Solved Remote desktop is not working

[vlatro]

Dear all,

My remote desktop isn't working.

I have 1 PC
and 1 laptop
Both windows 7 x64 ultimate
Both in the same Homegroup. Sharing of files is working perfectly.

The problem is that i can't connect (attachments)

I've tried everything that Microsoft support says:
Troubleshoot Remote Desktop problems

Nothing seems to work.
The problem exists in both ways: laptop can't connect to PC, PC can't connect to laptop.

Anyone?

 

[ibshaw]

I assume by saying your remote desktop is not working means you cannot remotely control another PC on your network as you used to be able to do, or has this never worked ? By having systems in a workgroup and sharing files with each other is not the same as being able to take control of another system's desktop - you have to set this up and is not the default condition of windows.

 

[vlatro]

It used to work perfect. After re-installing windows it doesn't anymore. My windows settings are fine. External connections are allowed on both devices.

 

[Dsprague]

Have you checked to ensure the remote desktop service is started on both PCs?

 

[doubled822]

Have you tried connecting via IP address instead of computer name? Are you sure that both computers are a member of the same workgroup (read: not homegroup)

 

[braddersz]

Make sure Remote Desktop is enabled on the destination PC.

click start - Right click "computer" - Properties - Advanced system settings - Then click on the Remote tab - Make sure the box is ticked.

 

[vlatro]

Make sure Remote Desktop is enabled on the destination PC.

click start - Right click "computer" - Properties - Advanced system settings - Then click on the Remote tab - Make sure the box is ticked.

View attachment 251996

Enabled on both devices, as already said before.

 

[vlatro]

Have you checked to ensure the remote desktop service is started on both PCs?

Yes, both started

 

[vlatro]

Have you tried connecting via IP address instead of computer name?

That does the trick in 1 direction.
Connecting from the PC to the LAPTOP via IP address.
IP works, computer name doesn't.

UPDATE: works in both directions now. I renewed the IP addresses.
So now I still have to find out why IP works and computer name doesn't...




Workgroup is the same

 

[braddersz]

Have you tried connecting via IP address instead of computer name?

That does the trick in 1 direction.
Connecting from the PC to the LAPTOP via IP address.
IP works, computer name doesn't.

UPDATE: works in both directions now. I renew the IP addresses.
SO now I still have to find out why IP works and computer name doesn't...




Workgroup is the same

DNS it propbebly can't resolve computer name.

 

[vlatro]

I am using opendns. Might that be the problem?

 

[TheCyberMan]

Ensure netbios over TCPIP is enabled on both machines and restart computers.

 

[vlatro]

Ensure netbios over TCPIP is enabled on both machines and restart computers.

I did that, with no result

 

[TheCyberMan]

Are both computers in the same subnet ie. 192.168.1.1 subnet?

 

[vlatro]

Are both computers in the same subnet ie. 192.168.1.1 subnet?

Both 255.255.240.0

 

[TheCyberMan]

Ensure both computers have the same workgroup name i.e workgroup.

Ensure your firewalls on both computers have Homegroup support enabled or similar.

Also that communications are allowed between computers in trusted zone check firewall documentation for how to's

 

[vlatro]

Ensure both computers have the same workgroup name i.e workgroup.

Ensure your firewalls on both computers have Homegroup support enabled or similar.

Also that communications are allowed between computers in trusted zone check firewall documentation for how to's

Already done that, no results

 

[doubled822]

Are both computers in the same subnet ie. 192.168.1.1 subnet?

Both 255.255.240.0

How many systems are you working with in your network? That is a lot of host address space.

As for your DNS, try doing an ipconfig /flushdns from the command prompt on both affected machines.

 

[Parman]

Off the hostname issue, The PC that you can not connect to at all have you verified that the firewall ports are open.

 

[vlatro]

How many systems are you working with in your network? That is a lot of host address space.
.

1 laptop, 1 pc

As for your DNS, try doing an ipconfig /flushdns from the command prompt on both affected machines.

I don't think that will help, as said i'm using opendns, so it won't change with a flush. will it?

Off the hostname issue, The PC that you can not connect to at all have you verified that the firewall ports are open.

Firewall is disabled