Sound card drivers show as working but still no sound

[gravityguy]

Hi, as stated in the subject, I am unable to hear any sound from my speakers since upgrading to the windows 7 64 bit. I followed the other post that I found on this but I still cannot hear any sound.

I have a dell inspiron 531. The hardware ids from the device manager are

HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1028020E&REV_1000

HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1028020E

I have installed the realtek drivers and they as working but I still get nothing but a slight hiss from my speakers. I have tried them on my laptop and they work fine.

Does anybody know what might be causing this? I am half tempted to get a new sound card but I am reluctant as it says my existing one is working (it just seems to have forgotten to tell the speakers!)

If anybody knows a fix for this I really would be eternally grateful

Many thanks
Mike

 

[DMHolt57]

Let's start by right clicking the speaker icon in your system tray and select playback devices from the options...right clik on the speakers and set as default. You can select to disable the independent headphone jacks if the speakers are plugged to the sound card. Then clik on properties and go to the levels tab at top. Set the slider to 100%. Go back to the playback devices window and select Configure button. Test the individual speakers by clicking on them one at a time.

 

[gravityguy]

Thanks for your response DMHolt57. I have tried what you suggested but it still hasn't worked. Weirdly, if I turn the volume down on the pc, the speakers do hiss more quietly so something tmust be getting through to them?

 

[gravityguy]

I really could do with help trying to sort my sound problem as I still haven't worked out what is causing it. PLEASE!!

 

[johnebadbak]

Drivers and Downloads | Dell [United States]
is this your pc? if so it supports 32bit system not 64bit.
could be you have the wrong drivers try the vista 32 bit drivers

 

[Sardonicus]

First....uninstall the latest Realtek drivers and then re-install the original Dell drivers.
Drivers and Downloads | Dell [United States]

There are no Windows 7 drivers on the Dell site for your computer.
The Vista drivers may work or you can try running them in compatibility mode.
http://www.sevenforums.com/tutorials/316-compatibility-mode.html