Repair Install

Brink · Jul 9, 2014

BAMAMOM said:
If I have Windows 7 Professional installed with SP1 but my disk doesn't specify anything about SP1 then which should I use?

Hello BAMAMOM,

You should be able to use the latest Windows 7 Professional x64 SP1 U (media refresh) X17-59186.iso English file download at the link below in the tutorial for the repair install.

Windows 7 Direct Download Links, Official Disk Images from Digital River

BAMAMOM · Jul 9, 2014

Okay . Thank you very much ! I hope this will repair the glitches and have my computer back to running as it should

BAMAMOM · Jul 9, 2014

Could you give me your thoughts as to what might be causing my computer to have these "freeze ups"? It just hangs up and nothing will work. I will get a message that the program is not responding and then eventually I will hear it kick in and start running and that releases the screen and mouse ,Etc... It started this a few weeks ago but has progressively gotten worse and more often . It is very frustrating and I thought if I ran this repair that it might resolve the problem. Do you think that it is likely?

Brink · Jul 9, 2014

I'm afraid that it could have been caused by a number of unknown reasons.

Bullitt08 · Jul 10, 2014

I started this post while trying to do a repair install so please bare with me

I think I figured out what up but not why

I need some help?

I did a repair install via USB on my laptop everything works great.

Since last night I've tried to do the same with the desktop without success.

Got up this AM, puters on monitor isn't and wouldn't respond to mouse.

I started it with the reset button and after going through a couple of mazes of it not wanting to start, staying on but monitor wouldn't respond to it just shutting off.....booted to safe mode finally got back to the desk top.

I killed the power save/monitor turn off etc. Tried to run the repair install everything went well until it rebooted. It came back to the install screen but had the look of being in safe mode. Went through everything and a window pops up that says the puter was started with a installation disc (IIRC) and to remove it and restart. When I do that it won't get to the desktop or finish what it was doing.

Originally I had a warning about 3 programs that may not work afterwards. The printer I uninstalled, one I couldn't locate by the name windows used and itunes wouldn't uninstall because of not having access to a shared dll in windows 32, I'm running 64, no such thing in a 64 registry. While scratching my head I stumbled upon the mystery program removed it and had Mr. Fixit remove itunes.

I also removed and or killed any non-relavent startup programs including spy ware virus etc programs.

Tried again same thing except I noticed the dialog box the you start with says something like continuing after the first couple of steps, maybe after upgrade and then it appears to get an update IIRC.

After the installation window > agree to license > upgrade > compatibility report that says: the puter started using the windows installation disc (USB stick). Remove it and restart so windows starts normally. Then insert disc and restart upgrade.

This happens after it reboots and the screen looks like it's in safe mode, doesn't say safe mode nor did it indicate during start up that it was going into safe mode.

When I remove the stick and reboot that's when it won't get to the desk top and I have to repair and eventually restore.

I also just looked at the repair option instead of install. When I go into it the options to repair the dialog box says "system recovery options" they are the windows set up partition on drive E and windows 7 on drive D. No C.

I start the repair install while in windows on "C". One of the other HD's has XP the other doesn't have an operating system.

C was XP upgrade to 7-64 and through updates is now SP1. Again, this is where I started the repair install.

I just pulled the stick and a pop up says if you stop the installation you may not boot to windows( it does this everytime) this time I put the stick back in and the repair wanted some drivers. I chose browse and "C" looks normal but when I expand "D" the first folder is $UPGRADE.~OS. "E" looks normal.

Why the hell is it jumping to D, no wonder it's not compatible, the damn drive has XP on it. What a PITA.

What to do now?

Brink · Jul 10, 2014

Did you already try doing a startup repair?

http://www.sevenforums.com/tutorials/681-startup-repair.html

If able, post a screenshot showing all of your Disk Management in Windows 7 to see if that may help to ID the issue.

http://www.sevenforums.com/tutorials/274797-disk-management-post-screen-capture-image.html

Bullitt08 · Jul 10, 2014

There's more.

When I do remove the stick and reboot it does try to finish(still looks like it's in safe mode). Goes to "expanding windows files" which seems to take forever to get through....waiting......then it stops screen goes black shuts off but puter stays on. Hit reset, boots to a screen that says upgrade not successful. Previous version being restored.

Reboots, choose windows 7(normal screen) and this x goes to desktop instead having to repair/restore. Desktop has a dialog box that says basicly this version couldn't be installed and to go online and check compatibility.

Now IIRC SATA drives aren't supposed to have the same issue as serial as in you can have multiple HD's and windows won't get confused. I learned the hard way with serial and wiped out a HD by leaving it connected while trying to repair another on the cable.

Bullitt08 · Jul 10, 2014

Brink said:
Did you already try doing a startup repair?

http://www.sevenforums.com/tutorials/681-startup-repair.html

If able, post a screenshot showing all of your Disk Management in Windows 7 to see if that may help to ID the issue.

http://www.sevenforums.com/tutorials/274797-disk-management-post-screen-capture-image.html

No, I didn't have a repair disc the other times. I got back home via system restore.

I did make a start up repair disc before this last attempt just in case but this time it went right back to the desktop. Go figure.

I'm probably going to disable the other 2 HD's in the bios or just disconnect them and try again.

Bullitt08 · Jul 10, 2014

Ok, I removed the second hard drive and rebooted to the 7 drive and there's no operating system on that drive. Tried the start up repair disc no go, tried the USB stick thinking maybe it needs to finish what it started, no go.

Can't boot to XP drive by itself but if I have both drives connected I can boot to either XP or 7.

So it seems to me that when I tried the repair install windows decided to move 7 to the XP drive or at least the important stuff and now both drives need to be connected to be able to boot.

Thoughts? For tomorrow that is, had enough for today.

By the way thanks for the reply

Brink · Jul 10, 2014

If you like, post a screenshot showing all of your Disk Management in Windows 7 to see if that may help to ID the issue.

Disk Management - Post a Screen Capture Image

In addition, open an elevated command prompt, type bcdedit, press Enter, and copy the output here. This will show what your current boot configuration is.

Bullitt08 · Jul 11, 2014

Here ya go.

Brink · Jul 11, 2014

Ok. Let's see if this may do the trick.

Mark the D: partition as inactive. - http://www.sevenforums.com/tutorials/197157-partition-mark-inactive.html

Mark the C: partition as active. - http://www.sevenforums.com/tutorials/71432-partition-mark-active.html

Bullitt08 · Jul 11, 2014

Done. Fingers crossed.

Bullitt08 · Jul 11, 2014

After rebooting: BOOTMGR is missing

Bullitt08 · Jul 11, 2014

I tried to use the start up repair disc but as before it appears to go to XP. When it's loading there's a bar towards the bottom of the screen that has green lights going left to rt. After it's loaded I have the option to pick an OP system to repair but there aren't any.

I unplugged the XP HD and get the same result.

Unplugged 7 tried to boot to XP: disk boot failure, insert system disk and press enter

Now what?

Brink · Jul 11, 2014

Marking D as active again at boot should let you be back to where you were.

Afterwards try startup repair again using this below.

http://www.sevenforums.com/tutorials/105541-startup-repair-run-3-separate-times.html

Bullitt08 · Jul 11, 2014

I ran the start up CD again and this X 7 showed up

hit next let it run rebooted, hit enter to boot from CD again, 7 was there again hit next it ran repair again and came back with something about if I installed a camera or removable drive.....hit restart waited to let it boot to 7, it appeared to, went thru the repair deal again, rebooted, looked to be starting 7 got a BSOD, I don't know what it said flashed to quick. Rebooted on it's own and because of BSOD went into repair becuase of no start and has been doing that for the last 10min or so. This being done with just the 7 drive connected.

I had no way that I know of to change the active status. I couldn't get it to boot to either drive seperate or together.

Bullitt08 · Jul 11, 2014

Start up repair says it can't repair automatically.

Send more info about this problem

Don't send

When I run the repair disc should I have it boot to the disc every time?

At what point do I let it try and boot to 7?

Brink · Jul 11, 2014

Yeah, try running startup repair about 3 times in a row to see if it may be able to repair the boot manager. Afterwards, see if it may boot to the "Windows Boot Manager" screen to select an OS, or at least to Windows 7.

Bullitt08 · Jul 11, 2014

I went in and made sure this drive was active.

Ran the repair 3 x after robooting each x and without rebooting.

Each x it comes back with if I've added a device such as a camera, music player remove & restart....

The details say # of repair attempts 11

only thing with something other than 0 is number of root causes = 1 under session details

test performed all are 0x0

incl boot staus

root cause found:
boot status indicates the the OS booted successfully.

Repair Install

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