SP1 fails to download

[jdcarroll]

Win 7 64bit ultimate
Initally received windows update error 800B0100. Downloaded and ran Systems Readiness tool. It wanted to install hotfix KB 947821.I installed hotfix. I ran SFC/SCANNOW to repair any corrupt files.Nothing corrupt showing. I ran the update repair tool in win7. SP1 will not download, reports same error message I started with and I have done all the repairs that the error calls for. Any ideas would be appreciated.
jd

PS; I downloaded a MS Essential update during all of this so Update appears to only have an issue with SP1

 

[Corrine]

Hi, jdcarroll.

Try temporarily disabling your firewall, MSE and any other security software installed on your computer while downloading and installing the Service Pack and see if that resolves the issue with error 800B0100.

 

[jdcarroll]

I disabeled MSE and Comodo firewall, no help.

 

[Corrine]

Hi, jdcarroll.

Did you run the Microsoft Fix it in both default and aggressive mode?

 

[sreedhav]

Dear corrine,
Sorry to interrupt the flow of dialogue between you two!

To the@OP,
Run your anti malware and anti spyware one after the other. Link to download MBAM : Malwarebytes and SUPERAntiSpyware.com - SUPERAntiSpyware Portable Scanner. If you find any malware and/or spyware remove them( i know the error codes are different if you are infected,yet rule them out)

More importantly, did you try to download from the MS Download center or was it thru' Windows update? Download the other windows update you have received AND ONLY AFTER THAT TRY TO DOWNLOAD THE SP1. It would be ideal if you can run "Housecall", an online AV scanner from trend micro. Link : HouseCall - Free Online Virus Scan - Trend Micro USA

best wishes,
DR.Sreedhav

 

[jdcarroll]

I have just run the default and aggresive mode. SP1 started to download and failed at 15%. I tried a definition update for MSE and it downloaded and installed with no problem. The SP1 download is still showing the same error code 800B0100. I have tried the SP1 again and it fails with download at all.

 

[jdcarroll]

Not sure if the Dr. Sreedhav is refering to me but alresdy I ran a SAS and MSE scan just as a matter of course.
jd

 

[sreedhav]

Dear jdcaroll,
Sorry for the mixup! Usually when i write @OP (highlighted and OP meaning Original Poster), it's addressed to you! Anyway, i could not remember your name in the nick of the moment! I am posting a link which has sub-links for trouble-shooting your problem! Link : Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center

It's excellent that you ran SAS and i request you to run HOUSECALL,the link for which i provided in the previous post!

Microsoft QUOTE" If you receive the Windows Update error 800b0100, it means that a file needed by Windows Update is not registered with Windows correctly." UNQUOTE

So, i want you to kindly go to Start---->All programs---> Windows update and in the big window that opens,look for any other important update and if present,download it!

I have both a Toshiba Laptop and a desktop, so it's a lateral movement dance for me! I could install sp1 in both of them,BUT the lappy's wifi went for a toss! I did all i could, except a prayer! It "may" sound illogical to youngsters,but after i sent upstairs a prayer for help and rebooted the lappy,voila, the wifi started working as if nothing has happened to it!
Best wishes and regards,
Sreedhav
PS: are you rebooting the pc after every step?

 

[jdcarroll]

System died. Keyboard failure, would not reboot win 7. I unplugged the 2.4 wirless keyboard and mouse, plugged in old usb version. I had this system set up with Win7 raid0. I tried disk 2 and I am back up. still not sure if it is a software or hardware issue. Will get back to you unless I loose it all.

 

[jdcarroll]

Disk management shows failed redundacy? Can I reactivate or is this disk bad. If bad, how do I determine which drive to unplug or is it a trial and error thing
Thanks
jd

 

[Corrine]

Hi, JD.

You could try reactivate Volume in Disk Management and see if the disks start resynchronizing. Here is a TechNet topic on Troubleshooting Disk Management: http://technet.microsoft.com/en-us/library/cc787481(WS.10).aspx#BKMK_12

 

[jdcarroll]

I tried reactiviting the disk and that worked. I am now back where I started. I downloaded and installed a couple of new update. Rebooted and tried to download SP1. No go, It does not even start to download, just cycles for a couple of minutes and i get the download failed message. So far I have tried any and all solutions with no sucess.
Thanks for the help to all
jd

 

[DeanP]

You can always try the manual way: Download details: Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932)

Make sure your computer does not have malware in it.

 

[Corrine]

I tried reactiviting the disk and that worked. I am now back where I started. I downloaded and installed a couple of new update. Rebooted and tried to download SP1. No go, It does not even start to download, just cycles for a couple of minutes and i get the download failed message. So far I have tried any and all solutions with no sucess.
Thanks for the help to all
jd

Hi, JD.

I'm glad reactivating the disk worked. When you say you downloaded and installed a couple of new updates, what do you mean? Are there other updates listed in Windows Update? Had you been offered SP1 on Windows Update or were you trying to install it manually? Do you have any hidden updates? I'm concerned that the first time you ran the System Readiness Tool, you were offered a Hotfix. Now you mentioned "a couple new updates".

I suggest you go back to square one at Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center and then run the System Readiness Tool again (from Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2)

 

[sreedhav]

Dear jd,
please don't lose heart! We are all on stand-by mode to be with you and chip in when needed! Just do as corrine says!

regards,
Sreedhav

 

[jdcarroll]

I just got in and it's too late to do tonight, will try again in the morning and let you know...
Thanks for the help and the advice
jd

 

[jdcarroll]

Ok, started over from scratch.
Ran all AV, malware sw, no problems.
Ran System Update Readiness Tool, it installed hotfix KB947821
Ran Windows update troubleshooter, It appeared to fix something.
Disable all AV and non essential services.
Ran update, no luck, refuses to download SP1
any other ideas, I'm open
TIA

 

[electrotune1200]

Lets try something... So you downloaded the SP through Windows Updates and it failed to install. Now you can't download the SP at all?

This may sound silly, but I have a gut feeling about this.

Type "Disk Cleanup" into Windows Search and hit enter. Check all the boxes. Click ok at the bottom.

Reboot the PC and try to download the SP again.

 

[jdcarroll]

I have never been able to download SP1 although I can download other updates, MSE definitions,etc. Going to try your suggestion now.

 

[Hopalong X]

Right click and run Disk clean up as Administrator.

or when you open the regular way Click the "Clean up System Files".

This will get rid of Windows temp files you don't need or want.

Mike