Solved RunDLL error imapi4.ax

[jmw]

I get an error message like the image below that appears at any time

What does the message mean and how to fix it?

 

[Snick]

Hi jmw,
Welcome to SevenForums!

Click rb:
Searchbox: type
cmd
right-click it > choose run as administrator
copy and paste with mouse
sfc /scannow
press enter
You may have to run it more than once to replace/repair missing DLL.

 

[jmw]

Hi Snick

Thank you for your response. I will try

 

[jmw]

I tried the trick from Snick for 2 days, still the warning appeared but decreased only once out time while login windows.

Then I find another solution on google, exactly in microsoft community:

https://answers.microsoft.com/en-us/windows/forum/windows_7-security/i-have-this-rundll-error-there-was-a-problem/008555b4-5053-456a-8dd1-9d856e553c65

Yup is totally different from the problem I experienced but I tried to scan with malwarebytes and it worked.

 

[Snick]

Did your sfc /scannow come back clean or were there files/folders that could not be repaired?

 

[jmw]

Did your sfc /scannow come back clean or were there files/folders that could not be repaired?

Didn't find any integrity violations http://prntscr.com/jcch38

 

[Snick]

Error message not appearing now?
Scan with Malwarebytes? Did it find malware?

 

[jmw]

Error message not appearing now?

yes it no longer appears

Scan with Malwarebytes?

yes

Did it find malware?

yup.. trojans

 

[Snick]

I noticed you don't have any Anti-Virus, Anti-Malware, Anti-Exploit or Anti-Ransomware listed in your System specs.
Do you have any of these installed?

Here's a few other excellent free scanners, which I highly recommend and utilize on a daily basis.

Malwarebytes
ADWCleaner
HitmanPro 3.8 (64-bit)
Superantispyware free

If you use HitmanPro trial or any other trial (permits you to remove malware) you can run Revo Uninstaller to remove trial cookie marker (if it's stored on your computer).

 

[jmw]

I use malwarebytes and ESET Smart Security

 

[dinonik]

For few days I have the same problem, try to clean with various tools but nothing.
Any help how to remove this stupid message, I think I collect some viruses and I clean but some tail is on PC and I cannot find
where. Don't know which process trigger this message.
Any advice.
Thanks