Solved seemingly random BSOD events

[drumtrucker]

cannot attribute to any particular activity. Have tried with most external USB peripherals unplugged and or plugged in different ports.

I can live with once a week, but once or more a day is becoming problematic.

 

[Golden]

ffff880`035eaef0  fffff880`00040001
fffff880`035eaef8  00000000`000000fe
fffff880`035eaf00  fffff880`035eaf30
fffff880`035eaf08  fffff880`061177ffUnable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 igdkmd64+0x727ff
fffff880`035eaf10  fffffa80`0ff19000
fffff880`035eaf18  fffff880`00040001
fffff880`035eaf20  00000000`000000fe
fffff880`035eaf28  00000000`00000000
fffff880`035eaf30  00000000`00000000

start             end                 module name
fffff880`060a5000 fffff880`065c2600   igdkmd64 T (no symbols)           
    Loaded symbol image file: igdkmd64.sys
    Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
    Image name: igdkmd64.sys
    Timestamp:        [B][COLOR="Red"]Fri Nov 01 04:58:01 2013[/COLOR][/B] (5272A131)
    CheckSum:         0052AB18
    ImageSize:        0051D600
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Try updating the Intel video driver:
https://downloadcenter.intel.com/Default.aspx

 

[drumtrucker]

updated video driver to 9.17.10.3517
will see what happens (or hopefully, doesn't happen)

 

[drumtrucker]

Crap, still getting BSOD. Darn it anyway

 

[Golden]

Upload new zip file

 

[drumtrucker]

Should I 'cleanup' older info at some point? Also, if still looks like video issues, I am willing to put in a Video card (am shopping now and appropriate ones only 30/40 bucks). Currently running on built in Intel video.

 

[Golden]

OK, you seem to have two problems here, both network-related.

fffff880`1b15e030  ffff0000`1ac35c53
fffff880`1b15e038  fffff880`03bf341eUnable to load image [COLOR="Red"][B]jakndis.sys[/B][/COLOR], Win32 error 0n2
*** WARNING: Unable to verify timestamp for jakndis.sys
*** ERROR: Module load completed but symbols could not be loaded for jakndis.sys
 jakndis+0x341e
fffff880`1b15e040  fffffa80`15c2f3d0

start             end                 module name
fffff880`03bf0000 fffff880`03bfb000   jakndis  T (no symbols)           
    Loaded symbol image file: jakndis.sys
    Image path: jakndis.sys
    Image name: jakndis.sys
    Timestamp:        [COLOR="red"][B]Mon May 23 20:39:06 2011[/B][/COLOR] (4DDA4052)
    CheckSum:         000175AF
    ImageSize:        0000B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

See if an update Jaksta driver is available here, and install that:
Jaksta Support

fffff880`1b15e810  00000000`00000000
fffff880`1b15e818  fffff880`03ad1139Unable to load image [COLOR="red"][B]Rt64win7.sys[/B][/COLOR], Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
 Rt64win7+0x16139
fffff880`1b15e820  fffffa80`1010c000

start             end                 module name
fffff880`06645000 fffff880`066b5000   Rt64win7   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        [COLOR="red"][B]Mon Mar 21 23:50:32 2011[/B][/COLOR] (4D8750A0)
    CheckSum:         0006FFBB
    ImageSize:        00070000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update the Realtek network driver from here:
Realtek

The Intel card still shows as a problem, even through the driver appears updated. Leave that for now and lets make sure the network drivers are fixed.

Don't worry about cleaning our older .dmp's at this stage, I can sort through that.

 

[drumtrucker]

Uninstalled Jakstra
'repaired' Realtek and observed that an updated driver was installed during 'repair' process.
by the way, thanks
will advise if/when another BSOD. How long without one warrants a 'solved' state??

 

[drumtrucker]

I am going to assume 5 or 10 minutes does NOT equal 'solved'.
I had NOT rebooted after uninstalling Jakstra and updating Realtek, which may be an issue??

A new thing happened at BSOD, it said something about 'file to small...' switching to mini dump

 

[drumtrucker]

guess reboot was not helpful... another BSOD

 

[Golden]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 101, {19, 0, fffff88002542180, 4}

*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------

0: kd> lmvm Rt64win7
start             end                 module name
fffff880`06a56000 fffff880`06ac6000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        [B][COLOR="Red"]Mon Mar 21 23:50:32 2011[/COLOR][/B] (4D8750A0)
    CheckSum:         0006FFBB
    ImageSize:        00070000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Repairing the Realtek driver isn't the way to go, as seen by the date of the driver. You must download and install a new driver.

 

[drumtrucker]

When I did 'repair', it was with freshly downloaded install package and I did observe 'new driver install' during the process, with the 7/15/2014 date just sayin'.
I have now UNINSTALLED driver and REINSTALLED with same package which contains a 'rt64win7.sys' file with modified date of 7/15/2014.
will reboot and cross fingers

p.s. occasionally running WTP (installed on a separate drive) and, so far, BSOD, has not occurred. Note that not all the same programs are installed on the WTP system, yet.

 

[drumtrucker]

and we have a new record... maybe 5 minutes after boot.

 

[Arc]

"CLOCK_WATCHDOG_TIMEOUT (101)
An expected clock interrupt was not received on a secondary processor in an
MP system within the allocated interval. This indicates that the specified
processor is hung and not processing interrupts."

What you're looking for will be in one of the following categories:

a) BIOS bug
b) a driver whose activity is causing the target processor to lock up
c) a hardware defect (temperature, voltage, dust, RFI, outright borkedness...)

The BIOS is latest for your Motherboard ... your computer

BaseBoardProduct = FH67
BaseBoardVersion = 1.0

Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: http://www.sevenforums.com/tutorials/311593-speccy-publish-snapshot-your-system-specs.html .

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator - The most trusted PSU Wattage Calculator
Also let us the wattage of the PSU.

Will decide next steps after knowing these two.

 

[drumtrucker]

installed a video card to eliminate built in video (nvidea gt-610), didn't stop BSODs

blew out substantial dust while box open, didn't stop BSODs

attached are requested items

my PSU is 300w, just ordered a 500w upgrade PSU

reminder:
have not had BSOD when running on WTP (which does not have all the same software yet)

and in W7HP, I don't think I have had one when Firefox and/or Chrome not open, though they normally are.

 

[Arc]

my PSU is 300w, just ordered a 500w upgrade PSU

Now that is an information. If possible change the order for a 600W one.

300W PSU is never enough for any desktop. But the branded PC Manufacturers dont care. They can do it as the customers go behind brand-names without judging what they are getting against their money.

Let us know the situation after applying the replacement PSU. No further troubleshooting is meaningful before that.

 

[drumtrucker]

my PSU is 300w, just ordered a 500w upgrade PSU

Now that is an information. If possible change the order for a 600W one.

300W PSU is never enough for any desktop. But the branded PC Manufacturers dont care. They can do it as the customers go behind brand-names without judging what they are getting against their money.

Let us know the situation after applying the replacement PSU. No further troubleshooting is meaningful before that.

This is a Shuttle barebones SH67H3
The only PSU ugrade available is the 500w and I just installed it, so fingers crossed....

 

[Arc]

Is the case specious enough?

 

[drumtrucker]

Is the case specious enough?

is it, "misleading in appearance, especially misleadingly attractive" enough? Maybe not. Is it spacious enough? For what? For the 500w PSU made to fit it, yes. For anything larger, probably not.

I have had one crash since PSU upgrade, but I was on my WTP system/drive at the time. Been up on 7 for an hour or two, but I don't think the PSU was the issue. (I'd love to be wrong though)

 

[drumtrucker]

what is the significance of the 9-9-9-24 by my memory in the Speccy report?
RAM
16.0GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)