Repair Install

How to Do a Repair Install to Fix Windows 7


   Information
This will show you how to do a repair install (aka: in-place upgrade install) to fix your currently installed Windows 7 and preserve your user accounts, data, programs, and system drivers.
   Note
Do a Repair installation if:
  • A System Restore did not help fix your Windows 7.
  • There is no other easier option left that can fix your Windows 7.
  • You DO NOT want to do a Clean reinstall of Windows 7.
  • You DO want to preserve your user accounts, data, programs, and system drivers.
   Tip
ITEMS THAT WILL BE RESET TO DEFAULT OR AFFECTED:
  • Sounds
  • Services
  • Visual Effects Settings
  • Device Drivers - Be sure to have these handy to reinstall. They do not always remain after the repair (upgrade) install.
  • You may lose the ability to sign on to MSN Messenger, to solve this problem have a look at this thread Unable to sign in to WLM.
  • You may lose your custom themes due to not having permisions set on the old themes. Go to the hidden themes folder at C:/Users/(User-Name)/AppData/Local/Microsoft/Windows/Themes, then Take Ownership of the themes folder and you will now have all your themes back.
  • It has been reported that you may also lose your Media Center gadget after doing the repair install.
  • Windows Updates will need to be checked and reinstalled again.
   Warning

  • You can only do a repair install with the same edition Windows 7 installation disc for the same edition of Windows 7 that you have installed.
  • You cannot use a OEM Windows 7 "Factory" Restore/Recovery type of installation disc that came with or created from a store bought computer to do a repair install with. These can only be used do a clean install instead.
  • You can do a repair install on a factory OEM installation with the latest official Windows 7 with SP1 ISO file here: Microsoft: Windows 7 Direct Download Links, and use Windows 7 USB-DVD Download Tool to create a bootable DVD or USB flash drive with the ISO to do the repair install from within Windows 7.
  • You can use a retail OEM Windows 7 installation disc to do a repair install with.
  • You can use a retail (full or upgrade) Windows 7 installation disc to do a repair install with.
  • You cannot do a repair install with a System Repair Disc. A System Repair Disc is not a installation disc, and will only boot to the System Recovery Options screen.
  • If you have a 32-bit (x86) Windows 7 currently installed, then you must use a 32-bit Windows 7 installation disc to be able to do a repair install with.
  • If you have a 64-bit (x64) Windows 7 currently installed, then you must use a 64-bit Windows 7 installation disc to be able to do a repair install with.
  • You can use a retail Windows 7 SP1 installation disc (ex: Technet (available), MSDN (available), or retail (when available)) to do a repair install with on a currently installed Windows 7 SP1.
  • You can use a Windows 7 SP1 installation disc (ex: Technet (available), MSDN (available), or retail (when available)) to do a repair install with on a currently installed slipstream Windows 7 SP1.
  • You cannot use a slipstream Windows 7 installation disc to do a repair install with on a currently installed Windows 7 SP1.
  • You cannot use a slipstream Windows 7 installation disc to do a repair install with on a currently installed slipstream Windows 7 SP1.
  • You can only do a repair install from within Windows 7.
  • You cannot do a repair install at boot or in Safe Mode.
  • You must be logged into Windows 7 in a administrator account to be able to do a repair install.
  • You must have at least 8.87 GB + what is currently being used of free space (more if you have a larger installation) on the hard drive/partition Windows 7 is installed on to do a repair install.
  • If you changed the default location of a user account's profile folder, then you will need to change it back to the default C:\Users location first.
  • If you moved the default location of a user folder, then you will need to change it back to the default C:\Users\(user-name) location first.





Here's How:
NOTE: Be sure to back up anything that you do not want to lose first to be extra safe.1. Start Windows 7, and log on to an administrator account.

2. Disable any 3rd party firewall, antivirus, or other security program to avoid it from possibly preventing the repair in-place upgrade installation of Windows 7.

3. Do either step 4, step 5, or step 6 below depending if your retail Windows 7 installation ISO/DVD/USB has SP1 or not, and if your currently installed Windows 7 has SP1 installed or not.

4. Repair Installed Windows 7 SP1 using Windows 7 with SP1 ISO

   Note
If you do not have a Windows 7 with SP1 ISO, then you can download an official ISO with your retail product key from Microsoft at the link below.

:ar: Microsoft Software Recovery

You can also download the latest official Windows 7 SP1 Media Refresh (SP1 U) ISO file at the link below, but this link is not always available for download.

:ar: Microsoft: Windows 7 Direct Download Links

A) If you have not already, you will need to install a program like 7-Zip that supports extracting a ISO to a folder.

B) Using the program (ex: 7-Zip) from step 1, extract the Windows 7 SP1 ISO file to a folder on a partition or HDD other than the current Windows 7 partition. (see screenshot below)
NOTE: For example with 7-Zip, right click on ISO, click on 7-Zip, Extract files, browse button, select where you want to extract to, and click on OK twice.7-Zip.jpg
C) While in Windows 7 SP1, open the folder that you extracted the ISO into, and run the setup.exe file.

D) Go to step 7 below.
5. Repair Installed Windows 7 SP1 using Windows 7 with SP1 DVD/USB

   Note
If you do not have a Windows 7 with SP1 ISO, then you can download an official ISO with your retail product key from Microsoft at the link below.

:ar: http://www.microsoft.com/en-us/software-recovery

You can also download the latest official Windows 7 SP1 Media Refresh (SP1 U) ISO file at the link below, but this link is not always available for download.

:ar: Microsoft: Windows 7 Direct Download Links

Afterwards, you can use Windows 7 USB-DVD Download Tool to create a bootable DVD or USB flash drive with the ISO to do the repair install from within Windows 7 using this step.

A) While in Windows 7 SP1, insert your retail Windows 7 SP1 installation DVD into the DVD drive, or connect your Windows 7 with SP1 installation USB thumb drive, and click on the Run setup.exe option in AutoPlay. (see screenshot below)
NOTE: If the AutoPlay window does not open, then open the drive folder in Computer and run the setup.exe file.AutoPlay.jpg
B) Go to Go to step 7 below.
6. Repair Installed Windows 7 without SP1 using Windows 7 without SP1 DVD/USB

   Note
If you do not have a Windows 7 without SP1 installation DVD/USB, then you can download the latest official Windows 7 Professional or Home Premium without SP1 ISO file here: Microsoft: Windows 7 Direct Download Links, and use Windows 7 USB-DVD Download Tool to create a bootable DVD or USB flash drive with the ISO to do the repair install from within Windows 7 using this step.

It is preferred to have SP1 installed on your PC and to use step 4 or step 5 above to do a repair install with instead though.

A) While in Windows 7 SP1 installed, insert your retail Windows 7 installation DVD into the DVD drive, or connect your Windows 7 installation USB thumb drive, and click on the Run setup.exe option in AutoPlay. (see screenshot below)
NOTE: If the AutoPlay window does not open, then open the drive folder in Computer and run the setup.exe file.AutoPlay.jpg
B) Go to Go to step 7 below.
7. If prompted by UAC, then click on Yes.

8. Click on the Install Now button to start the installation. (see screenshot below)Step1.jpg
9. If prompted, uncheck the I want to help make Windows installation better box (unless you would like to :) ), and click on the Go online to get the latest updates for installation option. (see screenshot below)Step2.jpg
A) Windows 7 will now check online for and install any available installation updates. (see screenshots below)Step2A.jpg

Step2B.jpg

10. Check the I accept the license terms box, and click on Next. (see screenshot below)Step3.jpg
11. Click on the Upgrade option. (see screenshot below)Step4.jpg
12. Windows will now check for any compatibility issues. If any are found like in the example below, click on the red X to cancel the repair install and close this "Install Windows" window, take care of any found issues (ex: uninstall any incompatible program), then restart the repair install process over again.Compatibility-Report.jpg
13. The installation of Windows 7 will now begin. (see screenshot below)
NOTE: During the installation process, your screen may flash and computer will restart a few times.Step5.jpg
14. After the final restart, you will see this screen for a moment. (see screenshot below)Step6.jpg
15. Type in your Windows 7 product key number. (see screenshot below step 16)

16. Uncheck the Automatically activate Windows when I'm online box unchecked, then click on the Next button. (see screenshot below)
NOTE: You can activate Windows 7 later after you make sure it is running properly. (see step 23 below)
If you chose to automatically activate Windows online when you set up your computer, automatic activation begins trying to activate your copy of Windows three days after you log on for the first time.Step7.jpg
17. Click on Use recommended settings. (see screenshot below)

:note: You will always be able to change your Windows Update settings at anytime in Windows 7.

Step8.jpg
18. Select your time zone and set your time and date settings, then click on the Next button. (see screenshot below)Step9.jpg
19. Click on the option for your computer's location to select the correct network location type settings to be applied for that location. (see screenshot below)
NOTE: It is best to select Public location for the best security.Step10.jpg
20. Windows 7 will now prepare your desktop to startup. (see screenshots below)Step11A.jpg

Desktop.jpg

21. If you used a DVD or USB to do the repair install with, then you can remove the DVD or USB when the repair install has successfully completed and you are logged in to Windows 7.

22. Check to see if you are missing any user files. If you are, then you can copy them from the C:\Windows.old or the hidden protected operating system C:\$INPLACE.~TR and C:\WINDOWS.~Q backup folders. (see screenshot below)Old_Install.jpg
23. If everything checks out in step 21, then you can run Disk Cleanup (step 5 at this link). You will need to click on the Clean up system files button first, and then could check the Files discarded by Windows upgrade, Previous Windows installations, and Windows upgrade log files boxes. (see screenshot below)
NOTE: This will delete the C:\Windows.old, C:\$INPLACE.~TR and C:\WINDOWS.~Q folders from step 21 above.Disk_Cleanup.jpg
24. Refresh your Windows Experience Index (WEI) score.

25. When finished, activate Windows 7, and make sure that your 3rd party security programs (if applicable) are enabled again.
That's it,
Shawn





 
Last edited:
Thank you.
Does the custom install stil have to be done within Windows ?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Toshiba Regza D71/T3EB
OS
Windows 7 Home Premium 62bit
Antivirus
Norton
Browser
Mozilla

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Will the Repair Install fix this?

I have an issue with my graphics drivers and was wondering if a repair install might fix it (if that's a likely outcome).

When I boot up, I see the windows logos (with the black background) and right before it moves to the next screen (the blue one) the monitor goes blank and I get a "lost signal" message. HOWEVER, windows still boots because I can hear the welcome music. I can even login to my account, I just can't see what I'm doing.

WHAT I'VE TRIED
-I did two System Restores. One gave me a BSOD, the other couldn't complete but that restore point dissapeared.
-I've deleted the drivers in safe mode, I can then boot into regular mode but as soon as the drivers are reinstalled and I reboot, I get the same problem.
-I've tried my wife's graphics card in my computer. It's the same manufacturer but a different model. I installed the drivers for her card. When I reboot I get the same behavior as I did with mine.
-I've tried countless variations of deleting drivers and reinstalling, including different versions of the drivers.

So now I'm looking at the repair install. What are my chances of success?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 64 bit
Hello sjpeer, and welcome to Seven Forums.

Since a repair install must be done from within Windows, you'll need to boot into Safe Mode to uninstall the driver again to be able to see to do the repair install.

I'm nor sure if it will help or not, but it won't hurt anything to try.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Thanks brink. I did the reinstall and it worked. If anyone has faced a similar issue, you can read about what I tried here:
Windows 7 - I can hear it boot but monitors go blank with "no signal" - Go - Windows 7

I took some steps to rule out bad drivers and a bad graphics card. At the end of the update it said the .NET framework needed to be repaired and automatically did so. Could that have been the source of my problems?

In any case, I back up and running and happy.

Thanks.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 64 bit
That's great news sjpeer. Yeah, I'd say some issue with .NET Framework was most likely the source.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
I read first post and follow istructions but i don't find in links any iso for Windows 7 32bit Ultimate (italian), only professional and home..

Thank
Hispa
 

My Computer

OS
windows 7
Hello Hispa,

If you like, you could try English, and select your language during the repair install, or change the display language to yours afterwards.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
What about my case?

Hi Brink,

Have read your thread from start to end and have found it very promissing in my case.

I have Windows 7 64 Professional in english and foor somme time I've started to have this problem where while playing a game (started with Dead Space 3), the computer suddenly and without warning just crashes to a black screen and after a few seconds it restarts from zero (that means it goes through all the steps till I get the windows screen and need to enter my password. After several failures in the exact same manner I started to search for anything that avoids me from having to make a clean installation, since apart from own personal files, I have so many programs that I would have to reinstall and re-register that I find it a non viable option. Office 2007, Photoshop CS6, more than 20 related programs to aid in photo developing (fiters ASO), that I would have to spend more than a month reinstalling everything to the original state (and even then I'm sure I would forget many, that I would only realize they are missing when I needed them). My laptop is a two year old ASUS G75VW and after purchasing it I installed a 750GB Samsung EVO 840 SSD, leaving the other drive, a 750GB HDD untouched. It has 16 GB RAM and starts up like a rocket (10 secs max.) After I installed the SSD. One great thing tough; I have made complete back-ups on external USB 3.0 drives since the start, so at any time I can restore the windows installation to when ever I want.

I did an sfc /scannow and the result is that windows cannot repair several corrupted files etc... ect.

I then downloaded the windows iso file for W7-64 professional, prepared a 64GB USB 3.0 flash drive and tried to remove the corrupted files, but can't make it work; some one could say, " why not use one of the backups and get done with it?" well, the simple answer is that I would most probably install the corrupted files once more, solving nothing and ending with an older version of my actual installaton. If only windows after doing the sfc /scannow would report the exact name and location of the corrupt files on the *.text file it creates, I might recover my laptop to its full operating condition for once and for all....

One final comment; the situation is getting worse, since previously it was clearly a memory and CPU failure and I say that because I was gaming at full resolution on a Dell 27" screen and in the most demanding game situations both in sound and action, but now I can be writing a word doc, with nothing else running in the backgroud and it crashes the same way. I have tried using the laptop alone, with no external keyboard or mouse and the same thibg happens; one thing is clear; I have some corrupt files every time I run the "sfc" , it finds corrupt files that can't sort ut and need to replace them one way or the other; the laptop is running at normal temperatures (have run the most demanding test programs for memory, CPU and GPU, have even cleaned the already clean fans and all is top knotch)........

So what to do in my case?

Thanks a lot for reading this brick.....

Spanish Flyer
 

My Computer

OS
Windows 7 Home Premium 64 bits
Hello Spanish Flyer, and welcome to Seven Forums.

It certainly wouldn't hurt anything to try a repair install to see if it may help. I would recommend to back up anything that you do not want to lose just to be safe though.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Such as?

Hi Brik, and thanks a lot for your promt answer.

My question is, what do I have to save prior to the repair/install since I made a back-up of the whole system a couple of days ago and most important, how to proceed...

You can copy/paste the instructions (if you don't mind) and most of all, what would you do in my case.

I have Acronis True image from my computer with the latest back-up from 1.10.2014

FYI, it is great to have people like you in the net; just wish there were many more like you.

BR,
spanishflyer
 

My Computer

OS
Windows 7 Home Premium 64 bits
A whole system backup would be fine. You might create another one if you have anything else important that needed backing up since the last time though.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Bu then as I understand you, the best thing it to follow the instructions you gave i page one of this thread?

It is incredible that windows does not have a program that checks all program files and tells you which are not working and gives you an option to restore them.

Wonder how much data went to dust due to this situation.

Best regards,
Spanishflyer
 

My Computer

OS
Windows 7 Home Premium 64 bits
That's correct. Use the tutorial on page one for a repair install. :)

That would be a nice option.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Hi Brink, I tried your fix and came across a small problem.

This is a new HDD, after the old one broke and Windows 7 did not install correctly on the first try (small problems with Windows Update and other Windows services). So I went through with the clean install process.
I was thrown an error:
http://ww2.justanswer.com/uploads/space143/2011-10-14_184619_image8.jpg (not my picture)

So I did what some people suggested and hit shift + f10 to change the directory to C:\Windows\System32\oobe and I then ran the command Msoobe. Everything seemed fine. Until when I got to the finalizing setup screen, where the screen when black(ish) and I could see remnants of the previous screen looking from the top of my monitor. The screen was showing what was present in the above picture, except with something like a black overlay, making it hard to see. I could still interact with the same command prompt and move the windows around, so I just pressed "OK" on the error message screen. The computer then restarted and I was told the upgrade was not successful. Any help.

Thanks :)
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium 64bit
CPU
i7 860 @ 2.80GHz
Memory
8GB (2*4)
Graphics Card(s)
nVIDIA GT 230
Monitor(s) Displays
HP w2338h
Screen Resolution
1920*1080
Hard Drives
1TB Western Digital HDD
Antivirus
Malware Bytes
Browser
GC 37.0.2062.124
Hello Abe, and welcome to Seven Forums.

If you haven not already, see if the Microsoft KB article below may be able to help with error your are getting when clean installing. :)

http://support.microsoft.com/kb/2466753
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Type in your Windows 7 product key number....

Hi again Brink,

I've started the Windows "repair" and reading down the thread you wrote, I see that I need to type in the product key number, but have no idea of where to find that number.

FYI, I purchased the ASUS G75VW from a dealer HIDEvolution in the US (I'm in Spain) and have the whole set of CD's to restore the computer to the original configuration (6 CD's), plus one with the OS (W7 Professional 64 bit) but belonging to a Dell computer :shock: It is original, but came from a Dell installation kit; don't ask me why.

My windows installation is activated and has a Product ID; is that the one?

BR,

Spanish Flyer
 

My Computer

OS
Windows 7 Home Premium 64 bits

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Product Key

You are absolutely right Brink, but (there is always a "but")...:huh:

The ASUS G75VW came from Taiwan with Windows 7 Home Premium, and since I wanted the Professional version, HIDEvolution must have installed the Dell Professional version and handed over the installation disc; I did pay extra for that, but what can I do now, because if I put the Product Key of the original Home Premium, I'm sure it will not accept it. Take a look at a screen shot from my screen...

Hope there is something I can do...
 

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  • my actual windows system 05.10.2014 product ID erased.jpg
    my actual windows system 05.10.2014 product ID erased.jpg
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My Computer

OS
Windows 7 Home Premium 64 bits
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