Sound problem perrsists even after new sound card

Twario

New member
Member
Local time
2:24 AM
Messages
45
Sound problem persists even after new sound card

As some of you might remember, a few weeks ago I had a problem with sound after I built a new PC and kept my old Win 7 installation using sysprep: http://www.sevenforums.com/sound-audio/280175-onboard-sound-issue-new-pc-build-2.html#post2308990. The problem was that the volume levels were off, and instead of having a normal flatline volume were you could hear everything clearly at a good volume level, certain sounds were too quiet to hear and others were deafening. I came to this forum and after a few responses I decided to do a fresh installation of windows, which only did a little to help the particular sound problem. Figuring it was a problem with the onboard sound, I bought this: ASUS XONAR_DG Xonar DG Sound Card - Newegg.com.

After I installed the sound card, the volume problem persisted and was pretty much exactly the same as before. Thankfully this time though, there was a setting in the device's audio center called "SVN", which is smart volume. This setting actually did fix the problem a little, and the sound was a lot closer to how I remember it being on my old HP pavilion. SVN is not without it's own problems, though. Now there's clicking noises, audio drop outs, stuttering, and general low quality with that setting on. What's more, in most games I've played, the voices are hard to hear and tend to be drowned out by music or background noise.

Even though these problems sound bad, it's more tolerable than it is with the SVN settings off. Without that setting, the volume issue goes right back to how it was before I installed the sound card. Some might say I'm picky but I know something is wrong with the sound, it's not at all like it was on my old PC which had perfect sound.

I am very, very frustrated with this whole thing, there has got to be something I'm missing. The sound card has nothing to do with the onboard sound, correct? It is a separate sound device on it's own, so why does it have the same exact audio issues as the onboard sound? It should be fine without having to turn SVN on, so what's the deal? Is it my headphones? I can't imagine what's causing this, and if there is no solution I'm prepared to give up and deal with it.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Professional 64-bit SP1Intel Core i5 4690K 3.5GHz8GB Dual-Channel DDR3ATI AMD Radeon R9 390 Series (MSI)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built
OS
Windows 7 Professional 64-bit SP1
CPU
Intel Core i5 4690K 3.5GHz
Motherboard
ASRock Fatal1ty Z97X Killer
Memory
8GB Dual-Channel DDR3
Graphics Card(s)
ATI AMD Radeon R9 390 Series (MSI)
Monitor(s) Displays
HP 2009 (1600x900@60Hz)
Screen Resolution
1600x900
Hard Drives
(HDD) 931GB Seagate ST1000DM
(SSD) 232GB Samsung SSD 850 EVO
PSU
EVGA 80 PLUS GOLD 650W
Case
Fractal Design Arc Midi R2
Cooling
Cooler Master Hyper 212 EVO - CPU Cooler with 120mm PWM Fan
Antivirus
Microsoft Security Essentials
Browser
Firefox
Not all sound is at the same volume level. One MP3, for example, can be louder or softer than another. Same way with wav audio files, audio from the internet, audio on DVD's, etc. System sounds can be at different levels from different programs, and same way with streaming audio from the internet.

I have Audio CD's, both commercial and burned that have different volume levels between songs.

I have a home recording studio and when I mixdown songs, I do it to a preset level. I then run them through an audio editior and set them all to the same reference level. Then when I burn an audio CD all the songs are at the same (or nearly) same volume level.

BTW, when you installed the separate sound card, did you disable the on-board audio in the BIOS? If not, there can be conflicts and varying problems.
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Yeah, I did make sure to disable the "onboard sound function" in the integrated peripherals section in the BIOS. I'll double check soon just to make sure.

Also, the volume problem isn't that different programs are at different volumes. The overall sound across the whole system, games, music, videos, everything has this volume problem. Across everything, there is not a flatline volume, and certain sounds are too quiet and others are too loud, making for an uneven sound. For example, usually in games the footsteps, talking, and other background noise are too quiet to hear, and then when you fire a weapon it's so loud it almost hurts your ears. The certain sounds that are affected vary from game to game, but it's always guaranteed to have uneven volume.

It's not normal, this is not how the sound should be, and I have no idea what's causing this. I am prepared for there to be no solution, but I know something is wrong with the sound. If all else fails, at least there's that SNV setting that somewhat fixes it.
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bit SP1Intel Core i5 4690K 3.5GHz8GB Dual-Channel DDR3ATI AMD Radeon R9 390 Series (MSI)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built
OS
Windows 7 Professional 64-bit SP1
CPU
Intel Core i5 4690K 3.5GHz
Motherboard
ASRock Fatal1ty Z97X Killer
Memory
8GB Dual-Channel DDR3
Graphics Card(s)
ATI AMD Radeon R9 390 Series (MSI)
Monitor(s) Displays
HP 2009 (1600x900@60Hz)
Screen Resolution
1600x900
Hard Drives
(HDD) 931GB Seagate ST1000DM
(SSD) 232GB Samsung SSD 850 EVO
PSU
EVGA 80 PLUS GOLD 650W
Case
Fractal Design Arc Midi R2
Cooling
Cooler Master Hyper 212 EVO - CPU Cooler with 120mm PWM Fan
Antivirus
Microsoft Security Essentials
Browser
Firefox
A lot of games use MIDI sound. The MIDI synthesizer may be part of the problem. The Microsoft Synth is used by the on-board audio. I don't know about the ASUS, but SoundBlaster's have their own MIDI synth's and they are much better (more realistic) than the Microsoft.

Check around the PC and see if there is another MIDI synth you can use for MIDI. Also, some games have adjustments for the background volume, talking volume, etc.
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
I typed mixer /listmidi in dosbox and it only showed Microsoft GS wavetable synth, is that normal? I've read about people usually seeing other options like "SB X-Fi synth A [9C00]" and "SB X-Fi synth B [9C00]".

Maybe in the Registry editor I can edit something like the default midiout device? Or should I leave that alone?
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bit SP1Intel Core i5 4690K 3.5GHz8GB Dual-Channel DDR3ATI AMD Radeon R9 390 Series (MSI)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built
OS
Windows 7 Professional 64-bit SP1
CPU
Intel Core i5 4690K 3.5GHz
Motherboard
ASRock Fatal1ty Z97X Killer
Memory
8GB Dual-Channel DDR3
Graphics Card(s)
ATI AMD Radeon R9 390 Series (MSI)
Monitor(s) Displays
HP 2009 (1600x900@60Hz)
Screen Resolution
1600x900
Hard Drives
(HDD) 931GB Seagate ST1000DM
(SSD) 232GB Samsung SSD 850 EVO
PSU
EVGA 80 PLUS GOLD 650W
Case
Fractal Design Arc Midi R2
Cooling
Cooler Master Hyper 212 EVO - CPU Cooler with 120mm PWM Fan
Antivirus
Microsoft Security Essentials
Browser
Firefox
You have to have a SoundBlaster sound card to get the "SB" syths (which are hardware synth's on the sound card). The Microsoft GS Wavetable is the default built in Windows synth.
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
I know it sounds crazy, but I have a feeling the problem might be related to my headphones. The headphones I have are Sony MDR-ZX100 stereo headphones. Is just stereo enough, or should I invest in some surround sound ones? If this doesn't fix this problem, I'll give up on this whole problem altogether.
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bit SP1Intel Core i5 4690K 3.5GHz8GB Dual-Channel DDR3ATI AMD Radeon R9 390 Series (MSI)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built
OS
Windows 7 Professional 64-bit SP1
CPU
Intel Core i5 4690K 3.5GHz
Motherboard
ASRock Fatal1ty Z97X Killer
Memory
8GB Dual-Channel DDR3
Graphics Card(s)
ATI AMD Radeon R9 390 Series (MSI)
Monitor(s) Displays
HP 2009 (1600x900@60Hz)
Screen Resolution
1600x900
Hard Drives
(HDD) 931GB Seagate ST1000DM
(SSD) 232GB Samsung SSD 850 EVO
PSU
EVGA 80 PLUS GOLD 650W
Case
Fractal Design Arc Midi R2
Cooling
Cooler Master Hyper 212 EVO - CPU Cooler with 120mm PWM Fan
Antivirus
Microsoft Security Essentials
Browser
Firefox
Unless the headphones are bad, they are probably not the problem. There are high $$ surround headsets but unless your sound card supports them you don't want them. There are also USB headsets but they can be problematic too.

Do you have another headset or even the "ear buds" that you can test with? The ear buds aren't as good fidelity but it will tell you if the sound problem is in your headset.
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
I just tried it with some ear buds and yeah, it looks like headphones aren't the issue. Oh well then, I guess that how the sound is going to be. I thought it wasn't normal to be experiencing really loud sound at only 50% volume, but I guess either that's how PC sound is for everyone or there is a problem that can't just can't be solved. Maybe it's the mobo, but I don't know. All I know is getting a new one would be way too expensive and too much effort for a sound issue, so I guess I give up! Thanks for all the help!
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bit SP1Intel Core i5 4690K 3.5GHz8GB Dual-Channel DDR3ATI AMD Radeon R9 390 Series (MSI)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built
OS
Windows 7 Professional 64-bit SP1
CPU
Intel Core i5 4690K 3.5GHz
Motherboard
ASRock Fatal1ty Z97X Killer
Memory
8GB Dual-Channel DDR3
Graphics Card(s)
ATI AMD Radeon R9 390 Series (MSI)
Monitor(s) Displays
HP 2009 (1600x900@60Hz)
Screen Resolution
1600x900
Hard Drives
(HDD) 931GB Seagate ST1000DM
(SSD) 232GB Samsung SSD 850 EVO
PSU
EVGA 80 PLUS GOLD 650W
Case
Fractal Design Arc Midi R2
Cooling
Cooler Master Hyper 212 EVO - CPU Cooler with 120mm PWM Fan
Antivirus
Microsoft Security Essentials
Browser
Firefox
Back
Top