SSD not found

RogerR

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Thought I had a failing hard drive, as I was getting a boot failure, but when I put it in another machine, everything is there. I cloned it to a new SSD and ... same thing; No Primary Master Detected. The BIOS is not recognizing any SATA drives as present (thought it does detect an old IDE in the same box).

This is a new one on me - is it possible the SATA controller on the mobo died? How do I verify that? I've been through the BIOS setup (default settings) and in the start up sequence I do see AHCI port 5 ... not detected.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
7 x64 Ultimate
CPU
AMD Ryzen 5
Motherboard
Gigabyte GA-AB350-Gaming
Memory
16GB DDR4
Graphics Card(s)
Radeon R7 360
Monitor(s) Displays
2 x Dell U2518D
Screen Resolution
2560x1440 2560x1440
Hard Drives
WD 500GB x2
Samsung SSD 128MB (OS)
XPG SX8200 Pro M.2 2280 1TB
PSU
Antec 500
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Hyper 212 EVO
Keyboard
Logitech cordless K800
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Logitech M510
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Avira
Hmmm ... noted the CD was functioning on SATA, switched some cables around and the SSD is recognized but does not appear when auto-detecting hard drives, and for some reason I can't move it up the boot order. Just when you thought you'd seen it all ...


Elite Group GF8200A mobo - nothing fancy going on, just the home-office work horse.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
7 x64 Ultimate
CPU
AMD Ryzen 5
Motherboard
Gigabyte GA-AB350-Gaming
Memory
16GB DDR4
Graphics Card(s)
Radeon R7 360
Monitor(s) Displays
2 x Dell U2518D
Screen Resolution
2560x1440 2560x1440
Hard Drives
WD 500GB x2
Samsung SSD 128MB (OS)
XPG SX8200 Pro M.2 2280 1TB
PSU
Antec 500
Cooling
Hyper 212 EVO
Keyboard
Logitech cordless K800
Mouse
Logitech M510
Antivirus
Avira
Is the SSD plugged into SATA port 0?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mellon Labs (custom build)
OS
Win 7 Pro x64/Win 10 Pro x64 dual boot
CPU
AMD FX 8350 Vishera @ 4200
Motherboard
ASUS M5A97 R2.0
Memory
16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-10-10-10-31)
Graphics Card(s)
XFX Radeon R9 280 Double D Black Edition
Sound Card
Realtek HD Audio on MB. Sounds great.
Monitor(s) Displays
Acer 24", Acer 22"
Screen Resolution
3840 x 1080
Hard Drives
1 x Mushkin Chronos 120 GB SSD (Win 10)
1 x Samsung 850 EVO 250 GB SSD (Win 7)
1 x WD 1TB SATA Blue
1 x WD 1TB SATA Green
PSU
Corsair TX-750
Case
CoolerMaster HAF 912+
Cooling
Coolermaster Seidon 240M Liquid AIO. 6 case fans
Keyboard
Logitech G710+
Mouse
Logitech G500s
Internet Speed
Much better since I got fiber, but still way overpriced.
Antivirus
MSE, Malware Bytes for scanning
Browser
Firefox
Other Info
Corsair VOID USB headphones.

A Mellon Labs X-1 - LCD Smartie driven system status display.

Brought to you by the letter E
What happens if you connect a known good hard drive to the very same port that the SSD was connected to, with the very same cables? Is that drive recognized and all appears normal?

Not sure I'm following you. Are you saying that NOW the SSD is recognized, when connected to the same port, but now with different cables?

I'd just try a process of elimination, swapping ports, using known good cables and known good drives, to pin down whether it's a drive issue, port issue, or cable issue.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
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Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
Is the SSD plugged into SATA port 0?

What happens if you connect a known good hard drive to the very same port that the SSD was connected to, with the very same cables? Is that drive recognized and all appears normal?

Not sure I'm following you. Are you saying that NOW the SSD is recognized, when connected to the same port, but now with different cables?

I'd just try a process of elimination, swapping ports, using known good cables and known good drives, to pin down whether it's a drive issue, port issue, or cable issue.

I have alternately tried both the SSD and a presumed good SATA WD HDD into SATA Port 0 with a known good cable. Both ARE detected correctly at the boot screen (which hangs after port detection), but ARE NOT detected in the CMOS setup utility (drive auto-detect utility).

Edit: This is not consistent. I cleared the CMOS and on reboot only the CD (AHCI Port 2) was recognized, the HDD on Port 0 was not. What is consistent is the hanging in the boot sequence.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
7 x64 Ultimate
CPU
AMD Ryzen 5
Motherboard
Gigabyte GA-AB350-Gaming
Memory
16GB DDR4
Graphics Card(s)
Radeon R7 360
Monitor(s) Displays
2 x Dell U2518D
Screen Resolution
2560x1440 2560x1440
Hard Drives
WD 500GB x2
Samsung SSD 128MB (OS)
XPG SX8200 Pro M.2 2280 1TB
PSU
Antec 500
Cooling
Hyper 212 EVO
Keyboard
Logitech cordless K800
Mouse
Logitech M510
Antivirus
Avira
It sounds like a flaky BIOS or a bad motherboard to me. Have you tried to rule out other problems, like bad memory, or unseated cards? It's a long shot, but...

Edit: I just looked up your processor, and its rated speed is 2.9 GHz. Are you overclocking? If you are, (Your system spec says 3.5) try taking it down to stock speeds and see what happens.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mellon Labs (custom build)
OS
Win 7 Pro x64/Win 10 Pro x64 dual boot
CPU
AMD FX 8350 Vishera @ 4200
Motherboard
ASUS M5A97 R2.0
Memory
16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-10-10-10-31)
Graphics Card(s)
XFX Radeon R9 280 Double D Black Edition
Sound Card
Realtek HD Audio on MB. Sounds great.
Monitor(s) Displays
Acer 24", Acer 22"
Screen Resolution
3840 x 1080
Hard Drives
1 x Mushkin Chronos 120 GB SSD (Win 10)
1 x Samsung 850 EVO 250 GB SSD (Win 7)
1 x WD 1TB SATA Blue
1 x WD 1TB SATA Green
PSU
Corsair TX-750
Case
CoolerMaster HAF 912+
Cooling
Coolermaster Seidon 240M Liquid AIO. 6 case fans
Keyboard
Logitech G710+
Mouse
Logitech G500s
Internet Speed
Much better since I got fiber, but still way overpriced.
Antivirus
MSE, Malware Bytes for scanning
Browser
Firefox
Other Info
Corsair VOID USB headphones.

A Mellon Labs X-1 - LCD Smartie driven system status display.

Brought to you by the letter E
It sounds like a flaky BIOS or a bad motherboard to me. Have you tried to rule out other problems, like bad memory, or unseated cards? It's a long shot, but...

Edit: I just looked up your processor, and its rated speed is 2.9 GHz. Are you overclocking? If you are, (Your system spec says 3.5) try taking it down to stock speeds and see what happens.

BIOS set at defaults - the machine in question is other than my profile.
The only card is the graphics card and its tight. RAM is correctly identified on boot and really doesn't have a chance to screw up! Testing it in another machine seems lie a long shot indeed.

Not sure how to deal with a "flaky BIOS" when I can't get the system to boot into an OS. Do you think that's a hardware or software issue (i.e. bad ROM chip or bad programming)?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
7 x64 Ultimate
CPU
AMD Ryzen 5
Motherboard
Gigabyte GA-AB350-Gaming
Memory
16GB DDR4
Graphics Card(s)
Radeon R7 360
Monitor(s) Displays
2 x Dell U2518D
Screen Resolution
2560x1440 2560x1440
Hard Drives
WD 500GB x2
Samsung SSD 128MB (OS)
XPG SX8200 Pro M.2 2280 1TB
PSU
Antec 500
Cooling
Hyper 212 EVO
Keyboard
Logitech cordless K800
Mouse
Logitech M510
Antivirus
Avira
When I reconnect the old IDE drives, they are being detected either. There is regular ticking sound that sounds like some kind of switching but the BIOS doesn't recognize any HDD at all. Thinking I should try to reflash the BIOS from CD. Opinions?



Edit: Went to the ECS website and there is a new BIOS but ... the recommended method for flashing the AMI bios is via a 1.44M Floppy (!! who the heck has one of them any more?) or from Windows ... which is obviously not accessible.

At this point it might be easier to pick up a $50 AM2+ motherboard, dammit.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
7 x64 Ultimate
CPU
AMD Ryzen 5
Motherboard
Gigabyte GA-AB350-Gaming
Memory
16GB DDR4
Graphics Card(s)
Radeon R7 360
Monitor(s) Displays
2 x Dell U2518D
Screen Resolution
2560x1440 2560x1440
Hard Drives
WD 500GB x2
Samsung SSD 128MB (OS)
XPG SX8200 Pro M.2 2280 1TB
PSU
Antec 500
Cooling
Hyper 212 EVO
Keyboard
Logitech cordless K800
Mouse
Logitech M510
Antivirus
Avira
There's always a risk with flashing BIOS, but at this point there may not be another option. Unfortunately, I see that you need to have a floppy drive to do it. You might be able to make a bootable USB flash drive and run the BIOS update from there:

http://www.sevenforums.com/tutorials/46707-ms-dos-bootable-flash-drive-create.html

It might work. If your current BIOS is corrupted, it could fix it.

but to me, it sounds like your motherboard has an issue. Like you said, it might be easier to pick up a cheap board somewhere and call it a day.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mellon Labs (custom build)
OS
Win 7 Pro x64/Win 10 Pro x64 dual boot
CPU
AMD FX 8350 Vishera @ 4200
Motherboard
ASUS M5A97 R2.0
Memory
16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-10-10-10-31)
Graphics Card(s)
XFX Radeon R9 280 Double D Black Edition
Sound Card
Realtek HD Audio on MB. Sounds great.
Monitor(s) Displays
Acer 24", Acer 22"
Screen Resolution
3840 x 1080
Hard Drives
1 x Mushkin Chronos 120 GB SSD (Win 10)
1 x Samsung 850 EVO 250 GB SSD (Win 7)
1 x WD 1TB SATA Blue
1 x WD 1TB SATA Green
PSU
Corsair TX-750
Case
CoolerMaster HAF 912+
Cooling
Coolermaster Seidon 240M Liquid AIO. 6 case fans
Keyboard
Logitech G710+
Mouse
Logitech G500s
Internet Speed
Much better since I got fiber, but still way overpriced.
Antivirus
MSE, Malware Bytes for scanning
Browser
Firefox
Other Info
Corsair VOID USB headphones.

A Mellon Labs X-1 - LCD Smartie driven system status display.

Brought to you by the letter E
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