Solved Specific webpage not loading on any browser

Vixxengunnzz

New member
Local time
8:56 PM
Messages
2
This is kind of a strange problem. I play an app/game on facebook. I played it one night and everything was working perfectly. I shut down the browser, left the PC on and went to bed as usual. The computer was not touched or updated in any way but the next day after returning from work when I log in to the game the page seems to load only I see nothing but a blank white screen with not even an error message like this (screenshot):

Screenshot by Lightshot

Everyone I have talked to says it has to be something to do with my computer since they can all play the game perfectly. I even gave someone my login info and they were able to load the page with no problems. I have cleared cookies, cache, history. I have run registry cleaners. I have dropped IP. I have done a system restore. I have uninstalled anything on my pc added in the last month. I have run virus and malware scanners. I have run disk cleaner and defragmenter. I have switched users. I have tried a different DNS. I have updated flash, java, shockwave, reader, windows and all browsers. I have tried the page on EVERY browser, even tried downloading other browsers I do not use. I have reset IE. I have checked all facebook settings and compared them to other players and everything is set up correctly.

The only difference I have been able to find between the page loading on my pc and someone's the game works for is (in Chrome) when you "inspect element" there is a certain point where all the code in mine is empty and theirs is completely different (screenshot):

Screenshot by Lightshot

This does not happen to me on any other app, game, or webpage. ONLY this one. SO my question is:
Is this something caused by my computer? facebook? or the game host itself? This is now day 4 of white screen and I'm very frustrated. Any help would be greatly appreciated.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Home Premium 64-bit
Browser
Chrome
Can you do anything on Facebook ? Not game related ?
Have you reset you router and or Modem ?
Have you ever added this site to your safe sites list ?
What scanners have you used ?
Review Jacee’s instructions to run Adwcleaner here,
Ignore the title of the thread,
http://www.sevenforums.com/system-security/309998-how-can-i-kill-avg-search.html
Or download it from bleepingcomputer.com
http://www.bleepingcomputer.com/download/adwcleaner/
Possibly your Internet provider is restricting,
Have you tested on a different network ?

Reset Host file to default-scroll down for Mr.Fixit for me
http://www.sevenforums.com/tutorials/98056-sf-ie-restorator-troubleshooting-general-issues-ie.html
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
Yes I had reset the model and router but it didn't work. After posting this I ended up changing the MAC in my router and then resetting the modem again and I got in! Thanks for the reply :D
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Home Premium 64-bit
Browser
Chrome
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