Strange BSoD

S

smsff7

New member
Power User
Local time
8:04 PM
Messages
344
I was trying to run a video on netflix streaming, but firefox was not playing the audio. So I started IE9 and the audio ran, but after a few min I got a BSoD.

I hope I have everything I need posted in the attachment :)

ps: it is win 7 pro X64 with CPU installed December and mobo January
 

My Computer

Computer Manufacturer/Model Number
custom build
OS
Windows 7 Pro X64
CPU
AMD Phenom II X4 975 Black Edition
Motherboard
MSI 870A-G54 (FX)
Memory
CORSAIR Vengeance 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600
Graphics Card(s)
ASUS EN9800GT HB/HTDI/512M GeForce 9800 GT 512MB 256-bit GDD
Sound Card
Realtek ALC892
Monitor(s) Displays
Viewsonic 19' 16:10
Screen Resolution
1680X1050
Hard Drives
Western Digital Caviar Black WD6401AALS 640GB 7200 RPM SATA,
Western Digital Caviar Black 1TB 7200RPM SATA
PSU
Thermaltake Purepower W0100RU 500W ATX 12V
Case
COOLER MASTER Elite RC-331-KKN1-GP Black SECC ATX Mid Tower
Cooling
Nothing beyond what etch part came with
Keyboard
Logitech G11
Mouse
USB Logitech gaming mouse
Internet Speed
Cable
Other Info
New CPU, Motherboard, and Ram installed 02/2012

Logitech G35 Headset
If you're overclocking, please return the system to normal values while we troubleshoot. If there's a problem with the overclock it'll show as a hardware problem until the system is returned to stock values - so stopping the overclock is the way to troubleshoot these issues (and prevent having to replace hardware unnecessarily)

According to the MSINFO32 report you've had a bunch of video errors (STOP 0x117), followed by a couple of hardware errors (STOP 0x124) and then one error that may be related to your networking (a STOP 0x3B). The analysis of the last error shows a video driver issue, and no firm evidence of a networking error.

I also see that you have Alcohol 52% installed. It has a driver that's known to cause BSOD's (sptd.sys). Please uninstall Alcohol 52% and then use this free tool to remove the offending driver: DuplexSecure - FAQ - Remove 64 bit sptd.sys

Then please update your networking driver (it's a part of your nForce chipset drivers) from here: NVIDIA DRIVERS 15.53 WHQL
Next, please update your video drivers from the nVidia website here: NVIDIA DRIVERS 266.58 WHQL

Then, please follow the steps at this link to troubleshoot your video card (the STOP 0x117 issue is very similar to the STOP 0x116 error - so the troubleshooting is the same): http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html

Next, please do the following:
OLDER DRIVERS PRESENT IN THE DUMP FILES
- Please update these drivers from the device manufacturer's website - or uninstall/remove them from your system. Reference links included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficulty locating.
- Windows Update exceptions may be noted below for Windows drivers:
Code: 
[font=lucida console]
sptd.sys          Tue Aug 24 02:13:12 2010 (4C7362F8)
vmbus.sys         Sat Nov 20 04:57:29 2010 (4CE79B89)
winhv.sys         Sat Nov 20 04:20:02 2010 (4CE792C2)
L8042Kbd.sys      Tue Aug 24 13:23:11 2010 (4C73FFFF)
nvm62x64.sys      Fri Oct 17 17:01:06 2008 (48F8FD12)
aovbrs38.SYS      Sat Jul 17 06:58:04 2010 (4C418CBC)
LHidFilt.Sys      Tue Aug 24 13:21:36 2010 (4C73FFA0)
LMouFilt.Sys      Tue Aug 24 13:21:43 2010 (4C73FFA7)
LUsbFilt.Sys      Tue Aug 24 13:21:47 2010 (4C73FFAB)
ladfDHP2amd64.sys Fri Sep 24 13:06:44 2010 (4C9CDAA4)
DefragFS.SYS      Tue Dec 15 05:18:19 2009 (4B27626B)
SbieDrv.sys       Sun Oct 17 18:42:23 2010 (4CBB7BCF)
ladfSBVMamd64.sys Fri Sep 24 15:13:10 2010 (4C9CF846)
cpuz135_x64.sys   Tue Nov 09 08:33:36 2010 (4CD94DB0)
avgrkx64.sys      Mon Sep 06 20:49:37 2010 (4C858C21)
AVGIDSEH.Sys      Mon Sep 13 18:46:38 2010 (4C8EA9CE)
[/font]


http://www.carrona.org/dvrref.html#sptd.sys
http://www.carrona.org/dvrref.html#vmbus.sys
http://www.carrona.org/dvrref.html#winhv.sys
http://www.carrona.org/dvrref.html#L8042Kbd.sys
http://www.carrona.org/dvrref.html#nvm62x64.sys
http://www.carrona.org/dvrref.html#LHidFilt.Sys
http://www.carrona.org/dvrref.html#LMouFilt.Sys
http://www.carrona.org/dvrref.html#LUsbFilt.Sys
http://www.carrona.org/dvrref.html#DefragFS.SYS
http://www.carrona.org/dvrref.html#SbieDrv.sys
http://www.carrona.org/dvrref.html#cpuz135_x64.sys
http://www.carrona.org/dvrref.html#avgrkx64.sys
http://www.carrona.org/dvrref.html#AVGIDSEH.Sys
Click to expand...

BSOD BUGCHECK SUMMARY
Code: 
[font=lucida console]
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Fri Mar 25 02:17:33.249 2011 (UTC - 4:00)
System Uptime: 0 days 13:50:36.952
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+c1f1 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  iexplore.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!_??_::FNODOBFM::_string_+c1f1
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`0306f734 fffff880`089df630 00000000`00000000
BiosVersion = V1.2
BiosReleaseDate = 01/20/2010
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Tue Mar 22 12:44:09.875 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:07.578
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`046c28f8 00000000`00000000 00000000`00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Thu Mar 10 12:24:53.828 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:06.578
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`045a28f8 00000000`00000000 00000000`00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Sat Feb 19 02:11:04.828 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:08.843
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`04d8d8f8 00000000`00000000 00000000`00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/font]
 

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
If it is a video card driver error I think that happened because I did not uninstall my old drivers before I updated. I know I should have.

As for the other steps I will do them in the morning...although I will need to find a new program to mount an iso to a virtual drive.
 

My Computer

Computer Manufacturer/Model Number
custom build
OS
Windows 7 Pro X64
CPU
AMD Phenom II X4 975 Black Edition
Motherboard
MSI 870A-G54 (FX)
Memory
CORSAIR Vengeance 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600
Graphics Card(s)
ASUS EN9800GT HB/HTDI/512M GeForce 9800 GT 512MB 256-bit GDD
Sound Card
Realtek ALC892
Monitor(s) Displays
Viewsonic 19' 16:10
Screen Resolution
1680X1050
Hard Drives
Western Digital Caviar Black WD6401AALS 640GB 7200 RPM SATA,
Western Digital Caviar Black 1TB 7200RPM SATA
PSU
Thermaltake Purepower W0100RU 500W ATX 12V
Case
COOLER MASTER Elite RC-331-KKN1-GP Black SECC ATX Mid Tower
Cooling
Nothing beyond what etch part came with
Keyboard
Logitech G11
Mouse
USB Logitech gaming mouse
Internet Speed
Cable
Other Info
New CPU, Motherboard, and Ram installed 02/2012

Logitech G35 Headset
MagicISO will do nicely, and I dont believe it uses sptd.sys... ;)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
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