Repeat BSOD, unsure how to read codes, and troubleshoot problems

[Bdunn90]

Ive been having this issue for about 6 months now, ive tried system restoring, running in safe mode, everything i can think of! This issue has been plagueing me on a daily basis, and its been frustrating... If you are able to help, i would greatly appreciate it!

Here is the attached error messege:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFFA8004F46B88
BCP3: 0000000000000000
BCP4: 00000000FFFA8000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Thank you for your time ^.^

 

[Bdunn90]

Attached!

 

[koolkat77]

Welcome to the forum Bdunn90,

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• Click on the rb:
• Type CMD on Search
• Left click and Run as Administrator
• Type SFC /scannow

Full tutorial here:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Update the system to Service Pack One:

• Learn how to install Windows 7 Service Pack 1 (SP1)

[FONT="Verdana"]Host Name:                 BRAD-PC
OS Name:                   Microsoft Windows 7 Home Premium 
OS Version:                [COLOR="Blue"]6.1.7600 N/A Build 7600[/COLOR]
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Brad[/FONT]

Avast contributes to BSOD"s. Please remove it.

Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability
compared to other antivirus or internet security software. It is free and lightweight:-

• Microsoft Security Essentials - Free Antivirus for Windows
• Malwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computer
• http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html
• How to Scan Your Computer With Multiple Antivirus Programs - How-To Geek

   Warning

Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Free up the start-up, nothing except the antivirus is usually needed.

• http://www.sevenforums.com/tutorials/1401-startup-programs-change.html
• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Run Disk Check on your Hard Drive for file system errors and bad sectors on it:

• How to Run Disk Check in Windows 7

Upload a screenshot of your hard disk using Crystal Disk Info:

• CrystalDiskInfo - Software - Crystal Dew World
• http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Make a hard drive test from the hard drive manufacturers website:

• Hard Drive Diagnostic Procedure

Test your Hard Drive with SeaTools:

• How to Use SeaTools for DOS and Windows Disk Check Utility

Make scans with the following:

Kaspersky TDSSKiller

• Anti-rootkit utility TDSSKiller

ESET online scanner:

• Free Online Virus Scanner | ESET

Post back with results.

 

[Bdunn90]

I appreciate all the information Kat, im gonna start chewing through the steps tonight, so far ive done the system file check, and that came back clean

"Verification 100% complete
Windows Resource Protection did not
find any integrity violations."

Ive got Service pack 1 installing now, im gonna clean up the rest of the steps and get back with you tomorrow!
Thanks bunches!
Have a great night

 

[Bdunn90]

Attached is my CrystalDiskInfo check!

 

[koolkat77]

Looks fine.

Thanks Keep posting.