Solved Second user not recognized

[HenriK37]

I have Win 7 Home loaded on a Dell 755 and set up for two two users, each with a separate password. Both users are set up as 'Administrators".

When I log on as user #1, everything seems to work fine. When I log on as user #2, Win 7 is slow to start and remembers nothing about how user #2's desk top was previously set up. A brief error message that sometimes appears when one logs in as user#2 seems to be saying that user 2's existence isn't recognized and a 'guest' (which isn't supposed to be working) desktop comes up instead with a temporary profile.

What could be going on and what needs to be fixed?

 

[GokAy]

See if this tutorial helps http://www.sevenforums.com/tutorial...-failed-logon-user-profile-cannot-loaded.html

 

[Ranger4]

Hi Henrik37, welcome to Windows Seven Forums.

Read through this link for how to do what you want.

http://www.sevenforums.com/tutorials/103538-user-account-type-change.html

 

[GokAy]

To be honest, after thinking a bit and seeing Ranger's post, I would just try to create a new user and see if it works ok. Then move all data files to new account and get done with it instead of trying to fix that account.

http://www.sevenforums.com/tutorials/181024-user-account-create.html

 

[HenriK37]

A general comment: I am astonished at the quality of the several tutorials by 'Brink' recommended by several respondents. I ended up simply deleting the user #2 account as it hadn't been fully customized thinking that that would be the easier fix. It seemed to work at first but does not seem to have fully solved the problems with the user #2 account. I have now deleted my second attempt at establishing a user #2 account and then used Regedit to see if I was down to a single long set of numbers as seems to be what I should have expected from reading the tutorials. With only the original user #1 account supposedly in place, I have two long strings of numbers; one ending in "-1000" and another identical string but ending in "-1001.bak". Although the tutorial doesn't cover such a situation, I can't help but wonder if this second string of numbers ending in "-1001.bak" is describing whatever it is that is causing my problem and preventing a new user #2 account from functioning properly. As I am 77 years old and go back to the MS-DOS days. I do not really understand anything about Windows after Win98 (and I didn't understand Win98 all that well). Does anyone have any further suggestions, pointers to tutorials, or advice? Thanks for all responses, both past and any future ones.

 

[GokAy]

Ask in the corresponding tutorial thread to get a better response.

What does it say in .bak key for ProfileImagePath? Is it one of your current accounts or a deleted one?

 

[HenriK37]

Thanks for your very quick response.

In the registry number string ending in "-1000", the ProfileImagePath indicates "c:\users\JHH"
In the registry number string ending in "-1001.bak", the ProfileImagePath indicates "c:\users\JHH_2"

My take on this difference in user name is that the the registry is saying "we have two different users here". Assuming that this tentative conclusion is more-or-less correct, I came up with the notion that whatever user "-1001.bak" pertains to is the problem. If so, how do I get rid of whatever I need to get rid of? If not, what do I try next?

 

[GokAy]

JHH is your main account, don't touch that one. You can verify by opening a cmd in your main account, and it will say C:\Users\JHH>

Create a manual System Restore point (click Create instead at step 6 and exit out when finished) - http://www.sevenforums.com/tutorials/700-system-restore.html
Create a Windows Repair Disk if you don't have one yet - http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html
Go into Control Panel - User Accounts - manage other accounts, make sure there is no JHH_2, delete if there is.
Then go to C:\Users and delete JHH_2 only
Go to the registry select the 1001.bak on left pane and "export".
Now, delete 1001.bak
Restart just in case (hope PC starts! )
Create a new user, log in with it, and go to registry to check the profilelist
Restart a few times, and check registry again

 

[HenriK37]

My thanks to all who responded, particularly GokAy. Although the recommended tutorial didn't exactly fit my problem, its guidance was close enough to what I was experiencing to enable me to puzzle out what to do with GokAy's help. Many thanks.