Sound playing from both speakers and headphones at same time.

Zephandrypus

New member
Local time
1:54 PM
Messages
8
In the Windows audio playback tab there's only "speakers" but sound is playing from both speakers and the headphones, with headphones plugged into the right jack. I checked the Realtek Control Panel and there was F**K ALL for options there (see attached). There is an Intel(R) Display Audio in Device Manager alongside Realtek High Definition Audio. So now I can't watch warm-up videos at school without blasting the sounds through my speakers as well.

I tried a System Restore to before the problem started but it didn't do anything. The problem started around the time I ran an Advanced Systemcare 8 scan, which does the following tasks:

  • Spyware Removal
  • Registry Fix
  • Privacy Sweep
  • Junk Files Clean
  • Internet Boost
  • Shortcuts Fix
  • Registry Defrag
  • System Optimization
  • Security Defense
  • Disk Scan
  • Vulnerability Fix (Windows Updates)
  • Disk Optimization
Also when I move my laptop it shuts off for some reason, so it could've interupted the scan or updates or something.


System Specs included inside attached DxDiag.
 

Attachments

  • DxDiag.txt
    DxDiag.txt
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  • Realtek.png
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My Computer My Computer

At a glance

Windows 7 Professional 64-bit SP1Intel Core i5 2520M @ 2.50 GHz4.00GB Single-Channel DDR3 @ 664MHzIntel HD Graphics 3000
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba
OS
Windows 7 Professional 64-bit SP1
CPU
Intel Core i5 2520M @ 2.50 GHz
Motherboard
Toshiba Portable PC
Memory
4.00GB Single-Channel DDR3 @ 664MHz
Graphics Card(s)
Intel HD Graphics 3000
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Internal LCD
Screen Resolution
1600x900@60Hz
Hard Drives
298 GB HDD Toshiba ATA
Mouse
Anker 8200 DPI
Internet Speed
120 mbps
Antivirus
MalwareBytes, Microsoft Security Essentials
Browser
Vivaldi
I'm afraid the Advanced Systemcare 8 scan screwed up the PC. NEVER run one of these types of programs. They can potentially can cause more harm than what they claim to fix. These types of programs are in the "snake oil" category.

There should be more listed in the Realtek HD Audio Manager than what you show. I suspect you are going to have to do a "factory restore" or a clean install to fix it (and whatever else it messed up).

Sorry
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
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