Startup Repair failure - 0x490 and 0xc0000225 error

rabbit140

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Hi guys.

I'm new to this forum and I ask you for help.

Yesterday I repartitioned my 1TB HDD, because there was almost no space on C:. I tried to clean it with programs such as CCleaner or so, even manually (for ex. Temp folder) but it was still so little space that I decided to make C: partition bigger. So I downloaded EASEUS Partition Manager (more or less this was the name of the program) and shrunk my E: partition form approx. 912GB to 850GB. I also moved the whole data on this partition (I just used the slider in this program - I slided it max. to the right) and then chose an option to enlarge my C: partition. I didn't slide anything here, I just stretched the slider to the right so that C: got bigger by 50GB, so now it is approx. 100GB and there is 50GB of free space.

Then the program asked me to reboot and it performed a repartitioning process. It was completed successfully, BUT Windows just won't startup now. I now always get the message with a 0xc0000225 error if I try to boot it from HDD. So I searched for it up on the Internet and found that it can be repaired with a Startup Repair utility. After several failures to run this utility I finaly managed to run it today, after several hours of battle (it was just the boot order in BIOS) and started it.

I chose the first option (Startup repair) and let it run. It now says it can't solve the problem and if I click a little arrow to show the details of the problem, there is a big text saying:

Problem event name: StartupRepairOffline
Problem signature 01: 6.1.7600.16385
Problem signature 02: 6.1.7600.16385
Problem signature 03: unknown
Problem signature 04: 40 (and the number here differs form time to time, it can sometimes be like 55, 40, 37, 34, 31, 29, 27, 26, 24, 23, 22, 21, 20, 19) <--- the number appears to lessen after each run of the Startup Repair tool O.o - i checked it and done so far more than 30 runs of this tool and it becomes less after each run, really... And I don't want to run it anymore form now, because I don't know what's going to happen if thin number reaches 0...
Probelm signature 05: ExternalMedia
Problem signature 06: 1
Problem signature 07:MissingOsLoader
OS version: 6.1.7600.2.0.0.256.1
Locale ID: 1045

Except Problem signature 04 the other numbers/text is always the same.

And then if I click to display the details of diagnostics and repair it says that most of tests were successful but the last two tests were failed. These are (I'm translating form Polish to English, so it probably won't be so accurate...):

Boot manager generic failure 0xc0000225
Root cause found:
-----------------------
Boot manager failed to find OS Loader

Reapir action: File repair
Result: Failed. Error code = 0x490
Time taken = 3619 ms (this value also differs slightly)

Repair action: Boot configuration data store repair
Result: Failed. Error code = 0x490
Time taken = 1357 ms (this value also differs slightly form time to time)

----------------------
----------------------

I really need your help and count on you guys, because it's a serious problem for me: my dad works on this computer (he makes projects in AutoCAD on Windows XP Mode) and I don't want to lose ANY data from HDD.

I also thought how to solve it if nothing comes to your mind: I could just disconnect the HDD from my computer, connect it to the other working computer (it is possible to connect 2 HDD's to 1 computer by SATA connector, isn't it?) and then just do a simple Ctrl C + Ctrl V to copy it to an external HDD which I would have to buy... Then format my HDD and do a clear install of Windows 7 (I've got x64 OEM Installation DVD) and then just do simple Ctrl C + Ctrl V in order to copy the data from external HDD into the freshly installed W7...

Again, I REALLY count on you, because for me the problem is really huge...

If you've got any questions just ask them and I'll try to answer them the best as I can, maybe we'll solve this problem together... :)

EDIT: when I reeboted my computer just a while ago there popped out a communicate form EASEUS Partion Manager, that the operation was successful, although I repartitioned my HDD yesterday evening and this communicate appeared then... so now it appeared for the second time... now I'm REALLY puzzled and I completely don't know what's happening to my computer :cry: And now the Startup Repair utility DOESN'T SHOW ANY PROBLEM! I was lucky to post my problem, so now you guys know what are the errors codes. And the most important: I still CAN'T RUN WINDOWS 7 PROPERLY, even after boot order change (and the thing that most worries me is that now, after the communicate from EASEUS the Startup Repair doesn't show any problem)...

Cheers,
Przemek
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Professional x64
OS
Windows 7 Professional x64
in recovery environment enter "command prompt"

BCDEDIT /enum all > bcd.txt
copy bcd.txt to some usb stick. plug stick in working pc and post it

still command prompt:

DIR C:
DIR D:
DIR E:

What is drive letter of windows OS?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
\Windows\system32\winload.exe is corrupt or missing. Or bootmenu has problems and is pointing to wrong file or partitition.

Assuming C is drive letter in recovery environment (it can be D as well!):
in command prompt:
Code:
dir C:\windows\system32\winload.exe

replace C with actual drive letter!
Found it?

chkdsk/f c:
again replace c with actual drive letter
found errors? repaired them?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
The drive letter of the OS is C: but...

WOW! Imagine that I somehow managed to... RUN WINDOWS! \{^^}/
IT WORKS!!! :D
 

My Computer My Computer

At a glance

Windows 7 Professional x64
OS
Windows 7 Professional x64
I just don't believe it... maybe it was something with EASEUS, maybe it was blocking something... Now i'll run some tests to see if everything is running properly... anyway

Thanks for help, but I won't close the thread now, because something may still go wrong... we all know what Windows is like ;)

The partitions seem to be proper: C: is 100GB, so it's good, and E: is 830GB which is also good...

EDIT: I've got a question... how to make the Start Menu to become "analog", so it comes up smoothly, because this thing appears to have changed after the successful reboot...
And if it runs, do you suggest to still do the things you told me to do?
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Professional x64
OS
Windows 7 Professional x64
I recommend you still backup your important files. If this problem was that bad you need some sort of backup plan. If my computer dies I have no worries because I have multiple backups of all important files.
 

My Computer My Computer

At a glance

Windows 7 Enterprise
OS
Windows 7 Enterprise
I recommend you still backup your important files. If this problem was that bad you need some sort of backup plan. If my computer dies I have no worries because I have multiple backups of all important files.

So you suggest to buy an external HDD and store the WHOLE DATA on it?

@Kaktussoft: yes, the file winload.exe exists
AND
I don't know if chkdsk shown any problems, but after running it Windows still runs properly...

PS. bcdedit.txt in attachment (it's in Polish, but just compare it to the file in your language and you'll find out what the headlines mean)
 

Attachments

Last edited:

My Computer My Computer

At a glance

Windows 7 Professional x64
OS
Windows 7 Professional x64
I recommend you still backup your important files. If this problem was that bad you need some sort of backup plan. If my computer dies I have no worries because I have multiple backups of all important files.

So you suggest to buy an external HDD and store the WHOLE DATA on it?

@Kaktussoft: yes, the file winload.exe exists
AND
I don't know if chkdsk shown any problems, but after running it Windows still runs properly...

PS. bcdedit.txt in attachment (it's in Polish, but just compare it to the file in your language and you'll find out what the headlines mean)
These entries have device unknown. Delete them
bcdedit/delete {9b0c0592-3f3e-11e0-9fc6-dd1ab3f589b8}
bcdedit/delete {9b0c0594-3f3e-11e0-9fc6-dd1ab3f589b8}
===============
These are right ones. Change description
bcdedit/set {f084be22-9c30-11e1-a76e-806e6f6e6963} description "Windows Resume Application"
bcdedit/set {9b0c0597-3f3e-11e0-9fc6-dd1ab3f589b8} description "Ramdisk Options"
Following entry is an WINRE entry but has no settings. So delete it
bcdedit/delete {9b0c0593-3f3e-11e0-9fc6-dd1ab3f589b8}


To link to good WINRE:
bcdedit/set {current} recoverysequence {9b0c0596-3f3e-11e0-9fc6-dd1ab3f589b8}

All from elevated command prompt. Does WINRE work now with F8?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I recommend you still backup your important files. If this problem was that bad you need some sort of backup plan. If my computer dies I have no worries because I have multiple backups of all important files.

So you suggest to buy an external HDD and store the WHOLE DATA on it?

@Kaktussoft: yes, the file winload.exe exists
AND
I don't know if chkdsk shown any problems, but after running it Windows still runs properly...

PS. bcdedit.txt in attachment (it's in Polish, but just compare it to the file in your language and you'll find out what the headlines mean)

How did you make your system bootable???? And what a mess in bcdstore. It looks like you added WIN7 using BCDBOOT or BOOTREC/SCANOS. Did you?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I recommend you still backup your important files. If this problem was that bad you need some sort of backup plan. If my computer dies I have no worries because I have multiple backups of all important files.

So you suggest to buy an external HDD and store the WHOLE DATA on it?

Yes I recommend buying an external HDD. But you only need to backup your important files such as your father's work files and your family photos.
 

My Computer My Computer

At a glance

Windows 7 Enterprise
OS
Windows 7 Enterprise
I recommend you still backup your important files. If this problem was that bad you need some sort of backup plan. If my computer dies I have no worries because I have multiple backups of all important files.

So you suggest to buy an external HDD and store the WHOLE DATA on it?

@Kaktussoft: yes, the file winload.exe exists
AND
I don't know if chkdsk shown any problems, but after running it Windows still runs properly...

PS. bcdedit.txt in attachment (it's in Polish, but just compare it to the file in your language and you'll find out what the headlines mean)

How did you make your system bootable???? And what a mess in bcdstore. It looks like you added WIN7 using BCDBOOT or BOOTREC/SCANOS. Did you?


I don't know what it means and what it does, so probably I didn't add WIN7 using BCDBOOT or BOOTREC/SCANOS :)
 

My Computer My Computer

At a glance

Windows 7 Professional x64
OS
Windows 7 Professional x64
Change your chipset Sata drive controller type from AHCI to IDE. That fixed my problem.
 

My Computer My Computer

At a glance

xp
OS
xp
The Windows recovery disk didn't find anything wrong. I tried many suggestions that did not work. What ended up working was the following.

1-Used an Ubuntu live USB stick to boot into Ubuntu. (Sorry Microsoft...)
2-Opened up the file system and looked in boot.
3-Deleted BCD
4-Rebooted using the Windows recovery disk.
5-NOW it finds a problem, asks if I want to fix it and reboot.
6-Say yes. Windows loads like nothing ever happened.

This took less than 5 minutes to fix this way after a couple of hours of trying other "solutions"
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitAMD Athalon Neo X23GB
Computer Manufacturer/Model Number
HP Pavillion dm3
OS
Windows 7 Home Premium 64bit
CPU
AMD Athalon Neo X2
Memory
3GB
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