Required CD/DVD driver is missing

pwalsh56

New member
Local time
9:52 PM
Messages
15
Location
Linlithgow, Scotland
Hi all.

I have been trying to install Windows 7 Professional x86 several times, and always encounter the same problem.

I downloaded Windows 7 via the MSDN Academic Alliance and then copied all files to a recently reformatted 4Gb USB stick.

Then I changed the BIOS settings on my computer to boot from the USB drive, and it boots and then starts. When i press on the Install button however, it says its starting the install but then quickly and the following message appears;

"A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.

Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step."

The message also allows me to browse for said missing drivers, but i cant find any drivers anywhere.

I would appreciate any help, thanks in advance.
 

My Computer

Computer Manufacturer/Model Number
HP s3531.uk
OS
Windows 7 Professional
CPU
AMD Athlon 64 X2 Dual Core Processor 5200+, 2700Mhz
Memory
3.00 Gb
Graphics Card(s)
ATI Radeon Graphics Processor
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
HP w1907v Wide LCD Monitor
Hard Drives
Hitachi HDP725050GLA SCSI Disk Device
I will assume that you properly prepared the USB flash drive for booting. It is not enough to just copy the DVD contents. Furthermore, I will assume that the DVD drive is empty and the USB device is indeed the only bootable media.

ALSO - unplug all USB devices other than kybd and mouse.

Change BIOS boot order

Enter your system’s BIOS mode. Consult your computer manual or try different keys until you find the right one.

Find the screen or option for changing the boot order.

Update ITE ATA driver
Failing the above, try booting back into Windows Vista or XP. Launch Windows Update and install the driver update before attempting the upgrade.

Switch from SATA to AHCI
In BIOS, turn off SATA, switching to AHCI, and reboot normally, then re-attempt installation of Windows 7.
 
If you need help installing Windows 7 via USB, here is a guide for you here or here.
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 RTM
CPU
Intel Q6600
Motherboard
EVGA 780i
Memory
4GB
Graphics Card(s)
2 9800GX2 Quad
Sound Card
On board
Monitor(s) Displays
Hanns-G 22"
Hard Drives
2 1TB WD
1 160GB 10k RPM WD
PSU
1000w Ultra
Case
Ultra Midtower
Cooling
Fans
I tried to install x64 version from DVD and I had the same problem. Then I tried x86 and it went further, but installation was canceled because of corrupt files.
 

My Computer

OS
Linux
CPU
AMD Turion 64 x2 1.6GHz
Memory
3GB
Graphics Card(s)
nvidia GeForce Go 7400
disk drives disappearing is a semi common problem with some installations of 7, i've noticed it 3 times, boot into bios and make sure that it is still enabled, i've noticed sometimes it's set to disable for some odd reason, i think it probably has to do with a default driver confusion, if that fails turn of your machine, unplug the drive, boot, shut down plug in drive and boot again it should recognize it. also remember even though windows is good about assigning compatible drivers on installation, it's best to find drivers for your specific device on their respected manufacturers websites.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate Signature Edition
CPU
Intel Core i7 Extreme 3.33GHz
Motherboard
EVGA X-58 SLI Classified
Memory
12GB DDR3
Graphics Card(s)
2x EVGA 285 2GB in SLI
Sound Card
Creative Labs X-Fi ExtremeGamer
Monitor(s) Displays
30" Viewsonic
Hard Drives
2x1TB Western Digital 7200RPM in RAID 0/1TB WD My Book External HDD
PSU
Thermaltake 1000w supporting quad SLI
Case
Thermaltake Armor Full Tower
Cooling
Thermaltake V1 CPU+DIY Liquid cooling
I registered to tell you ppl it could also be an extra partition. I had to delete the Dell rescue partition on a Optiplex 760 in order to circumvent this problem.
 

My Computer

OS
w7
I think I figured it out. On my Eee PC 1018p NetBook, I tried doing all the mentioned methods and this is what orked:

Use the USB 2.0 slots instead of the USB 3.0!

It was that simple, I am using the USB key method mentioned everywhere, but a USB CD drive should work as well.

Good Luck!
 

My Computer

Computer Manufacturer/Model Number
EVGA
OS
Windows 7 Professional
CPU
i7-930
Motherboard
EVGA x58 SLI Micro
Memory
6 GB Tri-Channel DR3
Graphics Card(s)
EVGA GTX 460
Sound Card
Motherboard Integrated
Monitor(s) Displays
2x HP w2007
Hard Drives
Nothing Interesting :)
PSU
1000W
Case
An Old One
Cooling
Ultra Digital Cooling System
I have the same issue on my Asus G60Vx and i tried internal drive and now an external Sony DVD drive but nothing seems to work. Any suggestions?
 

My Computer

OS
Windows 7 Professional 64 bit
What issue? Or which? I would start your own thread and post what your particular problem is.

Mike
 

My Computer

Computer Manufacturer/Model Number
Hopalong/ Godzilla
OS
Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
CPU
Intel Core i7-870 Lynnfield 2.93GHz LGA 1156 95W Quad-Core
Motherboard
ASUS P7P55D-E PRO
Memory
8GB@1400MHz Crucial Ballistix DDR3-1600 4x2GB
Graphics Card(s)
ASUS ENGTX460 DirectCU/2DI/1GD5 1GB 256-bit GDDR5
Sound Card
VIA Onboard
Monitor(s) Displays
Asus VS248H-P 24"; Samsung SyncMaster 941BW 19"ws
Screen Resolution
1920x1080; 1440x900
Hard Drives
Samsung 830 120GB SSD
Intel 320 120GB SSD
Western Digital Caviar Black WD7501AALS 750GB 7200 RPM SATA 3.0Gb/s
Western Digital Caviar Black WD6401AALS 640GB 7200 RPM SATA 3.0Gb/s
PSU
COOLER MASTER Silent Pro RS850-AMBAJ3-US 850W Modular
Case
COOLER MASTER HAF 932 RC-932-KKN5-GP Black
Cooling
Scythe "Mugen-2 Rev.B" (2 ScytheKaze-Jyuni PWM fans)
Keyboard
Logitech K-320
Mouse
Kensington
Antivirus
Avast Inernet Suite
Browser
IE 9 ; Chrome
I just started my own thread too....required cd/dvd drivers are missing. Thanks
 

My Computer

OS
Windows 7 Professional 64 bit
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