Solved Some shields cannot be turned on in Avast

[Nathan02]

File System Shield, IM Shield Off, and P2P Shield Off can not turn on. I tried enabling it, but it didn't work.
Any ideas?

 

[keebsuk]

Are you running any other AV or security program which may be conflicting?

Andy

 

[Nathan02]

Nope. I have MalwareBytes, but I know it's not causing any problems because I have been using Malwarebytes and Avast for years now. Everything was fine.

 

[cottonball]

Nathan02,

Are you running the latest version of avast!

Is it the paid version, or the free version?

If the paid version, when does the license expire?

I run avast! free on the computer being used now, and all the shields are OK.

Have you had any malware on the computer lately?

Here is a Test as to whether avast! 7.x is protecting your computer against malware:
https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1301

 

[cottonball]

Another option is to go to Control Panel > Programs and Features, find avast! on the list of Installed programs, and click: Uninstall

On the prompt that appears, select: Repair

Restart the computer when done.

 

[Nathan02]

Another option is to go to Control Panel > Programs and Features, find avast! on the list of Installed programs, and click: Uninstall

On the prompt that appears, select: Repair

Restart the computer when done.

Thank you! This solved my problem. It updated Avast to a newer version.
Thank you thank you thank you!

 

[cottonball]

Glad to help!!

 

[jadinolf]

Another happy avast! user.

 

[Bushmaster]

Another option is to go to Control Panel > Programs and Features, find avast! on the list of Installed programs, and click: Uninstall

On the prompt that appears, select: Repair

Restart the computer when done.

I'm not sure I agree with the fix-suggestion or the authenticity of the response because after hitting the unistall...there is no prompt to "repair".

I would guess that this is a bogus fix and a great way to have the AV uninstalled so that the malware can do it's job, otherwise, there should actually be a "repair" option.

 

[cottonball]

Is that right!!!!