Solved Right click open with does not expand to make a selection

[bizmom101]

Trying to open .jpeg and .png file using 2 different programs (irfanview & mspaint). The right click, open with option has no selection (it's blank.) I'm probably not explaining myself very well so I'm going to try and attach a snapshot to explain. Thank you

 

[Callender]

Get a copy of OpenWithView

Run the program and in the window that appears check to see if any entry exists for a program that you have uninstalled. If such an entry exists - disable it by highlighting the line then clicking the red button.

A reboot is needed for changes to take effect.

If there is no invalid entry - post a screenshot of the window so that we can see if there are any known problem programs listed.

 

[bizmom101]

I get the same results with no open with selection. I disabled groove.exe (have no idea what it is though!) Also didn't recognize anything I had uninstalled lately.

 

[Callender]

PDF Xchange Viewer is known to cause problems but since you've disabled it - it cannot be the cause.

Nothing else there looks dodgy. I take it that you did reboot to test?

Anyway - if no difference undo the changes.

I would ask that you export and upload these registry keys:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.jpg

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\IrfanView.jpg

Just navigate to them in regedit and then right click to export.

 

[bizmom101]

Thank you for responding Callender. Here are the registry keys you asked me to upload.

 

[Callender]

Sorry - I'm a little tired at the moment. What I should have said is - enable only IrfanView & Paint items in your screenshot here:

Then reboot and test right clicking an an miage file (jpg)

I will look at your uploaded reg files now.

 

[Callender]

The Irfanviw reg looks okay.

The other reg file has an extra that's not shown in the MRU list.

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.jpg]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.jpg\OpenWithList]
"a"="i_view32.exe"
"MRUList"="ajdhcgbie" [B]- there's no "f" here[/B]
"b"="PDFTools4.exe"
"c"="WINWORD.EXE"
"d"="DllHost.exe"
"e"="Skype.exe"
[B]"f"="lxdufax.exe"[/B]
"g"="mspaint.exe"
"h"="PaintDotNet.exe"
"i"="WLXPhotoGallery.exe"
"j"="chrome.exe"

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.jpg\OpenWithProgids]
"jpegfile"=hex(0):
"IrfanView.jpg"=hex(0):

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.jpg\UserChoice]
"Progid"="IrfanView.JPG"

Try deleting "f"="lxdufax.exe" and renaming "j"="chrome.exe" to "f"="chrome.exe" and change"MRUList"="ajdhcgbie" to "MRUList"="afdhcgbie"like this:

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.jpg]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.jpg\OpenWithList]
"a"="i_view32.exe"
"MRUList"="afdhcgbie"
"b"="PDFTools4.exe"
"c"="WINWORD.EXE"
"d"="DllHost.exe"
"e"="Skype.exe"
"f"="chrome.exe"
"g"="mspaint.exe"
"h"="PaintDotNet.exe"
"i"="WLXPhotoGallery.exe"


[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.jpg\OpenWithProgids]
"jpegfile"=hex(0):
"IrfanView.jpg"=hex(0):

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.jpg\UserChoice]
"Progid"="IrfanView.JPG"

Then reboot.

 

[Callender]

Just one other thing comes to mind. I notice that you have 64bit Irfanview. I also installed the 64bit version some time ago and problems were caused by 32bit Irfanview leftovers that were not removed when upgrading. I had to do a full removal of 32bit Irfanview including manually deleting leftovers in order to install a problem free 64bit Irfanview.

 

[bizmom101]

Thank you Callender, Nothing changed after modifying registry, but I think I will uninstall Irfanview and reinstall to see if that might be a problem. I do appreciate all you have done so far. I have to report for work now but will re-post if I cannot get this resolved!
Thank you again

 

[lehnerus2000]

IrfanView is one of the first programs I install after I finish installing Windows.
I've been using it for over a decade.

I didn't have any major issues swapping from the 32 bit version to the 64 bit version.

Is there a particular reason that you haven't set IrfanView (or MS Paint) as the default picture viewer?

 

[Callender]

IrfanView is one of the first programs I install after I finish installing Windows.
I've been using it for over a decade.

I didn't have any issues swapping from the 32 bit version to the 64 bit version.

I remember that you did have problems. Same as I did with needing to fully remove the 32bit version.

New Irfanview now available in 64 bit version

Anyway I don't think that Irfanview causes the problem at hand. Thanks for any suggestions.

 

[Callender]

FYI: PDF Xchange Viewer/ Editor seems to have a history of breaking context menus:

Tracker Software Products •

View topic - PDF-XChange Editor corrupts right-click context menu windows

PDF-XChange Viewer [Archive] - IrfanView Support Forum

 

[bizmom101]

Callender,
Thank you for your support. Due to the time difference, I did not see your responses (nor the response by lehnerus2000) until now beings I'm USA Eastern time zone. I have updated both PDF-XChange Editor & PDF-XChange Viewer and viola! all is back in the open with menu. Also, I too am an avid fan of Irfanview, have selected it as default and prefer it to any other image related software. My daughter tells me that Win8 is great - but I'm just not ready to give up on Win7. Again, many thanks to you and ALL of 7Forums, I always receive a response and what's better - a solution.

 

[Callender]

So a software update fixed it. Good news.

 

[lehnerus2000]

I forgot about that

IrfanView is one of the first programs I install after I finish installing Windows.
I've been using it for over a decade.

I didn't have any issues swapping from the 32 bit version to the 64 bit version.

I remember that you did have problems. Same as I did with needing to fully remove the 32bit version.

New Irfanview now available in 64 bit version

Anyway I don't think that Irfanview causes the problem at hand. Thanks for any suggestions.

I must really be going senile.

That issue only affected multimedia playback, not viewing images (which is the main reason I use it.)

IrfanView did work, just differently to the way it was "supposed" to.
However that issue could probably be chalked up to PEBKAC.
I forgot that the 64 bit version wouldn't overwrite the 32 bit version.
I guess you can't have both the 32 bit and 64 bit internal players installed and fully functional at the same time.

OTOH, the issue might have been caused by the KB3102810 update.