Solved Scannow errors that can't be repaired

julio99

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View attachment 274846 I ran sfc /scannow today and there were some files that were erred and couldn't be repaired. Whenever I ran that before it always repaired so this is kind of new for me. The reason this is bothering me is I installed some folder icons that were custom and they installed OK and all, but I went to uninstall them and ended up with half of them still installed. Not to mention I have been having a few hiccups with my system doing some freezing and I went through a whole battery of Memory Tests and malware scans with it all coming up good except for this sfc scan and I don't know how or what I should do about these corrupt files, short of re-formatting and I don't want to do that unless absolutely necessary. I can attach the log. As a matter of fact I will try and copy the part of the log that the files that couldn't be repaired are in, so you can take a look and tell me how to proceed. The attached log starts at 18:35 hrs. at the top of the log just in case there is more than 1.
Also, in case these aren't in the log my imageres.dll in both sysWOW and sys32 is corrupt icon when I opened it in restorator, Same with imagesp1.dll when I opened it in Restorator it also said corrupt icon in the left side tree under "Icon"
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 8943g
OS
Windows 7 home premium x64
CPU
Core i5-430M
Motherboard
Acer SM83-CP
Memory
8gb
Graphics Card(s)
Mobility Radeo 5650
Monitor(s) Displays
Generic
Screen Resolution
1920x1080
Hard Drives
Samsung HM641jI
Corsair SSD
Antivirus
ESET AV V7

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
I don't have the Win 7 install disk. It came with Win 7 Home Premium on it. It's an Acer 8943g x64 so it has the recovery partition on it and I could reinstall it without even using disks. It also has the recovery without loosing all my files. Still doesn't give me a disk does it? A repair disk any good? I guess you know I am just trying to make this as painless as possible. Did you look to see how many corrupted files or un-repairable files I had?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 8943g
OS
Windows 7 home premium x64
CPU
Core i5-430M
Motherboard
Acer SM83-CP
Memory
8gb
Graphics Card(s)
Mobility Radeo 5650
Monitor(s) Displays
Generic
Screen Resolution
1920x1080
Hard Drives
Samsung HM641jI
Corsair SSD
Antivirus
ESET AV V7
No that wouldn't get you a new disk. A repair is possible, how many times did you run the SFC scan, Did you read the tutorial?

   Note


  • If SFC could not fix something, then run the command again to see if it may be able to the next time. Sometimes it may take running the sfc /scannow command 3 or more times to completely fix everything that it's able to.


  • If still not, then you can attempt to run a System Restore using a restore point dated before the bad file occured to fix it. You may need to repeat doing a System Restore until you find a older restore point that may work.

  • If still not, then you can use the steps in the TIP box in the OPTION THREE section below to manually replace the files that SFC could not fix.
You should restart in between each run of the scan.

I came up with 32 still corrupted files. There were 250/300 failures/warnings, I lost count.

If you haven't had your machine for long or even if you have, you may have to cut your losses and run the Acer recovery program.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
Well, I reformatted and at this time right now I'm about half way to having it the way I want it. Programs, Updates and all. did give your last suggestion a try and ran the scan after it and it was still the same. When you lost track of counting the errors i almost crapped. The only thing I was counting were the ones that couldn't e repaired so when I got that huge number I was like WOW!! I need to learn how to read a log obviously, but I do want to thank you for your time. I really hate doing re-formatting. Pain in the keester to be sure.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 8943g
OS
Windows 7 home premium x64
CPU
Core i5-430M
Motherboard
Acer SM83-CP
Memory
8gb
Graphics Card(s)
Mobility Radeo 5650
Monitor(s) Displays
Generic
Screen Resolution
1920x1080
Hard Drives
Samsung HM641jI
Corsair SSD
Antivirus
ESET AV V7
The problem could be with the inferior Factory Preinstalled Win7 with all of the bloatware and duplicate utiltiies which have better versions built into Win7. These throttle Win7 from its native performance and can cause problems.

That's why most tech enthusiasts will not run such an install but instead Clean Reinstall - Factory OEM Windows 7. Everything is provided in the blue link tutorial.

At the minimum I'd Clean Up Factory Bloatware.

If this doesn't resolve performance problems, work through these Troubleshooting Steps for Windows 7.

The solution when SFC cannot repair files is to run a Repair Install which is almost as much work as doing the Clean Reinstall and with a factory Win7 install is like rearranging the deck chairs on the Titanic.
 

I got aa question regarding something I may have missed and I'm sure you have the answer. When I first started this you said that if I had a Windows 7 HP install disk I would've been OK to try and get the files I needed off of said disk. Correct? When I had Vista many moons ago Windows 7 came out and I wanted that so I went and bought an upgrade disk. It had a x32 and a x64 upgrade disk in the package. Would the upgrade disk have worked for what I wanted? If so I will kick myself for not exploring that possibility before I went and reformatted. I'm not bummed that my computer runs like a champ now, but I would like to know that I explored all other possibilities before I did the deed.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 8943g
OS
Windows 7 home premium x64
CPU
Core i5-430M
Motherboard
Acer SM83-CP
Memory
8gb
Graphics Card(s)
Mobility Radeo 5650
Monitor(s) Displays
Generic
Screen Resolution
1920x1080
Hard Drives
Samsung HM641jI
Corsair SSD
Antivirus
ESET AV V7
SFC is designed to replace any damaged files itself so extracting files is a Manual last-resort, and IMO it rarely works.

What does often work if SFC reports damaged files it can't repair is running it repeatedly, running it from boot SFC /SCANNOW Run in Command Prompt at Boot, and then if necessary and possible running a Repair Install which is an in-place reinstall which keeps all programs, files and settings.

But there is no comparison to the efficacy of getting a Clean Reinstall which offers the opportunity to get a perfect install better than 90% of all other users have, if you follow the steps closely in Clean Reinstall - Factory OEM Windows 7 which are the same for retail.
 

I got aa question regarding something I may have missed and I'm sure you have the answer. When I first started this you said that if I had a Windows 7 HP install disk I would've been OK to try and get the files I needed off of said disk. Correct? When I had Vista many moons ago Windows 7 came out and I wanted that so I went and bought an upgrade disk. It had a x32 and a x64 upgrade disk in the package. Would the upgrade disk have worked for what I wanted? If so I will kick myself for not exploring that possibility before I went and reformatted. I'm not bummed that my computer runs like a champ now, but I would like to know that I explored all other possibilities before I did the deed.
It could be possible, but I would have to side with gregrocker on this one.

What you could try is practice extracting files to see if you can try it next time something like this happens again. http://www.sevenforums.com/tutorials/42776-extract-files-windows-7-installation-dvd.html

Thank you for marking your thread solved!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
SFC is designed to replace any damaged files itself so extracting files is a Manual last-resort, and IMO it rarely works.

What does often work if SFC reports damaged files it can't repair is running it repeatedly, running it from boot SFC /SCANNOW Run in Command Prompt at Boot, and then if necessary and possible running a Repair Install which is an in-place reinstall which keeps all programs, files and settings.

But there is no comparison to the efficacy of getting a Clean Reinstall which offers the opportunity to get a perfect install better than 90% of all other users have, if you follow the steps closely in Clean Reinstall - Factory OEM Windows 7 which are the same for retail.
Back to the clean install for a minute. If I were to buy a new windows 7 ultimate disk and install that, would it be the same as doing a clean install with the .iso from the site you linked. Would I just install it right over top of what I have right now? How about the drivers. Could I use lets say double driver backup and reinstall from that once the install was finished. I have a 100 gb Data partition right now tht I would really like to keep. Would that be gone on a clean install from either thing I mentioned? One of the .iso's that you linked or a clean install from a new win 7 Pro or Ultimate disc. I would really hate to lose the data partition if I didn't have to. It has a wealth of info on it. Is this screenshot of the .iso what I would use if I were to do it with my key right now instead of Ultimate or Pro?
 

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My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 8943g
OS
Windows 7 home premium x64
CPU
Core i5-430M
Motherboard
Acer SM83-CP
Memory
8gb
Graphics Card(s)
Mobility Radeo 5650
Monitor(s) Displays
Generic
Screen Resolution
1920x1080
Hard Drives
Samsung HM641jI
Corsair SSD
Antivirus
ESET AV V7
Back to the clean install for a minute. If I were to buy a new windows 7 ultimate disk and install that, would it be the same as doing a clean install with the .iso from the site you linked.
It depends, If you noticed the "media refreshed" .iso's they are continually updated with the most recent operating system updates.

If you went out to buy one you would have to check and make sure it at least included ServicePack1.

Would I just install it right over top of what I have right now? How about the drivers. Could I use lets say double driver backup and reinstall from that once the install was finished.
You could install over top, but see my first answer.
Driver backups for specific situations would be handy, but 7 already has enough drivers included that it should get you up and running.

I have a 100 gb Data partition right now tht I would really like to keep. Would that be gone on a clean install from either thing I mentioned?
Yes, a clean install would format the drive. Unless by "over top" you mean to do a Repair Install.

One of the .iso's that you linked or a clean install from a new win 7 Pro or Ultimate disc. I would really hate to lose the data partition if I didn't have to. It has a wealth of info on it.
If it is that valuable, and it was me, I would have at least 3 copies of it before I did anything to my machine.

Is this screenshot of the .iso what I would use if I were to do it with my key right now instead of Ultimate or Pro?
Your system specs are incomplete, you're only showing Windows 7 home premium. Do you have a 32bit or 64bit system ???

From the limited amount of information you offer, I can only assume you will need this:
English version, Windows 7 Home Premium x86 SP1 U (media refresh) X17-58996.iso

If you insist on using a 64bit version you will have to run the unlocker mentioned in Step1 of the Clean Install Tutorial, but why waste a 64bit OS if your machine wasn't built with 64bit capabilities? It may run, but it will not run as well.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
Someone more paranoid than me. I laughed when I saw that "I would have at least 3 copies of it before I did anything to my machine". That's Windows. I went to see a Tek friend today to talk to him about all these problems I was having and he tells me, "Buy a Mac Randy". I hate when he says that. Obviously he hates Windows, but I would probably be bored with a Mac. By the way, My machine is a x64. When I mentioned the 100gb data partition I didn't want to lose I wasn't talking repair, I was thinking a custom install? By over top I meant right over the Win 7 HP x64 that's installed right now. I would boot to the install disk and choose the custom install, but I think when Greg mentioned it earlier there was an either or there on the matter of the 100MB Reserved partition It all gets so confusing. With a brand new Windows 7 install disk Ultimate or Pro it would come with a reserve partiton right? Not to mention I still have recovery discs from Acer. I will have to think about all this.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 8943g
OS
Windows 7 home premium x64
CPU
Core i5-430M
Motherboard
Acer SM83-CP
Memory
8gb
Graphics Card(s)
Mobility Radeo 5650
Monitor(s) Displays
Generic
Screen Resolution
1920x1080
Hard Drives
Samsung HM641jI
Corsair SSD
Antivirus
ESET AV V7
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