Repair Install

How to Do a Repair Install to Fix Windows 7​

   Information

This will show you how to do a repair install (aka: in-place upgrade install) to fix your currently installed Windows 7 and preserve your user accounts, data, programs, and system drivers.

   Note

Do a Repair installation if:

• A System Restore did not help fix your Windows 7.
• There is no other easier option left that can fix your Windows 7.
• You DO NOT want to do a Clean reinstall of Windows 7.
• You DO want to preserve your user accounts, data, programs, and system drivers.

   Tip

ITEMS THAT WILL BE RESET TO DEFAULT OR AFFECTED:

• Sounds
• Services
• Visual Effects Settings
• Device Drivers - Be sure to have these handy to reinstall. They do not always remain after the repair (upgrade) install.
• You may lose the ability to sign on to MSN Messenger, to solve this problem have a look at this thread Unable to sign in to WLM.
• You may lose your custom themes due to not having permisions set on the old themes. Go to the hidden themes folder at C:/Users/(User-Name)/AppData/Local/Microsoft/Windows/Themes, then Take Ownership of the themes folder and you will now have all your themes back.
• It has been reported that you may also lose your Media Center gadget after doing the repair install.
• Windows Updates will need to be checked and reinstalled again.

   Warning

• You can only do a repair install with the same edition Windows 7 installation disc for the same edition of Windows 7 that you have installed.
• You cannot use a OEM Windows 7 "Factory" Restore/Recovery type of installation disc that came with or created from a store bought computer to do a repair install with. These can only be used do a clean install instead.
• You can do a repair install on a factory OEM installation with the latest official Windows 7 with SP1 ISO file here: Microsoft: Windows 7 Direct Download Links, and use Windows 7 USB-DVD Download Tool to create a bootable DVD or USB flash drive with the ISO to do the repair install from within Windows 7.
• You can use a retail OEM Windows 7 installation disc to do a repair install with.
• You can use a retail (full or upgrade) Windows 7 installation disc to do a repair install with.
• You cannot do a repair install with a System Repair Disc. A System Repair Disc is not a installation disc, and will only boot to the System Recovery Options screen.
• If you have a 32-bit (x86) Windows 7 currently installed, then you must use a 32-bit Windows 7 installation disc to be able to do a repair install with.
• If you have a 64-bit (x64) Windows 7 currently installed, then you must use a 64-bit Windows 7 installation disc to be able to do a repair install with.
• You can use a retail Windows 7 SP1 installation disc (ex: Technet (available), MSDN (available), or retail (when available)) to do a repair install with on a currently installed Windows 7 SP1.
• You can use a Windows 7 SP1 installation disc (ex: Technet (available), MSDN (available), or retail (when available)) to do a repair install with on a currently installed slipstream Windows 7 SP1.
• You cannot use a slipstream Windows 7 installation disc to do a repair install with on a currently installed Windows 7 SP1.
• You cannot use a slipstream Windows 7 installation disc to do a repair install with on a currently installed slipstream Windows 7 SP1.
• You can only do a repair install from within Windows 7.
• You cannot do a repair install at boot or in Safe Mode.
• You must be logged into Windows 7 in a administrator account to be able to do a repair install.
• You must have at least 8.87 GB + what is currently being used of free space (more if you have a larger installation) on the hard drive/partition Windows 7 is installed on to do a repair install.
• If you changed the default location of a user account's profile folder, then you will need to change it back to the default C:\Users location first.
• If you moved the default location of a user folder, then you will need to change it back to the default C:\Users\(user-name) location first.

Here's How:
NOTE: Be sure to back up anything that you do not want to lose first to be extra safe.1. Start Windows 7, and log on to an administrator account.

2. Disable any 3rd party firewall, antivirus, or other security program to avoid it from possibly preventing the repair in-place upgrade installation of Windows 7.

3. Do either step 4, step 5, or step 6 below depending if your retail Windows 7 installation ISO/DVD/USB has SP1 or not, and if your currently installed Windows 7 has SP1 installed or not.

4. Repair Installed Windows 7 SP1 using Windows 7 with SP1 ISO

   Note

If you do not have a Windows 7 with SP1 ISO, then you can download an official ISO with your retail product key from Microsoft at the link below.

:ar: Microsoft Software Recovery

You can also download the latest official Windows 7 SP1 Media Refresh (SP1 U) ISO file at the link below, but this link is not always available for download.

:ar: Microsoft: Windows 7 Direct Download Links

A) If you have not already, you will need to install a program like 7-Zip that supports extracting a ISO to a folder.

B) Using the program (ex: 7-Zip) from step 1, extract the Windows 7 SP1 ISO file to a folder on a partition or HDD other than the current Windows 7 partition. (see screenshot below)
NOTE: For example with 7-Zip, right click on ISO, click on 7-Zip, Extract files, browse button, select where you want to extract to, and click on OK twice.
C) While in Windows 7 SP1, open the folder that you extracted the ISO into, and run the setup.exe file.

D) Go to step 7 below.
5. Repair Installed Windows 7 SP1 using Windows 7 with SP1 DVD/USB

   Note

If you do not have a Windows 7 with SP1 ISO, then you can download an official ISO with your retail product key from Microsoft at the link below.

:ar: http://www.microsoft.com/en-us/software-recovery

You can also download the latest official Windows 7 SP1 Media Refresh (SP1 U) ISO file at the link below, but this link is not always available for download.

:ar: Microsoft: Windows 7 Direct Download Links

Afterwards, you can use Windows 7 USB-DVD Download Tool to create a bootable DVD or USB flash drive with the ISO to do the repair install from within Windows 7 using this step.

A) While in Windows 7 SP1, insert your retail Windows 7 SP1 installation DVD into the DVD drive, or connect your Windows 7 with SP1 installation USB thumb drive, and click on the Run setup.exe option in AutoPlay. (see screenshot below)
NOTE: If the AutoPlay window does not open, then open the drive folder in Computer and run the setup.exe file.
B) Go to Go to step 7 below.
6. Repair Installed Windows 7 without SP1 using Windows 7 without SP1 DVD/USB

   Note

If you do not have a Windows 7 without SP1 installation DVD/USB, then you can download the latest official Windows 7 Professional or Home Premium without SP1 ISO file here: Microsoft: Windows 7 Direct Download Links, and use Windows 7 USB-DVD Download Tool to create a bootable DVD or USB flash drive with the ISO to do the repair install from within Windows 7 using this step.

It is preferred to have SP1 installed on your PC and to use step 4 or step 5 above to do a repair install with instead though.

A) While in Windows 7 SP1 installed, insert your retail Windows 7 installation DVD into the DVD drive, or connect your Windows 7 installation USB thumb drive, and click on the Run setup.exe option in AutoPlay. (see screenshot below)
NOTE: If the AutoPlay window does not open, then open the drive folder in Computer and run the setup.exe file.
B) Go to Go to step 7 below.
7. If prompted by UAC, then click on Yes.

8. Click on the Install Now button to start the installation. (see screenshot below)
9. If prompted, uncheck the I want to help make Windows installation better box (unless you would like to ), and click on the Go online to get the latest updates for installation option. (see screenshot below)
A) Windows 7 will now check online for and install any available installation updates. (see screenshots below)



10. Check the I accept the license terms box, and click on Next. (see screenshot below)
11. Click on the Upgrade option. (see screenshot below)
12. Windows will now check for any compatibility issues. If any are found like in the example below, click on the red X to cancel the repair install and close this "Install Windows" window, take care of any found issues (ex: uninstall any incompatible program), then restart the repair install process over again.
13. The installation of Windows 7 will now begin. (see screenshot below)
NOTE: During the installation process, your screen may flash and computer will restart a few times.
14. After the final restart, you will see this screen for a moment. (see screenshot below)
15. Type in your Windows 7 product key number. (see screenshot below step 16)

16. Uncheck the Automatically activate Windows when I'm online box unchecked, then click on the Next button. (see screenshot below)
NOTE: You can activate Windows 7 later after you make sure it is running properly. (see step 23 below)
If you chose to automatically activate Windows online when you set up your computer, automatic activation begins trying to activate your copy of Windows three days after you log on for the first time.
17. Click on Use recommended settings. (see screenshot below)

:note: You will always be able to change your Windows Update settings at anytime in Windows 7.


18. Select your time zone and set your time and date settings, then click on the Next button. (see screenshot below)
19. Click on the option for your computer's location to select the correct network location type settings to be applied for that location. (see screenshot below)
NOTE: It is best to select Public location for the best security.
20. Windows 7 will now prepare your desktop to startup. (see screenshots below)



21. If you used a DVD or USB to do the repair install with, then you can remove the DVD or USB when the repair install has successfully completed and you are logged in to Windows 7.

22. Check to see if you are missing any user files. If you are, then you can copy them from the C:\Windows.old or the hidden protected operating system C:\$INPLACE.~TR and C:\WINDOWS.~Q backup folders. (see screenshot below)
23. If everything checks out in step 21, then you can run Disk Cleanup (step 5 at this link). You will need to click on the Clean up system files button first, and then could check the Files discarded by Windows upgrade, Previous Windows installations, and Windows upgrade log files boxes. (see screenshot below)
NOTE: This will delete the C:\Windows.old, C:\$INPLACE.~TR and C:\WINDOWS.~Q folders from step 21 above.
24. Refresh your Windows Experience Index (WEI) score.

25. When finished, activate Windows 7, and make sure that your 3rd party security programs (if applicable) are enabled again.
That's it,
Shawn

Related Tutorials

---

• How to Do an Upgrade Installation with Windows 7
• How to Do a Clean Installation with Windows 7
• How to Do a Clean Install with a Upgrade Windows 7 Version
• How to Activate Windows 7 Online
• How to Run a Startup Repair in Windows 7
• How to Do a System Restore in Windows 7
• How to Repair Windows 7 System Files with System File Checker
• How to Extract Files from the Windows 7 Installation DVD
• How to Boot to the Advanced Boot Options in Windows 7
• How to Boot to the System Recovery Options in Windows 7
• How to Create a Windows 7 System Repair Disc
• How to Run Disk Check in Windows 7
• How to Create a Windows 7 Installation USB Key
• How to Install Windows 7 FAST without a DVD or USB Device
• How to Do a Custom Installation of Windows 7
• How to Create a System Recovery Shortcut in Windows 7
• How to Slipstream Windows 7 SP1 to Create a Installation DVD or ISO File
• Fix "The User Profile Service failed the logon. User profile cannot be loaded." Error in Windows 7

 

[Cliff789]

thx for the tut'.

I'm using it m now to try to fix an issue

 

[Brink]

You're most welcome Cliff. I hope it will be able to help.

 

[ben946210]

I am having trouble of not being able to upgrade my Windows, but the installer wanting to create a whole new install and put everything else in a windows.old folder. When I open the installer and it goes right to reinstalling when I click on the C drive. I appreciate the help.

 

[Brink]

Hello Ben,

Just to make sure, are you selecting to a "Upgrade" and not a "Custom" install at step 8. If do, what is the message it is giving you?

Since you are wanting to have a new install, you might consider doing a clean install with a upgrade copy of Windows 7. You will have to reinstall all programs and drivers afterwards, but you will have a new install.

 

[ben946210]

It doesn't ask me either, it goes right into installing.

 

[Brink]

What type of installation media are you using?

For example: retail, OEM, factory OEM, and full or upgrade.

 

[ben946210]

It is a retail disc. However, it is an upgrade that I am trying to install onto because I upgraded from Home Premium.

 

[Brink]

Did you want to do a clean install with a upgrade copy of Windows 7?

 

[ben946210]

No, I wanted to do a repair install so that I don't have to do any reinstalling of programs. I upgraded to Pro using the upgrade key and wanted to do the repair install using a Pro disc. Is there any reason I can't do that?

 

[Brink]

It doesn't appear that you will be able to. There must be some sort of conflict not allowing you to do the repair install for how it's outlined in the tutorial. I'm not sure what it could be since you normally should be able to do a repair install with a retail upgrade installation DVD.

Double check the items listed in the red warning box at the top of the tutorial just to see if any of them may apply to you, and be a reason why.

 

[ben946210]

Ok, I looked at the list and didn't see any conflicts. Hmm.. Just curious, why can't you use a different edition of Windows to do the installation since you are basically re-installing all the files.

 

[Brink]

You can't use a different edition than what's installed since a repair install is a in-place upgrade to the same edition installed.

 

[ben946210]

Hmm, that's unfortunate. I guess I might just have to re-install completely then. Thanks for the help Brink

 

[Brink]

You're welcome. I hope it goes smoothly if you decide to.

 

[djshonrock]

Nice article.. helped me for some of my issues..
Shon John Xander

 

[Cliff789]

It doesn't ask me either, it goes right into installing.

It will. It'll do some restarts and eventually leave you with what looks like a finished job. When you shut down thinking you are all done - - - you ain't. Then when you boot it up again it'll be demanding product keys your antivirus will prolly want to be renewed with the product key etc.

 

[Gator5000e]

Hello. I just found this thread and maybe someone here could help me out. All of a sudden I am getting a "Not a Genuine Windows" error. It is genuine as it's the original installation from Dell with all the updates. I called Dell who tried some stuff and couldn't remedy the problem (we did the uninstall and reinstall the KB971033 update). Dell then told me to call Microsoft which I did.

The tech at MS, after trying some things that did not work, told me I need to do a repair of Windows 7. He told me that I could not use the Dell reinstall disc but that I could use any Windows 7 retail disc. That agrees with what I have read here.

But he then said I could not use a Windows 7 upgrade disc, even thought it is a retail disc (I have one from another computer).

So now I am confused. Can I use the retail upgrade disc to repair the installation or do I need to hunt down a non-upgrade Windows 7 installation disc? And how much will this screw up what I have on the computer now?

Thanks for any thoughts.

 

[Brink]

Hello Gator, and welcome to Seven Forums.

I would recommend to create a New Thread in the Windows Updates & Activation forum area instead for this "Not a Genuine Windows" error. I do not think a repair install is going to help you for this.

 

[Gator5000e]

OK, I will try that. It's just that the MS tech told me they were going to do a repair if I could find a disc to use.

 

[Brink]

I'm not sure if they meant a repair install or not when they said "repair", but I would see what we could do about the genuine/activation issue first.