Screen switches off while playing games

win764x

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Hi, I was starting to play Portal but as soon as it loaded my screen switched off. This doesn't happen while playing Microsoft flight simulator 2004. Could someone please help I really want to play Portal! :mad::cry:
 

My Computer My Computer

Computer Manufacturer/Model Number
Hewlett-Packard dv6
OS
Windows 7 Home Premium 64bit
CPU
AMD Athlon II M320 Caspian 42nm Tec
Motherboard
Hewlett-Packard 3635
Graphics Card(s)
ATI Mobility Radeon HD 4200 Series (HP)
Monitor(s) Displays
Generic PnP Monitor 1366x768@60Hz
Hard Drives
298GB Western Digital WDC ATA SATA
Mouse
Logitech M195 Wireless and Integrated touchpad
Does your system meet the minimum requirements to play portal? If it does, once the game is installed have you checked the system settings for graphics display for best resolutions?
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom built
OS
Windows 7 Ultimate 64 bit
CPU
AMD Phenom II X4 965 Black Edition
Motherboard
Gigabyte GA-MA790X-DS4
Memory
GSkill 4 X 2 GB PC 8500
Graphics Card(s)
XFX Radeon HD 6790 D
Sound Card
On board RealTek HD
Monitor(s) Displays
Dual monitors:Samsung SyncMaster S20B300
Screen Resolution
1600 X 900
Hard Drives
Seagate Barracuda 1TB (primary)
Seagate Barracuda 2 X 320 GB
PSU
Ultra X4 750 watt fully modular
Case
Thermaltake Overseer RX 1 full tower
Cooling
Core-Contact 92 mm CPU Cooler
Keyboard
Logitech G510
Mouse
Razor DeathAdder
Internet Speed
50/5 Mbps UL/DL
Other Info
Optical: Super Muliti DVD burner w/lightscribe, Hauppauge WinTV HVR-1800
It does reach the minimum requirements to play:

Minimum Requirements:

1.7 GHz Intel Processor
518 MB Ram
NVIDIA GeForce3 128 MB or ATi Radeon 8500 128 MB

My System:
2.1 GHz AMD Duel Core M320
4 GB Ram
ATI Readon 4200 Series
 

My Computer My Computer

Computer Manufacturer/Model Number
Hewlett-Packard dv6
OS
Windows 7 Home Premium 64bit
CPU
AMD Athlon II M320 Caspian 42nm Tec
Motherboard
Hewlett-Packard 3635
Graphics Card(s)
ATI Mobility Radeon HD 4200 Series (HP)
Monitor(s) Displays
Generic PnP Monitor 1366x768@60Hz
Hard Drives
298GB Western Digital WDC ATA SATA
Mouse
Logitech M195 Wireless and Integrated touchpad
I don't know much about ATI but is the 4200 series better, or at least, equal to the 8500? if not... there might be your answer.

Another one is corrupted drivers, perhaps you need a clean install of the latest drivers?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built... Intel/Nvidia/ASRock
OS
Windows 7 x64 (Ultimate)
CPU
Intel i5-4670K
Motherboard
ASRock Z87 Extreme 6
Memory
8GBs Ripjaws 2133Mhz
Graphics Card(s)
Asus GTX660 (2GBs)
Sound Card
Onboard Realtek HD
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680 x 1050
Hard Drives
Samsung 840 SSD 120GBs
Samsung 750GB 32MB cache
1.5 TB
PSU
PC Cooling 750w Silencer
Case
Thermaltake Spedo Advance
Cooling
Std Cooler
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
Comcast 20Mbit
Antivirus
Avast
Browser
Firefox
I don't know how you do a clean install of the drivers.
 

My Computer My Computer

Computer Manufacturer/Model Number
Hewlett-Packard dv6
OS
Windows 7 Home Premium 64bit
CPU
AMD Athlon II M320 Caspian 42nm Tec
Motherboard
Hewlett-Packard 3635
Graphics Card(s)
ATI Mobility Radeon HD 4200 Series (HP)
Monitor(s) Displays
Generic PnP Monitor 1366x768@60Hz
Hard Drives
298GB Western Digital WDC ATA SATA
Mouse
Logitech M195 Wireless and Integrated touchpad

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built... Intel/Nvidia/ASRock
OS
Windows 7 x64 (Ultimate)
CPU
Intel i5-4670K
Motherboard
ASRock Z87 Extreme 6
Memory
8GBs Ripjaws 2133Mhz
Graphics Card(s)
Asus GTX660 (2GBs)
Sound Card
Onboard Realtek HD
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680 x 1050
Hard Drives
Samsung 840 SSD 120GBs
Samsung 750GB 32MB cache
1.5 TB
PSU
PC Cooling 750w Silencer
Case
Thermaltake Spedo Advance
Cooling
Std Cooler
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
Comcast 20Mbit
Antivirus
Avast
Browser
Firefox
Thanks but it says "STEP 2. Reboot your PC and go into Safe Mode when your PC is rebooting, by tapping F8 during the black screen with ~4 or 5 lines of text which comes before the Windows loading screen, and then selecting 'Safe Mode' as the startup type, and 'Windows XP' as the Operating System." It says to use Windows XP. I use Windows 7? What do I do now?
 

My Computer My Computer

Computer Manufacturer/Model Number
Hewlett-Packard dv6
OS
Windows 7 Home Premium 64bit
CPU
AMD Athlon II M320 Caspian 42nm Tec
Motherboard
Hewlett-Packard 3635
Graphics Card(s)
ATI Mobility Radeon HD 4200 Series (HP)
Monitor(s) Displays
Generic PnP Monitor 1366x768@60Hz
Hard Drives
298GB Western Digital WDC ATA SATA
Mouse
Logitech M195 Wireless and Integrated touchpad
Thanks but it says "STEP 2. Reboot your PC and go into Safe Mode when your PC is rebooting, by tapping F8 during the black screen with ~4 or 5 lines of text which comes before the Windows loading screen, and then selecting 'Safe Mode' as the startup type, and 'Windows XP' as the Operating System." It says to use Windows XP. I use Windows 7? What do I do now?


Same steps just look at it as xp instead of 7 lol the fix is the same across the platform don't get confused follow the steps like you were if it was xp and it should come out the same
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
CoreI7-6700K MrFingerIII Special Builds
OS
Windows 10 Home Premium 64bit sp1
CPU
Intel I7-6700K @ 4.6 Ghz 1.344 volts everyday OC
Motherboard
Asrock Fatality K6 Z170 Socket 1151
Memory
32GB G-Skill TridentZ 3200mhz 16-18-18-38 DDR4
Graphics Card(s)
Sli Gigabyte Windforce GTX 980 G1
Sound Card
AC97 Creative Rage Tactic 3D Headphones Bluetooth
Monitor(s) Displays
27" Asus ROG Swift PG278Q G-Sync 48" Vizio Smart HD TV
Screen Resolution
2560x1440p 27"- 48" Currently Gaming at 2560x1440p Res 2K
Hard Drives
250GB Samsung Evo840SSD Seagate baracuda 500 GB WD Mybook 500Gb 1TB Seagate Barracuda
PSU
HX1050w Corsair Silver 80plus certified crosfire/sli
Case
Enthod Pro Full Tower
Cooling
Corsair H110i GT 280 mm High Performance WaterBlock
Keyboard
Logitech wireless keyboard
Mouse
Logitech wireless mouse
Internet Speed
Cox Cable 100+ mb
Antivirus
WebRoot Spysweeper with Antivirus
Browser
IE-10, Chrome, Opera
Other Info
My Other Rig is a AMD FX8320E @4.6Ghz 16GB Ballistic Sport Ram
Mobo Asrock Fatality 990FX 120GB OCZ SSD 1TB Seagate Barracuda Corsair H75 Cooling PSU Corsair CX750
GPU GTX Gigabyte 970G1
+1 ... what he said! ;_
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built... Intel/Nvidia/ASRock
OS
Windows 7 x64 (Ultimate)
CPU
Intel i5-4670K
Motherboard
ASRock Z87 Extreme 6
Memory
8GBs Ripjaws 2133Mhz
Graphics Card(s)
Asus GTX660 (2GBs)
Sound Card
Onboard Realtek HD
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680 x 1050
Hard Drives
Samsung 840 SSD 120GBs
Samsung 750GB 32MB cache
1.5 TB
PSU
PC Cooling 750w Silencer
Case
Thermaltake Spedo Advance
Cooling
Std Cooler
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
Comcast 20Mbit
Antivirus
Avast
Browser
Firefox
Ok thanks :)
 

My Computer My Computer

Computer Manufacturer/Model Number
Hewlett-Packard dv6
OS
Windows 7 Home Premium 64bit
CPU
AMD Athlon II M320 Caspian 42nm Tec
Motherboard
Hewlett-Packard 3635
Graphics Card(s)
ATI Mobility Radeon HD 4200 Series (HP)
Monitor(s) Displays
Generic PnP Monitor 1366x768@60Hz
Hard Drives
298GB Western Digital WDC ATA SATA
Mouse
Logitech M195 Wireless and Integrated touchpad
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