Repair Install

How to Do a Repair Install to Fix Windows 7​

   Information

This will show you how to do a repair install (aka: in-place upgrade install) to fix your currently installed Windows 7 and preserve your user accounts, data, programs, and system drivers.

   Note

Do a Repair installation if:

• A System Restore did not help fix your Windows 7.
• There is no other easier option left that can fix your Windows 7.
• You DO NOT want to do a Clean reinstall of Windows 7.
• You DO want to preserve your user accounts, data, programs, and system drivers.

   Tip

ITEMS THAT WILL BE RESET TO DEFAULT OR AFFECTED:

• Sounds
• Services
• Visual Effects Settings
• Device Drivers - Be sure to have these handy to reinstall. They do not always remain after the repair (upgrade) install.
• You may lose the ability to sign on to MSN Messenger, to solve this problem have a look at this thread Unable to sign in to WLM.
• You may lose your custom themes due to not having permisions set on the old themes. Go to the hidden themes folder at C:/Users/(User-Name)/AppData/Local/Microsoft/Windows/Themes, then Take Ownership of the themes folder and you will now have all your themes back.
• It has been reported that you may also lose your Media Center gadget after doing the repair install.
• Windows Updates will need to be checked and reinstalled again.

   Warning

• You can only do a repair install with the same edition Windows 7 installation disc for the same edition of Windows 7 that you have installed.
• You cannot use a OEM Windows 7 "Factory" Restore/Recovery type of installation disc that came with or created from a store bought computer to do a repair install with. These can only be used do a clean install instead.
• You can do a repair install on a factory OEM installation with the latest official Windows 7 with SP1 ISO file here: Microsoft: Windows 7 Direct Download Links, and use Windows 7 USB-DVD Download Tool to create a bootable DVD or USB flash drive with the ISO to do the repair install from within Windows 7.
• You can use a retail OEM Windows 7 installation disc to do a repair install with.
• You can use a retail (full or upgrade) Windows 7 installation disc to do a repair install with.
• You cannot do a repair install with a System Repair Disc. A System Repair Disc is not a installation disc, and will only boot to the System Recovery Options screen.
• If you have a 32-bit (x86) Windows 7 currently installed, then you must use a 32-bit Windows 7 installation disc to be able to do a repair install with.
• If you have a 64-bit (x64) Windows 7 currently installed, then you must use a 64-bit Windows 7 installation disc to be able to do a repair install with.
• You can use a retail Windows 7 SP1 installation disc (ex: Technet (available), MSDN (available), or retail (when available)) to do a repair install with on a currently installed Windows 7 SP1.
• You can use a Windows 7 SP1 installation disc (ex: Technet (available), MSDN (available), or retail (when available)) to do a repair install with on a currently installed slipstream Windows 7 SP1.
• You cannot use a slipstream Windows 7 installation disc to do a repair install with on a currently installed Windows 7 SP1.
• You cannot use a slipstream Windows 7 installation disc to do a repair install with on a currently installed slipstream Windows 7 SP1.
• You can only do a repair install from within Windows 7.
• You cannot do a repair install at boot or in Safe Mode.
• You must be logged into Windows 7 in a administrator account to be able to do a repair install.
• You must have at least 8.87 GB + what is currently being used of free space (more if you have a larger installation) on the hard drive/partition Windows 7 is installed on to do a repair install.
• If you changed the default location of a user account's profile folder, then you will need to change it back to the default C:\Users location first.
• If you moved the default location of a user folder, then you will need to change it back to the default C:\Users\(user-name) location first.

Here's How:
NOTE: Be sure to back up anything that you do not want to lose first to be extra safe.1. Start Windows 7, and log on to an administrator account.

2. Disable any 3rd party firewall, antivirus, or other security program to avoid it from possibly preventing the repair in-place upgrade installation of Windows 7.

3. Do either step 4, step 5, or step 6 below depending if your retail Windows 7 installation ISO/DVD/USB has SP1 or not, and if your currently installed Windows 7 has SP1 installed or not.

4. Repair Installed Windows 7 SP1 using Windows 7 with SP1 ISO

   Note

If you do not have a Windows 7 with SP1 ISO, then you can download an official ISO with your retail product key from Microsoft at the link below.

:ar: Microsoft Software Recovery

You can also download the latest official Windows 7 SP1 Media Refresh (SP1 U) ISO file at the link below, but this link is not always available for download.

:ar: Microsoft: Windows 7 Direct Download Links

A) If you have not already, you will need to install a program like 7-Zip that supports extracting a ISO to a folder.

B) Using the program (ex: 7-Zip) from step 1, extract the Windows 7 SP1 ISO file to a folder on a partition or HDD other than the current Windows 7 partition. (see screenshot below)
NOTE: For example with 7-Zip, right click on ISO, click on 7-Zip, Extract files, browse button, select where you want to extract to, and click on OK twice.
C) While in Windows 7 SP1, open the folder that you extracted the ISO into, and run the setup.exe file.

D) Go to step 7 below.
5. Repair Installed Windows 7 SP1 using Windows 7 with SP1 DVD/USB

   Note

If you do not have a Windows 7 with SP1 ISO, then you can download an official ISO with your retail product key from Microsoft at the link below.

:ar: http://www.microsoft.com/en-us/software-recovery

You can also download the latest official Windows 7 SP1 Media Refresh (SP1 U) ISO file at the link below, but this link is not always available for download.

:ar: Microsoft: Windows 7 Direct Download Links

Afterwards, you can use Windows 7 USB-DVD Download Tool to create a bootable DVD or USB flash drive with the ISO to do the repair install from within Windows 7 using this step.

A) While in Windows 7 SP1, insert your retail Windows 7 SP1 installation DVD into the DVD drive, or connect your Windows 7 with SP1 installation USB thumb drive, and click on the Run setup.exe option in AutoPlay. (see screenshot below)
NOTE: If the AutoPlay window does not open, then open the drive folder in Computer and run the setup.exe file.
B) Go to Go to step 7 below.
6. Repair Installed Windows 7 without SP1 using Windows 7 without SP1 DVD/USB

   Note

If you do not have a Windows 7 without SP1 installation DVD/USB, then you can download the latest official Windows 7 Professional or Home Premium without SP1 ISO file here: Microsoft: Windows 7 Direct Download Links, and use Windows 7 USB-DVD Download Tool to create a bootable DVD or USB flash drive with the ISO to do the repair install from within Windows 7 using this step.

It is preferred to have SP1 installed on your PC and to use step 4 or step 5 above to do a repair install with instead though.

A) While in Windows 7 SP1 installed, insert your retail Windows 7 installation DVD into the DVD drive, or connect your Windows 7 installation USB thumb drive, and click on the Run setup.exe option in AutoPlay. (see screenshot below)
NOTE: If the AutoPlay window does not open, then open the drive folder in Computer and run the setup.exe file.
B) Go to Go to step 7 below.
7. If prompted by UAC, then click on Yes.

8. Click on the Install Now button to start the installation. (see screenshot below)
9. If prompted, uncheck the I want to help make Windows installation better box (unless you would like to ), and click on the Go online to get the latest updates for installation option. (see screenshot below)
A) Windows 7 will now check online for and install any available installation updates. (see screenshots below)



10. Check the I accept the license terms box, and click on Next. (see screenshot below)
11. Click on the Upgrade option. (see screenshot below)
12. Windows will now check for any compatibility issues. If any are found like in the example below, click on the red X to cancel the repair install and close this "Install Windows" window, take care of any found issues (ex: uninstall any incompatible program), then restart the repair install process over again.
13. The installation of Windows 7 will now begin. (see screenshot below)
NOTE: During the installation process, your screen may flash and computer will restart a few times.
14. After the final restart, you will see this screen for a moment. (see screenshot below)
15. Type in your Windows 7 product key number. (see screenshot below step 16)

16. Uncheck the Automatically activate Windows when I'm online box unchecked, then click on the Next button. (see screenshot below)
NOTE: You can activate Windows 7 later after you make sure it is running properly. (see step 23 below)
If you chose to automatically activate Windows online when you set up your computer, automatic activation begins trying to activate your copy of Windows three days after you log on for the first time.
17. Click on Use recommended settings. (see screenshot below)

:note: You will always be able to change your Windows Update settings at anytime in Windows 7.


18. Select your time zone and set your time and date settings, then click on the Next button. (see screenshot below)
19. Click on the option for your computer's location to select the correct network location type settings to be applied for that location. (see screenshot below)
NOTE: It is best to select Public location for the best security.
20. Windows 7 will now prepare your desktop to startup. (see screenshots below)



21. If you used a DVD or USB to do the repair install with, then you can remove the DVD or USB when the repair install has successfully completed and you are logged in to Windows 7.

22. Check to see if you are missing any user files. If you are, then you can copy them from the C:\Windows.old or the hidden protected operating system C:\$INPLACE.~TR and C:\WINDOWS.~Q backup folders. (see screenshot below)
23. If everything checks out in step 21, then you can run Disk Cleanup (step 5 at this link). You will need to click on the Clean up system files button first, and then could check the Files discarded by Windows upgrade, Previous Windows installations, and Windows upgrade log files boxes. (see screenshot below)
NOTE: This will delete the C:\Windows.old, C:\$INPLACE.~TR and C:\WINDOWS.~Q folders from step 21 above.
24. Refresh your Windows Experience Index (WEI) score.

25. When finished, activate Windows 7, and make sure that your 3rd party security programs (if applicable) are enabled again.
That's it,
Shawn

Related Tutorials

---

• How to Do an Upgrade Installation with Windows 7
• How to Do a Clean Installation with Windows 7
• How to Do a Clean Install with a Upgrade Windows 7 Version
• How to Activate Windows 7 Online
• How to Run a Startup Repair in Windows 7
• How to Do a System Restore in Windows 7
• How to Repair Windows 7 System Files with System File Checker
• How to Extract Files from the Windows 7 Installation DVD
• How to Boot to the Advanced Boot Options in Windows 7
• How to Boot to the System Recovery Options in Windows 7
• How to Create a Windows 7 System Repair Disc
• How to Run Disk Check in Windows 7
• How to Create a Windows 7 Installation USB Key
• How to Install Windows 7 FAST without a DVD or USB Device
• How to Do a Custom Installation of Windows 7
• How to Create a System Recovery Shortcut in Windows 7
• How to Slipstream Windows 7 SP1 to Create a Installation DVD or ISO File
• Fix "The User Profile Service failed the logon. User profile cannot be loaded." Error in Windows 7

 

[zomalaja]

Possible Catch-22

I am using the Repair Install hopefully to fix a computer that runs fine except will not connect to the internet. I see where it says "The computer must remain connected to the internet for the entire installation" - Is that only if you choose to download installation updates as suggested in Step 9 ? I really do not want to reinstall from scratch unless it's necessary. . .

 

[Brink]

Hello Zomalaja, and welcome to Seven Forums.

That's correct. You do not need to have an internet connection to do a repair install unless you choose to install the updates.

 

[zomalaja]

Hello Zomalaja, and welcome to Seven Forums.

That's correct. You do not need to have an internet connection to do a repair install unless you choose to install the updates.

Thank you sir.

 

[Brink]

You're most welcome.

 

[BADW0LF]

I just did the repair install but I don't see the Windows.old folder, even after unhiding files. Should I be seeing it?

 

[Brink]

Hello Badwolf,

Double check to see if it may show up Disk Cleanup. If it doesn't, then are you sure that you didn't do a custom install for a clean install instead by mistake?

http://www.sevenforums.com/tutorials/19151-windows-old-folder-delete.html

 

[Buff]

Would this upgrade-install accept my product key? It's not a retail product key, but an upgrade-key I bought (XP->W7).

I remember that fresh installs didn't work in the past (I would have had to install XP, then upgrade using the key), but since this is an "upgrade install" I wonder if it'll suffice?

 

[Brink]

Hello Buff, and welcome to Seven Forums.

Yes, it will since this basically just an in-place upgrade to the same edition.

 

[Lewisshaw]

Hi, I'm trying to run a repair install, but after checking the compatibility I keep getting the messages:

''You can’t upgrade 64-bit Windows to a 32-bit version of Windows''
and
''32-bit Windows cannot be upgraded to a 64-bit version of Windows''

I know for a fact that my windows is x64 and I'm selecting x64 when running the repair install, anyone know what the issue is?

 

[Brink]

Hello Lewis, and welcome to Seven Forums.

If you are using some sort of custom installation media that includes both 32-bit and 64-bit versions on it, then that would be the issue. The installation media can only be either or to be able to use it for a repair install.

 

[Diligent]

Hello Guys. Ok, there are no stupid questions, right? Got a prob with my win7 home premium (Gateway oem os) after doing a cmd check disk one night. OS is still usable, as I am using it now BUT have a second (same model) computer with the same win7 OS to rely on if need be. Tried fairly dated system restore, NO go. Looks like a windows system error, e.g. clicking a link not open the url, so am forced to right click, then open in new tab. First, I have the Gateway Model SX2855 computer, and also had acquired that OEM set of dvd's/cd's titled: [1] "System Disc" (1 each), [2] "Recovery Disc" (4 each) and [3] a single "Language Disc". Second, also made repair disc (3 dvd's) from the Gateway recovery program installed on the computer. Seriously contemplating doing a windows repair (a first time experience here!). The initial "stupid" question is what does a "repair disc" mean in that I have e.g. 4 cd's which seem to be referred to as a singular "disc". Whats up with that "disc" lingo? The other matter is the term "installation disc". I know these "recovery" disc's result in installation of the original windows 7 on this computer, so can these "recovery" cd's disc be used to do a repair of the existing win7 OS program for what appears to be minimal damage? Might have more questions, but if this is too far off topic (seems ok to me right now) just let me know & I will follow directions accordingly. Thanks much all you guys & most certainly you too Brink! Diligent

 

[Brink]

Hello Diligent,

You have a set of OEM factory recovery discs instead of "retail" installation media (ex: DVD/USB/ISO). Unfortunately, OEM recovery media cannot be used to do a repair install, and can only be used to do a factory reset of Windows to have your PC how it was out of box new.

 

[Diligent]

Ok, understand that reality. Appreciated Brink!

Here is what Gateway says about the 3-dvd "disk" I made from this computers OEM OS recovery partition, under the Gateway article titled "Create the recovery disk in Windows 7". >> "A recovery disk is also known as a restore disc, repair disc, boot disc, or rescue disc." Ah! Ha! I said to myself, it will be a "repair disc" Like Brink talks about is his article.

So is my perception distorted or is this OEM info incorrect, or ????. Thanks Brink.

 

[Brink]

Anytime.

Unfortunately, the OEMs give their factory recovery media all sorts of different names that can cause confusion. In the end, it's still just OEM factory recovery media.

 

[Diligent]

Ok, this all explains what the real position I am in. Goona try and see if I can get my hands on a new OEM "retail" installation "disc" (one cd/dvd I guess but do not know yet) from Gateway. Any suggestions on this sort of adventure are sure welcome! Again appreciated, Diligent

 

[Brink]

To be honest, it's just about impossible to find Windows 7 retail media these days that will be as up to date as your current installation to be able to use it to do a repair install with.

In your situation, it may be best to back up anything that you don't want to lose, and do a factory recovery with the OEM discs you have now.

 

[Diligent]

Ya. was thinking that might be what was gonna happen but not for the reasons you stated, which was news to me. Hmmm, really never did a backup before like this. Any suggestions on what to use?

 

[Brink]

I prefer to just copy and paste the files I want to keep to another location as a backup.

Your factory recovery may also have an option to backup included.

 

[Diligent]

Ok, thanks for all the Help Brink. I will wade out into this old/new world and give it another shot. Diligent

 

[MikalShmikal]

Hey! So I am looking to do a repair install however my issue is that my current Windows is SP1 but the installation disk I have is not SP1. It is probably a simple solution but how would I go about resolving this issue?
Cheers,
Michael