Screen stays at 'Press ESC for options'

bertie11

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This morning, Windows installed 5 updates, which I had postponed from yesterday. It told me to reboot but when it did, it got stuck at the Press ESC point. There was no disk activity. I turned off and rebooted again several times with the Windows Repair disk in the DVD drive. I was able to run the startup test but it said it couldn't repair it. The log said the the fault was caused by a critical update.
I went into System Restore, but I am unsure of the options. It showed a screen with all my partitions already ticked, including the Windows boot partition which was greyed out.
Am I supposed to leave all the partitions ticked, or if I don't, will I then lose those partitions?

I currently have the Wondershare LiveBoot 2012 DVD running but I'm not sure what option I need to use. Recover MBR, Recover Boot Sector, or Recover Boot files, or all of them?

I I'm really hoping someone can give me advice with this as I'm stuck, not wanting to do the wrong thing!

Thank you.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Envy 15
OS
Windows 8.1.1
CPU
AMD A10-5750M APU with Radeon(tm) HD Graphics
Memory
8gb
Hard Drives
1TB Serial ATA 16mb buffer
Problem solved!

I made the choice to use Bootsector Recovery option and that fixed it.

When Using the Wondershare Liveboot disk, if I had used _any_ of the three recovery options (Recover MBR, Recover Boot Sector, or Recover Boot files) would I have caused more problems if I has used the wrong one?

And if I had used the System Restore from the Windows 7 repair disk should I leave the ticks in all my other partitions?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Envy 15
OS
Windows 8.1.1
CPU
AMD A10-5750M APU with Radeon(tm) HD Graphics
Memory
8gb
Hard Drives
1TB Serial ATA 16mb buffer
I thought I had fixed this so got on with some work then dad to reboot, got the same fault again where it sticks at the HP logo and Press ESC.

I've got it back in Wondershare SafeBoot and just weighing up what to do.

Any suggestions please?

Thank you.

I just managed to recover an Acronis True Image from 2 days ago with the MBR but when I reboot the problem is still there. It get to the HP logo and press ESC, the disk light blinks once and that is it. When I press ESC after several minutes I get some F options and I am then able to load Wondershare, Acronis loader and Windows 7 repair disk but I cannot nail the fault totally!
 
Last edited:

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Envy 15
OS
Windows 8.1.1
CPU
AMD A10-5750M APU with Radeon(tm) HD Graphics
Memory
8gb
Hard Drives
1TB Serial ATA 16mb buffer
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