Screen reduces in size.

[Bob1611]

When I am typing in a form, writing in word pad, no matter what I am doing, all of a sudden whatever is on the screen will suddenly get smaller in size until it can't be read. To bring it back to size, I have to press CTRL and the Plus (+) key to bring it back to size. What is causing this, and how can I lock the screen when it's being used?

 

[nilank]

Have no idea of what you're saying, maybe some key on your keyboard is stuck and remains pressed.

Describe a bit more. It seems impossible to even imagine such a situation.

 

[Bob1611]

Have no idea of what you're saying, maybe some key on your keyboard is stuck and remains pressed.

Describe a bit more. It seems impossible to even imagine such a situation.

I've never had this to happen before on any computer. There are no keys stuck. The only way I can get around it, is to use the old hunt and peck system. I can't imagine it happening either....When I first got this laptop it didn't happen. I was just in hopes there was someway to lock the screen image in place.
Thanks for your reply.

 

[nilank]

Perhaps you could post screenshot showing the problem?

 

[AddRAM]

I would think there`s something up with the touchpad. Try hooking up an external mouse and see if it still happens, but it does sound like something is getting stuck.

 

[Bob1611]

Perhaps you could post screenshot showing the problem?

I can't post a screen shot. Can you imagine what your working on something and it zooming in or out all of a sudden without touching the keyboard. If I don't hit a key to stop it, it will get so large or small you can't read anything. I can't explain this any more simple than this.

 

[Brink]

Hello Bob, and welcome to Seven Forums.

I'm on the same thought as what Brian posted above.

Double check your touchpad settings to see if you have a pinch zoom type option enabled. If so, disable it to see if this problem continues.

 

[nilank]

Perhaps you could post screenshot showing the problem?

I can't post a screen shot. Can you imagine what your working on something and it zooming in or out all of a sudden without touching the keyboard. If I don't hit a key to stop it, it will get so large or small you can't read anything. I can't explain this any more simple than this.

• Fine. Click Start rb: > Type "msconfig" and hit Enter.
• Now click on the Startup tab and uncheck anything that says "touchpad" or "pointing device" or similar.
• Now click on Services tab and check on "Hide all Microsoft services". Now in the list above, uncheck anything that says "touchpad" or "pointing device" or similar.
• Now restart your system and check if the problem still persists and report back.

Note: Doing the above will disable touchpad features like pinch zoom and all that.

 

[Bob1611]

Hello Bob, and welcome to Seven Forums.

I'm on the same thought as what Brian posted above.

Double check your touchpad settings to see if you have a pinch zoom type option enabled. If so, disable it to see if this problem continues.

Thanks Brink,
I finally found the Pinch Zoom option, and it was enabled. I disabled it, so I'll see if that takes care of the problem. I glad someone read the problem that understands what their reading.

 

[AddRAM]

I understood. Told you something was up with the touchpad I did.

Maybe in the future you could refrain from insulting other members.

 

[Brink]

Glad be could help Bob. Please let us know how it goes.