Solved Sound Popping during gaming

avocet82

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Hi All

Wondering if there is anyone out there who can help me with my problem. I have an issue with sound popping when I start up Final Fantasy XIV. It seems to be triggered in game. Then, when I exit the game the sound popping still remains.

I've checked to see if my 5970 drivers are up to date which they appear to be. Tried disabling my on-board sound device and still seems to continue.

I'm connecting my PC to my HDTV through a HDMI to HDMI connection with a DVI to HDMI adaptor.

Running out of ideas and hoping someone can help.
 

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There are a lot of posts about popping and crackling sound. Look over the many posts and see if anything pertains to your system.

Make sure you have the latest sound drivers. Video drivers can also cause this. Wi-Fi can cause it, etc.
 

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Hi

Thanks for replying to my post. I've checked a number of posts regarding sound popping on here but none seem to exactly match my problem.

I'm pretty much a noob when it comes to pc problems - but do i need to update my audio drivers? I know that makes logical sense to do so seeing as the issue is regarding audio but i thought that was within my video card.

I'm pretty certain my video card driver is up to date but i did try updating my Realtek audio drivers in December 2010 but i thought this was updating the audio drivers on my motherboard which I don't think I use....

Am I making sense, am I talking crap? I'm just very confused about this all. I just want it to work how it should. :(

If you need anymore info please let me know.
 

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Windows 7 Home Premium 64bitIntel Core i7 950 3.06GHzCorsair XMS3 6GB (3x2GB) DDR3 PC3-12800C9 (16...XFX ATI Radeon HD 5970 Black Edition 2048MB G...
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i7 950 3.06GHz
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Gigabyte GA-X58A-UD3R Intel X58 (Socket 1366) DDR3 Motherboa
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Corsair XMS3 6GB (3x2GB) DDR3 PC3-12800C9 (1600MHz) Low Late
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XFX ATI Radeon HD 5970 Black Edition 2048MB GDDR5 PCI-Expres
If you are using the HDMI then you are using the on-board audio in the Video Card (I have an HD4850 and that's how it works). Go to ATI and get the latest Catalyst Control Center and drivers and see if that helps.
 

My Computer My Computer

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Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
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Windows 10 64 bit
CPU
Intel i7 6700K
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ASUS ROG Maximus VIII Hero
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16GB Corsair Dominator
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Intel CPU Graphics
Sound Card
RealTek
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27" Dell S2719dgf
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2560X1440
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1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
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EVGA Supernova 750G2
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BeQuiet Silent Base 600
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Deepcool Captain 120EX
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Microsoft Wireless 2000
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Microsoft wireless
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100 MB/sec (Cable)
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Microsoft Defender and Malwarebytes
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Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
I can tell you right now popping noises and static are cause by the wrong pci latency
step 1 boot into bios
step 2 locate pci latency settings
step 3 adjust pci setting to either 64 or 32 if it is already set there then you have other issues but doubtfull it is the card

but check those first cause ussually high latency has sound crackles hope this works for you let us know how it goes :D
 

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Hi

Thanks again for all the info.

I've gone into my BIOS and I can't seem to locate pci latency settings. All i can find so far is PCI Express frequency(Mhz) and PCI Express Clock Drive.

Any clue where to find it? Does my BIOS have PCI Latency settings or is that a silly question?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i7 950 3.06GHzCorsair XMS3 6GB (3x2GB) DDR3 PC3-12800C9 (16...XFX ATI Radeon HD 5970 Black Edition 2048MB G...
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i7 950 3.06GHz
Motherboard
Gigabyte GA-X58A-UD3R Intel X58 (Socket 1366) DDR3 Motherboa
Memory
Corsair XMS3 6GB (3x2GB) DDR3 PC3-12800C9 (1600MHz) Low Late
Graphics Card(s)
XFX ATI Radeon HD 5970 Black Edition 2048MB GDDR5 PCI-Expres
i would assume they would be under pci settings and set up the numbers read from 32/64/96/128 and above that is how you will know you're in the right spot

it should have the irq locations latency even power managment settings if you cannot locate this i would consult my mainboard manufactuar and find out where the proper setting is located

not every mainboard is the same but im sure most of them have that feature in the bios
 

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Computer type
PC/Desktop
Computer Manufacturer/Model Number
CoreI7-6700K MrFingerIII Special Builds
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Windows 10 Home Premium 64bit sp1
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Intel I7-6700K @ 4.6 Ghz 1.344 volts everyday OC
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Asrock Fatality K6 Z170 Socket 1151
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32GB G-Skill TridentZ 3200mhz 16-18-18-38 DDR4
Graphics Card(s)
Sli Gigabyte Windforce GTX 980 G1
Sound Card
AC97 Creative Rage Tactic 3D Headphones Bluetooth
Monitor(s) Displays
27" Asus ROG Swift PG278Q G-Sync 48" Vizio Smart HD TV
Screen Resolution
2560x1440p 27"- 48" Currently Gaming at 2560x1440p Res 2K
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250GB Samsung Evo840SSD Seagate baracuda 500 GB WD Mybook 500Gb 1TB Seagate Barracuda
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HX1050w Corsair Silver 80plus certified crosfire/sli
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Enthod Pro Full Tower
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Corsair H110i GT 280 mm High Performance WaterBlock
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Logitech wireless keyboard
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My Other Rig is a AMD FX8320E @4.6Ghz 16GB Ballistic Sport Ram
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GPU GTX Gigabyte 970G1
OK I think (fingers crossed) I found the solution - I searched for my PCI latency settings in my BIOS and I couldn't locate them. So....I searched on the web for my motherboard (X58A UDR) and found that alot of people had the same issue as me with sound popping during gaming.

As I trawled through countless threads I eventually found that the version of the BIOS I had ending in A seemed to be the cause of the sound issues (which I assume is to do with latency settings).

If anyone is running a 64 bit version of Windows 7 (I am) it wont let you update this directly so you will need to use a program called @BIOS to do so. I tried using a USB FAT32 drive with the BIOS file on and run from Q-FLASH but it kept saying "no drive found". You can download the new BIOS version from Gigabytes website.

I hope this helps others if they experience the same issues. I will let you know if the sound popping returns but so far it seems to have gone.

Thank you all for your help and advice - without it I wouldn't have been able to find my solution
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i7 950 3.06GHzCorsair XMS3 6GB (3x2GB) DDR3 PC3-12800C9 (16...XFX ATI Radeon HD 5970 Black Edition 2048MB G...
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i7 950 3.06GHz
Motherboard
Gigabyte GA-X58A-UD3R Intel X58 (Socket 1366) DDR3 Motherboa
Memory
Corsair XMS3 6GB (3x2GB) DDR3 PC3-12800C9 (1600MHz) Low Late
Graphics Card(s)
XFX ATI Radeon HD 5970 Black Edition 2048MB GDDR5 PCI-Expres
No problem and glad you found a solution and shared with others

Also welcome to seven forums and you can mark this as solved with the little red triangle in the corner
 

My Computer My Computer

At a glance

Windows 10 Home Premium 64bit sp1Intel I7-6700K @ 4.6 Ghz 1.344 volts everyday OC32GB G-Skill TridentZ 3200mhz 16-18-18-38 DDR4Sli Gigabyte Windforce GTX 980 G1
Computer type
PC/Desktop
Computer Manufacturer/Model Number
CoreI7-6700K MrFingerIII Special Builds
OS
Windows 10 Home Premium 64bit sp1
CPU
Intel I7-6700K @ 4.6 Ghz 1.344 volts everyday OC
Motherboard
Asrock Fatality K6 Z170 Socket 1151
Memory
32GB G-Skill TridentZ 3200mhz 16-18-18-38 DDR4
Graphics Card(s)
Sli Gigabyte Windforce GTX 980 G1
Sound Card
AC97 Creative Rage Tactic 3D Headphones Bluetooth
Monitor(s) Displays
27" Asus ROG Swift PG278Q G-Sync 48" Vizio Smart HD TV
Screen Resolution
2560x1440p 27"- 48" Currently Gaming at 2560x1440p Res 2K
Hard Drives
250GB Samsung Evo840SSD Seagate baracuda 500 GB WD Mybook 500Gb 1TB Seagate Barracuda
PSU
HX1050w Corsair Silver 80plus certified crosfire/sli
Case
Enthod Pro Full Tower
Cooling
Corsair H110i GT 280 mm High Performance WaterBlock
Keyboard
Logitech wireless keyboard
Mouse
Logitech wireless mouse
Internet Speed
Cox Cable 100+ mb
Antivirus
WebRoot Spysweeper with Antivirus
Browser
IE-10, Chrome, Opera
Other Info
My Other Rig is a AMD FX8320E @4.6Ghz 16GB Ballistic Sport Ram
Mobo Asrock Fatality 990FX 120GB OCZ SSD 1TB Seagate Barracuda Corsair H75 Cooling PSU Corsair CX750
GPU GTX Gigabyte 970G1
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