SSD Not Compatible?

jimlau

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I have the ASUS M5A88-M motherboard. I have used 3 different SSD's of size 120GB successfully. I now have had a problem with 3 separate Kingston 240GB SSD's (not seen by computer, or intermittently). ASUS help was minimal, but it was suggested perhaps this motherboard is incompatible with an SSD of that large size.


Any legitimacy to that idea?


Thanks.
 

My Computer

OS
Windows 7 Pro x64
Very peculiar.

But I've never heard of a motherboard making a distinction between an HDD of a certain size and an SSD of the same size. Does the mobo accept 240 and above HDDs?

Have you tried the Kingstons in various ports?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
yes, have tried all ports and cables. I also had a 250GB HDD that worked.
 

My Computer

OS
Windows 7 Pro x64
Are these brand new Kingstons?

Or have they had data or operating systems on them?

I'm thinking of perhaps a secure erase or "clean all" from Diskpart. Just a wild guess, but I can't think of anything else right now.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
yep, all new kingstons. tried diskpart, but the drive doesn't show up.
 

My Computer

OS
Windows 7 Pro x64
Have you hammered Kingston support or forums?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
told Kingston of the first 2 non-working ones. they decided to send a third. will try them again and see what they say.

thanks.
 

My Computer

OS
Windows 7 Pro x64
jimlau, Your motherboard has 6 Sata III ports that run off the SB850 chipset. As long as you stay with those ports (white), there should be no problem. The size of the SSD makes no difference, any size should work the same. If you have Marvel ports, I would avoid them with SSDs. Marvell sata controllers and SSDs have a long history of not getting along well. Also, I would recommend never running 'clean all' with diskpart on an SSD. Use the clean command, it works fine, as does a secure erase. But, as long as you stay with the SB850 controller, any ssd of any size should work.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
jimlau, Your motherboard has 6 Sata III ports that run off the SB850 chipset. As long as you stay with those ports (white), there should be no problem. The size of the SSD makes no difference, any size should work the same. If you have Marvel ports, I would avoid them with SSDs. Marvell sata controllers and SSDs have a long history of not getting along well. Also, I would recommend never running 'clean all' with diskpart on an SSD. Use the clean command, it works fine, as does a secure erase. But, as long as you stay with the SB850 controller, any ssd of any size should work.

so are u saying this motherboard does not have marvel ports?

what do u think could be the problem then? I've tried 3 new SSD's.
 

My Computer

OS
Windows 7 Pro x64
I'm not that familiar with your motherboard. I looked up the specs on it and it did not mention Marvell ports. It said there were 6 sata III ports run by the SB850 Chipset and designated by white sata ports. Now, the way I think is they said white ports, which implies there are other colored sata ports run by some other controller. I may very well be wrong. It may have only the SB850.

It is possible there was something wrong with the SSds. I would start by switching cables, making sure they are seated correctly and using a known good hard drive and trying each port. See if there are some ports that work differently than the others. It could also be a motherboard problem or the sata controller problem. I don't believe that a sata controller or port knows whether you have connected it to a hard drive or an SSD. The board does not care or notice, the OS does but not the board. I have about 8 SSds form 5 manufacturers, and have used them on just about every chipset there has been from the AMD 850 to the Intel Z77, which I have now. I have never found any of them to operate any differently than they do with a hard drive. The only time I have found a difference is with boards with add on sata controllers. The board's chipset controllers are all the same and provide the same function. But, if the SSD is OK and the sata ports are OK, then check the connections and the sata cables in between.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
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