Remove Pinned OEM Icons from Taskbar for ALL USERS

HammernNail

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I am trying to find out how Lenovo has configured Win 7 such that each new user gets two icons- Lenovo Shop App and Lenovo Device Experience. I know a user can unpin them, but this is for a business and we cannot expect every user to be able to accomplish this task. We do not want to create a support snafu when users try to use these icons.

I know there is a local GPO that can eliminate pinned icons completely, but this is not what I want to achieve.

Any help would be greatly appreciated.
 

My Computer My Computer

OS
Windows 7 Professional 64 bit

My Computer My Computer

Computer Manufacturer/Model Number
Acer Aspire 7741Z
OS
Windows 7 Home Premium 64-bit, SP1
CPU
Intel Pentium P6200, Cores 2, 2.13 GHz
Memory
4 GB
Graphics Card(s)
Intel HD
Sound Card
unknown
Monitor(s) Displays
17.3 inches
Screen Resolution
1600 x 900
Hard Drives
640 GB, 5400 PRM
Yes, this method I am aware of. This is not what I want. I just want to delete the OEM icons. While still allowing all users to work with the standard default Win 7 icons and add their own icons. The local GPO described in the link you provided disables all pinned icons.
 

My Computer My Computer

OS
Windows 7 Professional 64 bit
Yes, this method I am aware of. This is not what I want. I just want to delete the OEM icons. While still allowing all users to work with the standard default Win 7 icons and add their own icons. The local GPO described in the link you provided disables all pinned icons.

Sorry. I have no answer for you.

t-4-2
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer Aspire 7741Z
OS
Windows 7 Home Premium 64-bit, SP1
CPU
Intel Pentium P6200, Cores 2, 2.13 GHz
Memory
4 GB
Graphics Card(s)
Intel HD
Sound Card
unknown
Monitor(s) Displays
17.3 inches
Screen Resolution
1600 x 900
Hard Drives
640 GB, 5400 PRM

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
Derekimo,

This is not an Enterprise size company so we do not have many machines with this problem. I have heard that a fresh reinstall will remove the icons, but I am looking for a way to manually remove them as you have replied.

Do you know how to remove them so new users logging on to the PC will NOT get these icons? This is what I am looking for.
 
Last edited:

My Computer My Computer

OS
Windows 7 Professional 64 bit

My Computer My Computer

Computer Manufacturer/Model Number
Dell XPS 15 L502x
OS
Windows 7 Home Premium 64bit (O.E.M)
CPU
Intel Core i7 2630QM @2.00GHz
Memory
6GB DDR3
Graphics Card(s)
Intel Intergrated Graphics 3000, nVidia GT525M (1GB)
Screen Resolution
1366x768
Hard Drives
750GB Seagate 7200rpm
Keyboard
Backlit Dell XPS 15 L502x Keyboard
Mouse
Microsoft Wireless Mobile Mouse 4000
Internet Speed
2.5 Mb/s down, 0.36 up
Just send out an email telling them to unpin the icons. Or better yet just leave them alone.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
Just send out an email telling them to unpin the icons. Or better yet just leave them alone.
You could even to a screen capture video to show them if they are not overly confident with computers.
 

My Computer My Computer

Computer Manufacturer/Model Number
Dell XPS 15 L502x
OS
Windows 7 Home Premium 64bit (O.E.M)
CPU
Intel Core i7 2630QM @2.00GHz
Memory
6GB DDR3
Graphics Card(s)
Intel Intergrated Graphics 3000, nVidia GT525M (1GB)
Screen Resolution
1366x768
Hard Drives
750GB Seagate 7200rpm
Keyboard
Backlit Dell XPS 15 L502x Keyboard
Mouse
Microsoft Wireless Mobile Mouse 4000
Internet Speed
2.5 Mb/s down, 0.36 up
Or, you could uninstall the programs if you don't want people using those programs and reinstall them from Lenovo's site when necessary.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion P7-1010
OS
Windows 7 Professional x64 Service Pack 1
CPU
AMD Athlon X4 645
Motherboard
Foxxcon N-Alvorix RS880
Memory
6GB DDR3 1066
Graphics Card(s)
Sapphire Radeon HD 5670 512MB GDDR5
Sound Card
Realtek Integrated Audio
Monitor(s) Displays
HP 2011x
Screen Resolution
1600x900
Hard Drives
1. Crucial M4 128GB SSD
2. 1TB Seagate Barracuda 7200.12 RPM
3. 1TB Western Digital Caviar Green 5400RPM
PSU
Seasonic S12 II Bronze 380 Watt
Case
HP OEM
Cooling
Coolermaster Heatsink, AVC Case Fan
Keyboard
HP OEM- Made by Chicony
Mouse
HP OEM- Made by Logitech
Internet Speed
20MBit Down/4 Up
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer 10
Here is the screen shot for those that need it.
 

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My Computer My Computer

OS
Windows 7 Professional 64 bit
Are either items listed in programs and features?

Where do you end up if you right click on the icons, then right click and choose properties, then open file location?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
The icons will disappear if the programs are uninstalled. Use Revo Uninstaller to remove all traces of the program. Reboot and the icons will be gone!

In terms of stopping an icon automatically pinning itself to all users with the program installed, I am not sure how to do this without a clean install. I'm sorry :(

Stephen
 

My Computer My Computer

Computer Manufacturer/Model Number
Dell XPS 15 L502x
OS
Windows 7 Home Premium 64bit (O.E.M)
CPU
Intel Core i7 2630QM @2.00GHz
Memory
6GB DDR3
Graphics Card(s)
Intel Intergrated Graphics 3000, nVidia GT525M (1GB)
Screen Resolution
1366x768
Hard Drives
750GB Seagate 7200rpm
Keyboard
Backlit Dell XPS 15 L502x Keyboard
Mouse
Microsoft Wireless Mobile Mouse 4000
Internet Speed
2.5 Mb/s down, 0.36 up
Stephen,

Getting rid of the icons for a specific user can be done by just right-click on an icon and select Unpin this program from taskbar. The icons are gone for this user. However, the next added user to this PC will get the icons.

I use Revo Uninstaller. It's a great program. However, these programs do not show up in Control Panel or Revo Uninstaller.

I may be on to something with one of the icons. The one I call the most offensive, the Lenovo App Shop. I followed the shortcut properties back to a folder called SWTOOLS. There I found a sub folder called Lenovo App Shop. I have deleted this folder. The other icon I was not so lucky because there were multiple selections.
 

My Computer My Computer

OS
Windows 7 Professional 64 bit
Were any of the selections "dsltttp32.exe" ?

Looking at Lenovo's website for device experience I found this,

Device Experience for Windows 7 (32-bit, 64-bit) - ThinkPad

Instead of just deleting it first you can try renaming it, and see if that is indeed what you are looking for.

Have you confirmed the other one is gone for all users yet?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
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