Solved SP1 not installing on Win7 home x64 . Error: 800B0100

[gawed]

Well, I've seen this is a most common issue in this forum so I'm asking for help to get the SP1 running. I had always put it off but now I have a new replacement battery and the system is not detecting it and I'm suspicious it is the SP1 not being installed what is causing the problem.

I have already run the Readiness tool several times and also som M FixIt thing I found at the msoft site.
I have run the sfc /scannow and the CBS.zip file is attached.
Please help.

 

[NoelDP]

Please post the CheckSUR log as well.
C:\Windows\Logs\CBS\CheckSUR.log

 

[gawed]

CBS file with CheckSUR

Sorry, don't know why i just compressed the CBS file, here's the zip with all included.

Thanks!
Luis F
@Gawed

 

[NoelDP]

The CheckSUR report shows the following errors...

Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-activexcompat_31bf3856ad364e35_8.0.7600.20529_none_6dc756ecad2ae4bf.manifest
 winsxs\manifests\x86_microsoft-windows-activexcompat_31bf3856ad364e35_8.0.7600.20529_none_11a8bb68f4cd7389.manifest
 winsxs\manifests\amd64_microsoft-windows-activexcompat_31bf3856ad364e35_8.0.7600.16424_none_6d38b8af9411c642.manifest
 winsxs\manifests\x86_microsoft-windows-activexcompat_31bf3856ad364e35_8.0.7600.16424_none_111a1d2bdbb4550c.manifest
 servicing\packages\Package_1_for_KB973525~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_1_for_KB973525~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB973525_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB973525_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB973525~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB973525~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_1_for_KB973525~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_1_for_KB973525~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_for_KB973525_RTM~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_for_KB973525_RTM~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_for_KB973525~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_for_KB973525~31bf3856ad364e35~amd64~~6.1.1.3.cat

I'll post a fix protocol for them later today

 

[gawed]

I'll post a fix protocol for them later today

wow thank you so much for your kindness. May I ask what causes this errors? mainly: is there something I must do to prevent this further happening in the future?

cheers

 

[NoelDP]

Sometimes bad stuff just happens
Sometimes this type of error can happen because of a forced shutdown during updating.
It's usually almost impossible to discover the actual cause

In this case, however, it is interesting to note that the affected patch is KB973525 - which is for the RC version of Windows 7, rather than the RTM version.

How did you install this copy of Windows?

I've uploaded a file - gwdaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder gwdaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.


There doesn't appear to be any problem in your SFC scan.

 

[gawed]

How did you install this copy of Windows?

It is a disc version that I got with my cousin's student ID, almost free If I recall correctly. sorry bad memory lol :S

 

[NoelDP]

You and me both !!

 

[gawed]

new cheksur files attached. you don't need the CBS one anymore right?

cheers.

 

[NoelDP]

We got the manifest files sorted (which I thought were going to be the difficult ones!) but not the Package files.
Looks like I gave you the wrong version
It's going to take me a while to hunt the right version down, I suspect.
If you haven't heard from me by Friday, SHOUT!

 

[gawed]

thank you

It's going to take me a while to hunt the right version down, I suspect.
If you haven't heard from me by Friday, SHOUT!

Thanks for your time, I'll shout

cheers!

 

[NoelDP]

I got lucky!


I've uploaded a file - gwdab.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder gwdab in the same place.
Open this folder - there should be one folder inside it (Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

 

[gawed]

thanks, here are the new checksur files

View attachment 273378

View attachment 273379

 

[NoelDP]

Great 0 that seems to have worked.

Please try installing the updates after doing a manual check for updates - report back with the results.

 

[gawed]

excellent! SP1 and subsequent updates all installed. thanks for your magic! you rock!

 

[NoelDP]

Dunno about rock, but I roll a little

Glad it seems to be working now - feel free to come back if you get a repeat problem.

Good luck!

 

[gawed]

just a quick follow up question, actually the reason why i bothered now to install sp1 is because i got a replacement battery and the laptop is not detecting. I had the hopes that upgrading to sp1 and upgrading the BIOS would help. but it seems it is not working.
question is: you think I could ask for help about that in these forums or know any other forum where they could help me with it?

thanks again.

 

[NoelDP]

Is the battery from the original manufacturer?
'What' isn't detecting it?
Many after-market batteries aren't properly detected by the system - but work perfectly well otherwise.

 

[gawed]

its a replacement one, not a generic chinese but also doesnt say "gateway" per se, just a normal quality replacement, but Win says "Battery Not Detected"

 

[NoelDP]

That means that it's a 'dumb' battery, probably - without the chip to be able to give status data over the power line to the computer.
I wouldn't worry too much about it so long as it works - or contact the supplier to check that it's 'proper' for that make/model.