This morning, Windows installed 5 updates, which I had postponed from yesterday. It told me to reboot but when it did, it got stuck at the Press ESC point. There was no disk activity. I turned off and rebooted again several times with the Windows Repair disk in the DVD drive. I was able to run the startup test but it said it couldn't repair it. The log said the the fault was caused by a critical update.
I went into System Restore, but I am unsure of the options. It showed a screen with all my partitions already ticked, including the Windows boot partition which was greyed out.
Am I supposed to leave all the partitions ticked, or if I don't, will I then lose those partitions?
I currently have the Wondershare LiveBoot 2012 DVD running but I'm not sure what option I need to use. Recover MBR, Recover Boot Sector, or Recover Boot files, or all of them?
I I'm really hoping someone can give me advice with this as I'm stuck, not wanting to do the wrong thing!
Thank you.
I went into System Restore, but I am unsure of the options. It showed a screen with all my partitions already ticked, including the Windows boot partition which was greyed out.
Am I supposed to leave all the partitions ticked, or if I don't, will I then lose those partitions?
I currently have the Wondershare LiveBoot 2012 DVD running but I'm not sure what option I need to use. Recover MBR, Recover Boot Sector, or Recover Boot files, or all of them?
I I'm really hoping someone can give me advice with this as I'm stuck, not wanting to do the wrong thing!
Thank you.
My Computer
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- HP Envy 15
- OS
- Windows 8.1.1
- CPU
- AMD A10-5750M APU with Radeon(tm) HD Graphics
- Memory
- 8gb
- Hard Drives
- 1TB Serial ATA 16mb buffer