Service Pack won't install

[seanysean]

Hi,

Every time I start up my machine I get the following message from Windows (I'm using Windows 7 Ultimate 64 Bit):

Configuring Service Pack
0% complete
Do not turn off your computer

This remains completely unchanged for about 10 minutes then changes to:

Failure configuring Service Pack
Reverting changes

Does anyone know how I can fix this or stop it from happening?

Many thanks.

SJ.

 

[Boozad]

Please download the tool linked below, run it as Administrator and upload the resulting .zip file to your next post.


Download

 

[NoelDP]

Please follow the Windows Update Posting Instructions
and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file