cjame0966
New Member
I would like to thank C-11 for his/her help in providing a solution to my problem. the link in the email I received led me to a page in the forum which has step-by-step instructions with 4 possible solutions. Happily, the first solution works, and works well. 
My Computer
At a glance
Windows 7 Pro 64 bitIntel Pentium Duo-Core 2.50 ghz8 GB installed, 4 GB VirtualIntel(R) G45/G43 Express Chipset
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Lenovo IdeaCentre K220 5358XF2 (refurbished)
- OS
- Windows 7 Pro 64 bit
- CPU
- Intel Pentium Duo-Core 2.50 ghz
- Motherboard
- Lenovo
- Memory
- 8 GB installed, 4 GB Virtual
- Graphics Card(s)
- Intel(R) G45/G43 Express Chipset
- Sound Card
- Realtek High Definition Audio
- Monitor(s) Displays
- Acer G215H(Analog)
- Screen Resolution
- 1152x864
- Hard Drives
- Western Digital SATA 320GB
- PSU
- Yes
- Case
- Lenovo
- Cooling
- 1 heat sink fan
- Keyboard
- Maxell USB
- Mouse
- HP Wireless
- Internet Speed
- 3.45 kbps download speed, .88 kbps upload speed
- Antivirus
- Advanced System Care Ultimate
- Browser
- Firefox 22.o, 32 bit