OS
Windows 7 Ultimate x32
CPU
Intel Core 2 Quad Q9400 @ 2.66GHz
Motherboard
MSI
Memory
2048MB
Graphics Card(s)
NVIDIA GeForce GTX 275
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
2x HDD Drives (ATA Devices) 140GB and 368GB
Cooling
Fans

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Hello,

In addition, please try changing the wrong Password and replace it with a new one, try connecting again.

An update will be nice.
 

My Computer

Computer Manufacturer/Model Number
Lenovo Desktop/Samsung Laptop
OS
Win7 & Win8 64bit
CPU
Intel i5
Internet Speed
Charter-20 Mbps
Antivirus
Avast
Browser
FF, IE9 and Chrome
@ zigzag3143: Home PC- ISP>>Router>>2 PC's connected to router. The Home PC in question is connected via a LAN cable to the router.
Now The PC connected via the LAN cable (say PC1) can remote desktop connect to the other home PC(PC 2), using a computer name of: 10.0.0.248(lan address of PC 2) and User Name: PC2\David (David-which is the Admin Account). The Password works. But it doesn't work the other way around(PC2 accessing PC1), and also, the remote desktop connection from my work PC(laptop) to my home PC(PC2) does not work either, as described in my original post.

Hope this answers your question
 

My Computer

Computer Manufacturer/Model Number
MSI
OS
Windows 7 Ultimate x32
CPU
Intel Core 2 Quad Q9400 @ 2.66GHz
Motherboard
MSI
Memory
2048MB
Graphics Card(s)
NVIDIA GeForce GTX 275
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
2x HDD Drives (ATA Devices) 140GB and 368GB
Cooling
Fans
@ 2xg: Do you mean I should change the remote PC's password(the account I want to connect to)? Why would that help/change the problem?
 

My Computer

Computer Manufacturer/Model Number
MSI
OS
Windows 7 Ultimate x32
CPU
Intel Core 2 Quad Q9400 @ 2.66GHz
Motherboard
MSI
Memory
2048MB
Graphics Card(s)
NVIDIA GeForce GTX 275
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
2x HDD Drives (ATA Devices) 140GB and 368GB
Cooling
Fans
It's only a suggestion, it wouldn't hurt to give it a try. It is your call of course.

Also, you might want to check on the firewall setting from the problematic computer.
 

My Computer

Computer Manufacturer/Model Number
Lenovo Desktop/Samsung Laptop
OS
Win7 & Win8 64bit
CPU
Intel i5
Internet Speed
Charter-20 Mbps
Antivirus
Avast
Browser
FF, IE9 and Chrome
Personally I think your having too much hassle, Just goto Logmein and have a free account and install on the PC's you want it on.
 

My Computer

Computer Manufacturer/Model Number
Home Build.
OS
Windows 7 Home Pre
CPU
Q8200 Intell 2.333
Motherboard
Asus P5Q3 Delux
Memory
DDR3 1333 4gig
Graphics Card(s)
Ati HD4870
Sound Card
Onboard Soundmax. 7.1
Monitor(s) Displays
1, 20" Samsung
Screen Resolution
1600/900
PSU
Good enough
Case
Le Shark
Cooling
FAN FAN FAN FAN, Thermaltake Minitype 90 with speed fan 4.
Keyboard
Standard, Gaming Wolfking
Mouse
Cm-storm-inferno-wired-gaming-mouse
Internet Speed
Sky Crappy upto 20meg I get a whapping 5.8mbs.
If an alternative remote application is an option Team viewer is free, easy to use, and bullet proof. I use it daily and it is an essential tool for me.
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up

My Computer

Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
in elevated command prompt
netsh advfirewall firewall set rule group="remote desktop" new enable=Yes

Do this on PC1 to which you can't connect and try again. Also try to use correct username instead of PC1\username
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
@mrdemon : thanks for the suggestion, I will look at it. but I would really like to know how to solve this problem
 

My Computer

Computer Manufacturer/Model Number
MSI
OS
Windows 7 Ultimate x32
CPU
Intel Core 2 Quad Q9400 @ 2.66GHz
Motherboard
MSI
Memory
2048MB
Graphics Card(s)
NVIDIA GeForce GTX 275
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
2x HDD Drives (ATA Devices) 140GB and 368GB
Cooling
Fans
Yes Teamviewer is a great program, but I would like to get under the hood of Windows on this one. It would be good to know
 

My Computer

Computer Manufacturer/Model Number
MSI
OS
Windows 7 Ultimate x32
CPU
Intel Core 2 Quad Q9400 @ 2.66GHz
Motherboard
MSI
Memory
2048MB
Graphics Card(s)
NVIDIA GeForce GTX 275
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
2x HDD Drives (ATA Devices) 140GB and 368GB
Cooling
Fans
@ Kaktussoft: First line works. The second two commands said: "No Rules match the specified criteria". But I tried the connection again, still doesn't work. Even turned off Windows Firewall. Nothing
 

My Computer

Computer Manufacturer/Model Number
MSI
OS
Windows 7 Ultimate x32
CPU
Intel Core 2 Quad Q9400 @ 2.66GHz
Motherboard
MSI
Memory
2048MB
Graphics Card(s)
NVIDIA GeForce GTX 275
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
2x HDD Drives (ATA Devices) 140GB and 368GB
Cooling
Fans
netstat -an
in elevated command prompt
is port 3389 listening?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
  • Like
Reactions: 2xg

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Thanks Kaktussoft, your posts were helpful. Found the problem though. I changed my username a while back on PC1, but it was only the display name that changed, not the actual username. So my username was wrong. Thanks a lot for everyone's' help, it really helped me picking up my problem.(idiot operator :D)
 

My Computer

Computer Manufacturer/Model Number
MSI
OS
Windows 7 Ultimate x32
CPU
Intel Core 2 Quad Q9400 @ 2.66GHz
Motherboard
MSI
Memory
2048MB
Graphics Card(s)
NVIDIA GeForce GTX 275
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
2x HDD Drives (ATA Devices) 140GB and 368GB
Cooling
Fans
When configuring "remote desktop" you had to select users. How come you didn't notice the username problem? anyway the problem has been solved.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
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