Start Menu Programs Missing

dakrisht

New member
Local time
11:32 AM
Messages
36
Location
Los Angeles, CA
Hi everyone,

I recently followed procedures for removal a rogue Windows 7 Recovery malware application on my Windows 7 Home Premium system.

After the successful removal of the malware, my Start Menu Programs are all missing (basically nothing in there) and 95% of all my icons (on the desktop, within Win Explorer) are all grayed-out. (They still work but are gray).

I have a feeling it could be a corrupted user profile, but I'm not sure.

So far, I've restarted twice, right-clicked the start button to make sure default settings are set, ran a CMD prompt with SFC /SCANNOW

Nothing has worked yet, any ideas, next steps?

Thanks in advance
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Win XP SP3, Win 7 Pro 64-bit, CentOS
CPU
AMD Phenom II X4 965 B.E. @ 3.8Ghz
Motherboard
Gigabyte MA790X-UD4 AM2/AM3+
Memory
G.Skill 8GB DDR2 5-5-5-15
Graphics Card(s)
EVGA GeForce 260 Superclocked Edition
Monitor(s) Displays
2x Hanns-G 28" 1080p LCD
Hard Drives
4x Western Digital Caviar Black 640GB 32MB Cache
PSU
Antec EarthWatts 650W
Case
Cooler Master RC-690

My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
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