Please fill out your specs when you have the chance, makes it easier for people to give you a hand!
Please download
Junkware Removal Tool to your desktop.
- Shut down your protection software now to avoid potential conflicts.
- Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
- The tool will open and start scanning your system.
- Please be patient as this can take a while to complete depending on your system's specifications.
- On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
- Post the contents of JRT.txt into your next message.
Another useful one to use.
download
AdwCleaner by Xplode and save to your Desktop.
- Double click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 users right-click and select Run As Administrator.
- Click on the Scan button.
- AdwCleaner will begin...be patient as the scan may take some time to complete.
- After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
- The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
- Copy and paste the contents of that logfile in your next reply.
- A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
Using AdwCleaner v3: Scan & Clean:
Double click on AdwCleaner.exe to run the tool again.
Click on the Scan button.
AdwCleaner will begin to scan your computer like it did before.
After the scan has finished...
This time click on the Clean button.
Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
Copy and paste the contents of that logfile in your next reply.
A copy of that logfile will also be saved in the C:\AdwCleaner folder
Here's JRT Log. By the way, what do you mean by my specs Is Windows 7 Home Basic 32-bit not enough?
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Windows 7 Home Basic x86
Ran by kyzyl on Mon 12/23/2013 at 11:34:01.94
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~ Services
~~~ Registry Values
~~~ Registry Keys
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{72D89EBF-0C5D-4190-91FD-398E45F1D007}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\scripthelper.exe
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\viprotocol.dll
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\conduit
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\softonic
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\conduit
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\smartbar
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\conduit
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\protocols\handler\viprotocol
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\scripthelper.scripthelperapi
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\scripthelper.scripthelperapi.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\viprotocol.viprotocolole
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\viprotocol.viprotocolole.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\SoftonicDownloader_for_free-wma-to-mp3-converter_2_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\SoftonicDownloader_for_free-wma-to-mp3-converter_2_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
~~~ Files
Successfully deleted: [File] "C:\windows\System32\Tasks\dll-files.com fixer_monthly"
Successfully deleted: [File] "C:\windows\System32\Tasks\dll-files.com fixer_updates"
Successfully deleted: [File] "C:\windows\Tasks\dll-files.com fixer_monthly.job"
Successfully deleted: [File] "C:\windows\Tasks\dll-files.com fixer_updates.job"
~~~ Folders
Successfully deleted: [Folder] "C:\Users\kyzyl\AppData\Roaming\dll-files.com"
Successfully deleted: [Folder] "C:\Users\kyzyl\AppData\Roaming\opencandy"
Successfully deleted: [Folder] "C:\Users\kyzyl\appdata\local\conduit"
Successfully deleted: [Folder] "C:\Users\kyzyl\appdata\local\cre"
Successfully deleted: [Folder] "C:\Users\kyzyl\appdata\locallow\conduit"
Successfully deleted: [Folder] "C:\Program Files\conduit"
Successfully deleted: [Empty Folder] C:\Users\kyzyl\appdata\local\{02384242-8D62-4B25-A8BB-1399B2D64BDE}
Successfully deleted: [Empty Folder] C:\Users\kyzyl\appdata\local\{166FCC37-2BEC-42F9-BF1A-7469B0BC7066}
Successfully deleted: [Empty Folder] C:\Users\kyzyl\appdata\local\{1C6AAB87-C9E1-400D-9B1F-BFAC322E5D5E}
Successfully deleted: [Empty Folder] C:\Users\kyzyl\appdata\local\{1E80BC6F-BA9A-4014-B21D-938875E6AB4C}
Successfully deleted: [Empty Folder] C:\Users\kyzyl\appdata\local\{20DC991B-BA97-412D-9D0F-B7F76A9B9661}
Successfully deleted: [Empty Folder] C:\Users\kyzyl\appdata\local\{2B762C06-5AF9-49AC-9164-5E03A6929114}
Successfully deleted: [Empty Folder] C:\Users\kyzyl\appdata\local\{339A4149-FD19-4CE7-9FBC-5F0FF92278BB}
Successfully deleted: [Empty Folder] C:\Users\kyzyl\appdata\local\{45758551-C206-4136-98F0-92D317259CDC}
Successfully deleted: [Empty Folder] C:\Users\kyzyl\appdata\local\{703D4513-0288-4624-8D98-5B6ED0FDCC4E}
Successfully deleted: [Empty Folder] C:\Users\kyzyl\appdata\local\{83315766-89C1-4E5A-A929-105DCF2E3836}
Successfully deleted: [Empty Folder] C:\Users\kyzyl\appdata\local\{87AB7D39-B4F2-4AE8-AD60-0AC2AA9958CB}
Successfully deleted: [Empty Folder] C:\Users\kyzyl\appdata\local\{BCD61538-C8D3-497B-9173-24756C502387}
Successfully deleted: [Empty Folder] C:\Users\kyzyl\appdata\local\{C17E859F-25F8-44EB-A3D4-633AE6641945}
Successfully deleted: [Empty Folder] C:\Users\kyzyl\appdata\local\{C472499E-5446-4560-9BB9-698363C2222F}
Successfully deleted: [Empty Folder] C:\Users\kyzyl\appdata\local\{C5056A72-2F01-4E72-80CE-24656A2BF780}
Successfully deleted: [Empty Folder] C:\Users\kyzyl\appdata\local\{C9EFEC3E-BC78-4051-9678-0F5625F6047A}
Successfully deleted: [Empty Folder] C:\Users\kyzyl\appdata\local\{CAD9B1D5-D404-4B4E-BA8C-A57B549DEFA7}
Successfully deleted: [Empty Folder] C:\Users\kyzyl\appdata\local\{FAD287D0-C411-4822-8AE8-25C939F1996B}
Successfully deleted: [Empty Folder] C:\Users\kyzyl\appdata\local\{FD3F98C1-71A5-4F54-B08D-E1E514E4EA90}
~~~ Event Viewer Logs were cleared
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 12/23/2013 at 11:40:26.28
Computer was rebooted
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
------------------------------------------------------------------------------------------------
******ADW CLEANER LOG******
# AdwCleaner v3.016 - Report created 23/12/2013 at 12:06:45
# Updated 23/12/2013 by Xplode
# Operating System : Windows 7 Home Basic Service Pack 1 (32 bits)
# Username : kyzyl - KYZYL-PC
# Running from : C:\Users\kyzyl\Downloads\AdwCleaner.exe
# Option : Clean
***** [ Services ] *****
***** [ Files / Folders ] *****
Folder Deleted : C:\ProgramData\AVG Secure Search
Folder Deleted : C:\Program Files\AVG Secure Search
Folder Deleted : C:\Program Files\Common Files\AVG Secure Search
Folder Deleted : C:\Users\kyzyl\AppData\Local\AVG Secure Search
Folder Deleted : C:\Users\kyzyl\AppData\Local\NativeMessaging
Folder Deleted : C:\Users\kyzyl\AppData\Local\Temp\NativeMessaging
Folder Deleted : C:\Users\kyzyl\AppData\LocalLow\AVG Secure Search
***** [ Shortcuts ] *****
***** [ Registry ] *****
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Key Deleted : HKCU\Software\AVG Secure Search
Key Deleted : HKLM\Software\AVG Secure Search
Key Deleted : HKLM\Software\AVG Security Toolbar
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG Secure Search
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\08121C32A9C319F4CB0C11FF059552A4
***** [ Browsers ] *****
-\\ Internet Explorer v11.0.9600.16428
-\\ Google Chrome v24.0.1312.57
[ File : C:\Users\kyzyl\AppData\Local\Google\Chrome\User Data\Default\preferences ]
*************************
AdwCleaner[R0].txt - [2260 octets] - [23/12/2013 11:58:13]
AdwCleaner[S0].txt - [2235 octets] - [23/12/2013 12:06:45]
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [2295 octets] ##########
--------------------------------------------------------------------------------------
# AdwCleaner v3.016 - Report created 23/12/2013 at 12:29:14
# Updated 23/12/2013 by Xplode
# Operating System : Windows 7 Home Basic Service Pack 1 (32 bits)
# Username : kyzyl - KYZYL-PC
# Running from : C:\Users\kyzyl\Downloads\AdwCleaner.exe
# Option : Clean
***** [ Services ] *****
***** [ Files / Folders ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
***** [ Browsers ] *****
-\\ Internet Explorer v11.0.9600.16428
-\\ Google Chrome v24.0.1312.57
[ File : C:\Users\kyzyl\AppData\Local\Google\Chrome\User Data\Default\preferences ]
*************************
AdwCleaner[R0].txt - [2260 octets] - [23/12/2013 11:58:13]
AdwCleaner[R1].txt - [880 octets] - [23/12/2013 12:19:32]
AdwCleaner[S0].txt - [2375 octets] - [23/12/2013 12:06:45]
AdwCleaner[S1].txt - [802 octets] - [23/12/2013 12:29:14]
########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [861 octets] ##########