Repair Install

How to Do a Repair Install to Fix Windows 7


   Information
This will show you how to do a repair install (aka: in-place upgrade install) to fix your currently installed Windows 7 and preserve your user accounts, data, programs, and system drivers.
   Note
Do a Repair installation if:
  • A System Restore did not help fix your Windows 7.
  • There is no other easier option left that can fix your Windows 7.
  • You DO NOT want to do a Clean reinstall of Windows 7.
  • You DO want to preserve your user accounts, data, programs, and system drivers.
   Tip
ITEMS THAT WILL BE RESET TO DEFAULT OR AFFECTED:
  • Sounds
  • Services
  • Visual Effects Settings
  • Device Drivers - Be sure to have these handy to reinstall. They do not always remain after the repair (upgrade) install.
  • You may lose the ability to sign on to MSN Messenger, to solve this problem have a look at this thread Unable to sign in to WLM.
  • You may lose your custom themes due to not having permisions set on the old themes. Go to the hidden themes folder at C:/Users/(User-Name)/AppData/Local/Microsoft/Windows/Themes, then Take Ownership of the themes folder and you will now have all your themes back.
  • It has been reported that you may also lose your Media Center gadget after doing the repair install.
  • Windows Updates will need to be checked and reinstalled again.
   Warning

  • You can only do a repair install with the same edition Windows 7 installation disc for the same edition of Windows 7 that you have installed.
  • You cannot use a OEM Windows 7 "Factory" Restore/Recovery type of installation disc that came with or created from a store bought computer to do a repair install with. These can only be used do a clean install instead.
  • You can do a repair install on a factory OEM installation with the latest official Windows 7 with SP1 ISO file here: Microsoft: Windows 7 Direct Download Links, and use Windows 7 USB-DVD Download Tool to create a bootable DVD or USB flash drive with the ISO to do the repair install from within Windows 7.
  • You can use a retail OEM Windows 7 installation disc to do a repair install with.
  • You can use a retail (full or upgrade) Windows 7 installation disc to do a repair install with.
  • You cannot do a repair install with a System Repair Disc. A System Repair Disc is not a installation disc, and will only boot to the System Recovery Options screen.
  • If you have a 32-bit (x86) Windows 7 currently installed, then you must use a 32-bit Windows 7 installation disc to be able to do a repair install with.
  • If you have a 64-bit (x64) Windows 7 currently installed, then you must use a 64-bit Windows 7 installation disc to be able to do a repair install with.
  • You can use a retail Windows 7 SP1 installation disc (ex: Technet (available), MSDN (available), or retail (when available)) to do a repair install with on a currently installed Windows 7 SP1.
  • You can use a Windows 7 SP1 installation disc (ex: Technet (available), MSDN (available), or retail (when available)) to do a repair install with on a currently installed slipstream Windows 7 SP1.
  • You cannot use a slipstream Windows 7 installation disc to do a repair install with on a currently installed Windows 7 SP1.
  • You cannot use a slipstream Windows 7 installation disc to do a repair install with on a currently installed slipstream Windows 7 SP1.
  • You can only do a repair install from within Windows 7.
  • You cannot do a repair install at boot or in Safe Mode.
  • You must be logged into Windows 7 in a administrator account to be able to do a repair install.
  • You must have at least 8.87 GB + what is currently being used of free space (more if you have a larger installation) on the hard drive/partition Windows 7 is installed on to do a repair install.
  • If you changed the default location of a user account's profile folder, then you will need to change it back to the default C:\Users location first.
  • If you moved the default location of a user folder, then you will need to change it back to the default C:\Users\(user-name) location first.





Here's How:
NOTE: Be sure to back up anything that you do not want to lose first to be extra safe.1. Start Windows 7, and log on to an administrator account.

2. Disable any 3rd party firewall, antivirus, or other security program to avoid it from possibly preventing the repair in-place upgrade installation of Windows 7.

3. Do either step 4, step 5, or step 6 below depending if your retail Windows 7 installation ISO/DVD/USB has SP1 or not, and if your currently installed Windows 7 has SP1 installed or not.

4. Repair Installed Windows 7 SP1 using Windows 7 with SP1 ISO

   Note
If you do not have a Windows 7 with SP1 ISO, then you can download an official ISO with your retail product key from Microsoft at the link below.

:ar: Microsoft Software Recovery

You can also download the latest official Windows 7 SP1 Media Refresh (SP1 U) ISO file at the link below, but this link is not always available for download.

:ar: Microsoft: Windows 7 Direct Download Links

A) If you have not already, you will need to install a program like 7-Zip that supports extracting a ISO to a folder.

B) Using the program (ex: 7-Zip) from step 1, extract the Windows 7 SP1 ISO file to a folder on a partition or HDD other than the current Windows 7 partition. (see screenshot below)
NOTE: For example with 7-Zip, right click on ISO, click on 7-Zip, Extract files, browse button, select where you want to extract to, and click on OK twice.7-Zip.jpg
C) While in Windows 7 SP1, open the folder that you extracted the ISO into, and run the setup.exe file.

D) Go to step 7 below.
5. Repair Installed Windows 7 SP1 using Windows 7 with SP1 DVD/USB

   Note
If you do not have a Windows 7 with SP1 ISO, then you can download an official ISO with your retail product key from Microsoft at the link below.

:ar: http://www.microsoft.com/en-us/software-recovery

You can also download the latest official Windows 7 SP1 Media Refresh (SP1 U) ISO file at the link below, but this link is not always available for download.

:ar: Microsoft: Windows 7 Direct Download Links

Afterwards, you can use Windows 7 USB-DVD Download Tool to create a bootable DVD or USB flash drive with the ISO to do the repair install from within Windows 7 using this step.

A) While in Windows 7 SP1, insert your retail Windows 7 SP1 installation DVD into the DVD drive, or connect your Windows 7 with SP1 installation USB thumb drive, and click on the Run setup.exe option in AutoPlay. (see screenshot below)
NOTE: If the AutoPlay window does not open, then open the drive folder in Computer and run the setup.exe file.AutoPlay.jpg
B) Go to Go to step 7 below.
6. Repair Installed Windows 7 without SP1 using Windows 7 without SP1 DVD/USB

   Note
If you do not have a Windows 7 without SP1 installation DVD/USB, then you can download the latest official Windows 7 Professional or Home Premium without SP1 ISO file here: Microsoft: Windows 7 Direct Download Links, and use Windows 7 USB-DVD Download Tool to create a bootable DVD or USB flash drive with the ISO to do the repair install from within Windows 7 using this step.

It is preferred to have SP1 installed on your PC and to use step 4 or step 5 above to do a repair install with instead though.

A) While in Windows 7 SP1 installed, insert your retail Windows 7 installation DVD into the DVD drive, or connect your Windows 7 installation USB thumb drive, and click on the Run setup.exe option in AutoPlay. (see screenshot below)
NOTE: If the AutoPlay window does not open, then open the drive folder in Computer and run the setup.exe file.AutoPlay.jpg
B) Go to Go to step 7 below.
7. If prompted by UAC, then click on Yes.

8. Click on the Install Now button to start the installation. (see screenshot below)Step1.jpg
9. If prompted, uncheck the I want to help make Windows installation better box (unless you would like to :) ), and click on the Go online to get the latest updates for installation option. (see screenshot below)Step2.jpg
A) Windows 7 will now check online for and install any available installation updates. (see screenshots below)Step2A.jpg

Step2B.jpg

10. Check the I accept the license terms box, and click on Next. (see screenshot below)Step3.jpg
11. Click on the Upgrade option. (see screenshot below)Step4.jpg
12. Windows will now check for any compatibility issues. If any are found like in the example below, click on the red X to cancel the repair install and close this "Install Windows" window, take care of any found issues (ex: uninstall any incompatible program), then restart the repair install process over again.Compatibility-Report.jpg
13. The installation of Windows 7 will now begin. (see screenshot below)
NOTE: During the installation process, your screen may flash and computer will restart a few times.Step5.jpg
14. After the final restart, you will see this screen for a moment. (see screenshot below)Step6.jpg
15. Type in your Windows 7 product key number. (see screenshot below step 16)

16. Uncheck the Automatically activate Windows when I'm online box unchecked, then click on the Next button. (see screenshot below)
NOTE: You can activate Windows 7 later after you make sure it is running properly. (see step 23 below)
If you chose to automatically activate Windows online when you set up your computer, automatic activation begins trying to activate your copy of Windows three days after you log on for the first time.Step7.jpg
17. Click on Use recommended settings. (see screenshot below)

:note: You will always be able to change your Windows Update settings at anytime in Windows 7.

Step8.jpg
18. Select your time zone and set your time and date settings, then click on the Next button. (see screenshot below)Step9.jpg
19. Click on the option for your computer's location to select the correct network location type settings to be applied for that location. (see screenshot below)
NOTE: It is best to select Public location for the best security.Step10.jpg
20. Windows 7 will now prepare your desktop to startup. (see screenshots below)Step11A.jpg

Desktop.jpg

21. If you used a DVD or USB to do the repair install with, then you can remove the DVD or USB when the repair install has successfully completed and you are logged in to Windows 7.

22. Check to see if you are missing any user files. If you are, then you can copy them from the C:\Windows.old or the hidden protected operating system C:\$INPLACE.~TR and C:\WINDOWS.~Q backup folders. (see screenshot below)Old_Install.jpg
23. If everything checks out in step 21, then you can run Disk Cleanup (step 5 at this link). You will need to click on the Clean up system files button first, and then could check the Files discarded by Windows upgrade, Previous Windows installations, and Windows upgrade log files boxes. (see screenshot below)
NOTE: This will delete the C:\Windows.old, C:\$INPLACE.~TR and C:\WINDOWS.~Q folders from step 21 above.Disk_Cleanup.jpg
24. Refresh your Windows Experience Index (WEI) score.

25. When finished, activate Windows 7, and make sure that your 3rd party security programs (if applicable) are enabled again.
That's it,
Shawn





 
Last edited:
well i did the custom install, and i am currently working on reinstalling all my apps. thanks a million brink.

im a little confused about step 18. is there a way to scan both and see the results side by side to see if i'm missing anything? otherwise how? line by line?
 
Last edited by a moderator:

My Computer

OS
win 7
CPU
amd phenom ii x4 955 black ed
Motherboard
asus evo
Memory
g. skill 2 x 2gb 1600mhz
Graphics Card(s)
ati radeon 5850 hd
Sound Card
onboard
Monitor(s) Displays
acer 23", lg 32", hitachi 50"
Hard Drives
samsung 750gb
PSU
can't remember
Case
xclio
Cmegalodon,

Unfortunately, the only way is to compare the user folder contents file by file to see if you are missing any files. You can open two Windows Explorer windows and move them side by side to make it easier to compare though.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
is it only the "user" folder? sorry for all the questions.

Cmegalodon,

Unfortunately, the only way is to compare the user folder contents file by file to see if you are missing any files. You can open two Windows Explorer windows and move them side by side to make it easier to compare though.

this one.

one more here. sorry. i cannot find either $windows.~q or $inplace.~tr in the c:\\windows.old. i can only find them in my new c:\\(local)
 
Last edited by a moderator:

My Computer

OS
win 7
CPU
amd phenom ii x4 955 black ed
Motherboard
asus evo
Memory
g. skill 2 x 2gb 1600mhz
Graphics Card(s)
ati radeon 5850 hd
Sound Card
onboard
Monitor(s) Displays
acer 23", lg 32", hitachi 50"
Hard Drives
samsung 750gb
PSU
can't remember
Case
xclio
The Windows folder is not saved. Program Files and User folders are it.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
well everything is done, and my system appears to be running as smoothly as the day i installed it. thank you thank you thank you.
 

My Computer

OS
win 7
CPU
amd phenom ii x4 955 black ed
Motherboard
asus evo
Memory
g. skill 2 x 2gb 1600mhz
Graphics Card(s)
ati radeon 5850 hd
Sound Card
onboard
Monitor(s) Displays
acer 23", lg 32", hitachi 50"
Hard Drives
samsung 750gb
PSU
can't remember
Case
xclio
That's great news Cmegalodon. I'm happy to hear that all is ok now. :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Hi all, i have some problems with my Windows 7 Home Premium and i think i need to repair my installation.
I tried to run the System File Checker but it doesn't work.
I am not able to install 1 update and some minor malfunctions occur daily.
I don't have any backup point for the OS and although i don't get BSODs, i'd like to fix things without a clean install.

So i would like to try the procedure on page 1.
From what i understand, installed programs (Office, camera software, router program, games, ecc) should work normally after this procedure, am i correct?

Thanks in advance.
 

My Computer

OS
Windows 7 Home Premium
Hi all, i have some problems with my Windows 7 Home Premium and i think i need to repair my installation.
I tried to run the System File Checker but it doesn't work.
I am not able to install 1 update and some minor malfunctions occur daily.
I don't have any backup point for the OS and although i don't get BSODs, i'd like to fix things without a clean install.

So i would like to try the procedure on page 1.
From what i understand, installed programs (Office, camera software, router program, games, ecc) should work normally after this procedure, am i correct?

Thanks in advance.
Yes, that is correct.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Hi all, i have some problems with my Windows 7 Home Premium and i think i need to repair my installation.
I tried to run the System File Checker but it doesn't work.
I am not able to install 1 update and some minor malfunctions occur daily.
I don't have any backup point for the OS and although i don't get BSODs, i'd like to fix things without a clean install.

So i would like to try the procedure on page 1.
From what i understand, installed programs (Office, camera software, router program, games, ecc) should work normally after this procedure, am i correct?

Thanks in advance.
Yes, that is correct.

Thanks, i will proceed right now.
 

My Computer

OS
Windows 7 Home Premium
Process Gets Stuck! HELP!

Hi,

I followed your instructions.

At step 10 - after restarting due to conflicting software - the process hung at 18%. The message below the process bar, kept switching from extracting file xxx of xxxx and Windows must restart - but never did restart.

I have tried several times (having to do a system restore to get restarted).

Help!!!!!

Please.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion Elite HPE-210y Desktop PC
OS
Windows 7 Professional
Hello Swenetta, and welcome to Seven Forums.

You will need to first uninstall the conflicting software, or temporarily disable it if it's a security program like a antivirus program.

Hope this helps,
Shawn
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Hi Brink,

I had already done that - I guess I wasn't clear about that.
I had too - the process wouldn't go any further.
I even totally disabled my zonealarm before I even started the first time.

I just realized that this is about Window 7 Home Professional - I am using Windows 7 Professional if that makes any difference.

The problem I am having is that all my external drives are no longer being recognized by the system - they all have the dreaded ! inside the yellow triangle. Thus I can not back up my system, so I don't want to rebuild this machine. Even though I have partitioned the hard drive, and all my data is on separate partitions.

HELP!!!!!!!!!!!!!!!

PLEASE!!!!!!!!!!!!!!!!
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion Elite HPE-210y Desktop PC
OS
Windows 7 Professional
What does the triangle say? If you right-click>Properties, does it give any error?
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Reply to Johnathan_King

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

I have uninstalled and rebooted and tried reinstalling - same thing.
I have:
2 Iomega 2T ego drives
1 WD Passbok
1 WD Estential

They were all recognized and installed at one time, then ???????
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion Elite HPE-210y Desktop PC
OS
Windows 7 Professional
Have you tried the repair install without all of the extra drives? You could reconnect and install their drivers later.
 

My Computer

Computer Manufacturer/Model Number
me / #1
OS
windows 7 x64 Home Premium
CPU
intel q6600
Motherboard
gigbyte ga ep45 ud3l
Memory
g.skill 8gb ddr2 1066 (pc2 8500)
Graphics Card(s)
evga geforce 9800 gtx 512 mb
Screen Resolution
1680 x 1050
Hard Drives
wd caviar black 500 gb
wd caviar black 1tb
wd elements 1tb external hd x2
PSU
raidmax 500w
Case
smilodon (yes, t'was the pretty blue lites that got me!)
First, thanks for the clear and helpful tutorial.

i have an issue while almost completing the process the Transferring files, settings and programs is at 83% for the last 2 hours now. The little periods after the 83% keep appearing showing the process is apparently continuing but nothing happens. I am not sure if I should wait for something to happen or initiate some sort of action.

Please help if you can.

Thanks
 

My Computer

Computer Manufacturer/Model Number
hp g60 230us
OS
windows 7 home premium
CPU
core duo t-4200
Memory
4Gb
Graphics Card(s)
Intel
Hello Rush, and welcome to Seven Forums.

2 hours is usually to long time for this process, but it does depend on how much you have saved on your C: drive as well. Is the .... dots still appearing and disappearing (moving), and does the mouse pointer move when you move the mouse?

If not, and the drive doesn't seem have any activity, then you might consider restarting the computer to see if it may be able to pick up where it left off before freezing up.

Hope this helps,
Shawn
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Hello Rush, and welcome to Seven Forums.

2 hours is usually to long time for this process, but it does depend on how much you have saved on your C: drive as well. Is the .... dots still appearing and disappearing (moving), and does the mouse pointer move when you move the mouse?

If not, and the drive doesn't seem have any activity, then you might consider restarting the computer to see if it may be able to pick up where it left off before freezing up.

Hope this helps,
Shawn

Thanks for the quick reply...and the welcome!
the dots...are still appearing and disappearing, the mouse pointer still moves when i move the mouse and the drive light blinks as though there is some activity...every second or so with alternating intensity, meaning it last longer every once in a while and not simply blinking on and off.
I have to tell you that I have some 80 Gb of data...I should have placed that on my external drive and retrieved it later I guess. Could that be the cause?
If it could be then I can wait to see if it finishes doing what it does. If not i'll have to power down and then turn the power back on to see if it continues where i turned it off.
Your input is appreciated.
 

My Computer

Computer Manufacturer/Model Number
hp g60 230us
OS
windows 7 home premium
CPU
core duo t-4200
Memory
4Gb
Graphics Card(s)
Intel
As long as there appears to be activity and it's continuing to actually be writing to the hard drive, then I would just let it be and see if may finish later. If you restart without it being frozen, it might pick up where you left off, but there's always a chance that you may be left having to format and do a clean install losing everything on it.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
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