Script blocking program

[WaltB32]

I just uploaded a Windows Update security patch for Windows 7 and since than I have not been able to
run one of my diagnostic programs script attached. It appears that active X is causing a problem.

 

[mrjimphelps]

Perhaps you could rename the file that contains the scripts -- go to the folder listed in the box under "URL" and rename activeX.js to activeX_.js_. This will keep the misbehaving scripts from running. [C:\Program Files (x86)\Spotmau\PowerSuite Golden Edition/PowerSuite 2012/PcCheck/res/mainform/htmlui/js/activeX.js]

 

[WaltB32]

Changed but still has problems

Changed the file as you suggested but now it goes to a default file.

 

[mrjimphelps]

I suggest that you uninstall Sportmau PowerSuite Golden Edition, and see if that solves the problem.

If it does, then you might try to reinstall it. Perhaps the uninstall and reinstall will fix the problem. If it doesn't, then uninstall it and don't reinstall it.

 

[WaltB32]

Still not working

I uninstalled and reinstall Spotmu and the script continues to come back and blocks the diagnostic
program. It is also not allowing me to access my drive on the protective Safe even after the password
has been entered.

 

[mrjimphelps]

When Sportmau was uninstalled, did the script go away? Could you access your drive?

If so, then you'll need to uninstall Sportmau in order to eliminate the problem. It is the problem.

 

[WaltB32]

Script

No I could not access the drive and the script returned after 1 cycle of the diagnostic.

 

[mrjimphelps]

Boot into Safe Mode and uninstall Sportmau.

 

[WaltB32]

Safemode

That worked and the program is back to normal. Could you explain why it worked and uninstalling it
the other way didn't?

 

[mrjimphelps]

When you are in Safe Mode, you are running Windows in a stripped-down way, with as little functionality enabled as possible. This allows you to accomplish tasks which you aren't able to do in regular mode, because there is less to interfere with these tasks.

Some examples:

• A lot of malware can't function when you are in Safe Mode. Therefore, Safe Mode is a good environment for getting rid of malware.
• Defragging your hard drive can be very slow when you do it in regular mode, because the hard drive is being accessed by other processes. So there are two ways to fix this problem: (1) go to Task Manager and kill pretty much everything, so that nothing else is accessing the hard drive, or (2) go in Safe Mode, where hardly anything is running. I prefer simply going into Safe Mode if I need to run defrag.
• Sometimes video problems cause issues in Normal Mode. However, if you go into Safe Mode, the video is plain-vanilla VGA, which means that you can work and get things done, even though the video isn't as nice. There is also a "VGA Mode" (I don't remember what it is called in Windows 7; that was the name of it in earlier versions of Windows), which is Normal mode except for the hi-res video. If you choose "VGA Mode" and your problem goes away, then you know that you have a video problem.