Hello after some time. Zia and Dave; well guys after exhausting all options i took it ot the vendor's warranty guys (local warranty) and they took two days and finally fixed it.
I asked the tech guy what was it and he said it was a virus that was not getting detected and then he said he mounted the Hd as a slave and then was able to remove the virus. So my laptop got fixed. However, now there is another thing bothering me. Nothing wrong with the laptop software or hardware- machine is fully restored.
the thing is I did not know of this hidden partition thing that acer uses never knew that. So I lost my genuine windows in the process but he said he recovered my genuine windows from the hidden partition and asked me to make recovery disks ASAP. Now when I try that through acer erecovery management it wont work and says hd configuration is not set to factory defualts. backup aborted.
I searched for this and people say that my PQservice partition has been over-written and the MBR file has hence been curropted. I tried to factory restore the laptop through alt-f10 but it wont work either... any fix for that please???
I dont want to loose my genuine windows and if something again happens I want to be able to restore my kaptop to factory settings but I cant make backup recovery acer disks as the process wont run unless HD is back to factory default configuration.... I also has partitioned the drive in past and then had repartitioned and merged two partitions etc... I think this and then installing windows etc might have messed up this pqservice or mbr whatever it is.....
Help needed again guys!!!
